MetPet was always there when I needed them. Right up til my Great Pyrenees passed away last week. Compassionate, competent, excellent customer service and they understand the medical issues that do... See more
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Once you understand the process and the documents required, the process is very fast and effective. Their AI agents are well trained and the solicitations and condolences are appreciated. We s... See more
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It's nice to have the peace of mind with pet insurance. I have the Preventative health in addition to the illness insurance. How wonderful to actually get money back from going to the vet! The reimbur... See more
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I submitted a claim for processing and received an email saying the claim was received and was being processed. Within two days, I received another email saying how much money we would be received vi... See more
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Company details
Written by the company
MetLife was founded over 150 years ago to help families navigate life’s twists and turns with financial protection. But then in 2020 we realized something: who rounds out a family better than our pets? And thus- MetLife Pet Insurance was born. Backed by a group of pet lovers determined to treat your pets as if they were our own, MetLife Pet Insurance strives to help you make sure your furry family members are protected. Our comprehensive pet insurance policies for dogs and cats help you cover the cost of injuries, illnesses, pet meds, holistic care, emergencies and more- allowing pet owners to help give their pets the best care possible. We also offer a unique family plan,1 which allows pet parents to cover up to three pets on one policy, and even offer a 0-day waiting period on accidents and optional Preventive Care benefits.2 That means no matter what your pets are getting into, they can be protected by midnight on the very same day you enroll in a policy. This commitment to helping provide pet parents with the best pet insurance possible, may be part of why MetLife Pet Insurance has won the “Pet Insurance of the Year” award 4 years in a row. 3 But that’s not all. Here at MetLife Pet, our passion for animals extends beyond the home. That’s why in addition to offering cost-effective pet insurance for dogs and cats, we also work with hundreds of animal shelters across the country to help our furry friends find their forever homes. Because at MetLife Pet, our pets are more than just animals. They’re family. 1 Coverage options may be limited for certain ages. 2 Family plan policies are limited to dogs age 12 and under and cats age 14 and under. Multi-policy discount is not available with Family Plans. 3 “2022, 2023, 2024 Pet Insurance of the Year Award” Winners, Pet Independent Innovation Awards Pet Insurance coverage issued by Metropolitan General Insurance Company, a Rhode Island insurance company headquartered at 700 Quaker Lane, Warwick, RI 02886. Coverage subject to restrictions, exclusions and limitations and application is subject to underwriting. See policy or contact MetLife Pet Insurance Solutions LLC (“MetLife Pet”) for details. MetLife Pet is the policy administrator. It may operate under an alternate or fictitious name in certain jurisdictions, including MetLife Pet Insurance Services LLC (New York and Minnesota) and MetLife Pet Insurance Solutions Agency LLC (Illinois). ©2025 MetLife Services and Solutions, LLC. All Rights Reserved. L4805429[exp0927][All States and][No Territories]
Contact info
400 Missouri Avenue Suite 105, 47130, Jeffersonville, United States
- 1-855-270-7387
- pet_info@metlife.com
- metlifepetinsurance.com
4.7
Excellent
11K reviews
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Easy to enroll
31 July 2026
Reply from MetLife Pet Insurance
Hello, Mao! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Highly recommend MetLife coverage
The claims process was very simple and clear. MetLife paid out within 3 to 5 days as promised, Absolutely painless process and relieved a lot of stress while going through a tumor removal with my pet.
28 July 2026
Reply from MetLife Pet Insurance
Hello, Pamela! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Enrollment was easy
31 July 2026
Reply from MetLife Pet Insurance
Hello, Veronica! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Easy process to determine best coverage…
Easy process to determine best coverage option and costs.
31 July 2026
Reply from MetLife Pet Insurance
Hello, David! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Very easy to submit claims and refund…
Very easy to submit claims and refund coming back is quick
28 July 2026
Reply from MetLife Pet Insurance
Hello, Robin! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Easy and efficient.
31 July 2026
Reply from MetLife Pet Insurance
Hello, Beth! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
They covered my claims and reimbursed…
They covered my claims and reimbursed me quickly after I filed. I have had nothing but great service with MetLife Pet Insurance.
21 July 2026
Reply from MetLife Pet Insurance
Hello! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Love MetLife insurance
Love MetLife insurance . I recommended to everyone to get MetLife insurance to your fur 🐶 🐕.
28 July 2026
Reply from MetLife Pet Insurance
Hello! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Reply from MetLife Pet Insurance
Hello! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
The process was quick and easy
The process was quick and easy, didn’t require much intervention or back and forth on my part. Just submit claim for review and it was approved within a few days
21 July 2026
Reply from MetLife Pet Insurance
Hello! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Claim Filing Made Easy
Really easy to navigate the portal when filing claims. The claims are reviewed and processed very quickly. Most of my claims are paid.
21 July 2026
Reply from MetLife Pet Insurance
Hello, Cathy! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.v
Fast and easy to get a quote thank you !
31 July 2026
Reply from MetLife Pet Insurance
Hello, Lizette! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
This process to purchase pet plan was…quick and painless
This process to purchase pet plan was quick and painless. Website very user friendly.
31 July 2026
Reply from MetLife Pet Insurance
Hello, Laura! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
The whole process on the app couldn’t…
The whole process on the app couldn’t be easier or faster
28 July 2026
Reply from MetLife Pet Insurance
Hello, Doug! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Simple and straight forward enrollment.
31 July 2026
Reply from MetLife Pet Insurance
Hello, Philip! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Easy to Sign Up
MetLife made the process easy to sign my pets up for coverage. Very impressed so far.
31 July 2026
Reply from MetLife Pet Insurance
Hello, Loumis! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Easy to reach a real person
Easy to reach a real person - they are knowledgeable and helpful - issues get resolved quickly
27 July 2026
Reply from MetLife Pet Insurance
Hello, Carol! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
awesome process
31 July 2026
Reply from MetLife Pet Insurance
Hello, Teresa! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Reply from MetLife Pet Insurance
Hello, Rosaena! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Reply from MetLife Pet Insurance
Hello, Nanci! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
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