I bought a coat long time ago, but i don't remember the website i got it from. I would like to get more clothes from this bran even thought i am in the UK. One more thing , your website doesn't work
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See what reviewers are saying
I visit Metisu at least once per week during any special season, and I'm never disappointed. Whether it's accessories, nice bags, pretty dresses or just to see their nice collections...I love this sit... See more
Company replied
Love the deep green fishtail velvet dress just received from Metisu! I'm not a dress person but needed something for a wedding and thought this looked classy, it's lovely, fits perfectly everywhere an... See more
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I recently placed an order for a dress I needed within a short time period. After reading so many negative reviews, I grew unsure and contacted customer service for a refund, unless they would be able... See more
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Company details
Information provided by various external sources
Discover women's fashion clothing and accessories online at Metisu. Shop for over 2000 must-have trendy styles. Free Shipping Over $100.
Contact info
Hollenbeck Avenue 1669, 94087, Sunnyvale, United States
- metisu.com
Absolutely awesome
I ordered a green V neckline lace dress to take on holiday. I tried it on and it not only felt and fitted beautiful, it also made me feel beautiful. It is made of good quality fabric and cut which is very complimentary to the fuller figure. I will be recommending this company and the product to may family and friends.
21 November 2018
Unprompted review
Reply from Metisu
Dear Sophie,
Thank you so much for taking your time to reach out and give us a review.
We are so glad to hear that you are happy with the Green V Neckline Hollow Out Lace Dress. :) Your feedback is always welcome, as it is the most effective way to improve our service. We hope you could find more lovely dresses at our online shop in future. If you have any questions, please feel free to contact us by contact email support@metisu.com
We wish you have a good day!
Sincerely
Good quality!
Good quality dress for the price, not thin like some cheap clothing, good material came quickly, I LOVE it.
19 November 2018
Unprompted review
Reply from Metisu
Dear Yu,
Thank you so much for taking your time to reach out and give us a review.
We are so glad to hear that you are happy with our products. :) Your feedback is always welcome, as it is the most effective way to improve our service. We hope you could find more lovely dresses at our online shop in future. If you have any questions, please feel free to contact us by contact email support@metisu.com
We wish you have a good day!
Sincerely
WORTH THE WAIT
I finally received the blue floral printed dress from metisu last week. Anyway, this dress was worth the wait! The fabric is luxurious. It is so much better than described on the website. I read the reviews and went up a size. I am glad that I went up a size. I would say it runs small. Everytime I wear it I gets lots of compliments
19 November 2018
Unprompted review
Reply from Metisu
Dear Amelia,
Thank you so much for taking your time to reach out and give us a review.
We are so glad to hear that you are happy with the blue floral printed dress. :) Your feedback is always welcome, as it is the most effective way to improve our service. We hope you could find more lovely dresses at our online shop in future. If you have any questions, please feel free to contact us by contact email support@metisu.com
We wish you have a good day!
Sincerely
I love metisu
I love metisu! I always find what I need, both for myself and for my friends! Good customer service, great price, shipments are on time, if longer depends on where you live.
19 November 2018
Unprompted review
Reply from Metisu
Dear Brenda,
Thank you so much for taking your time to reach out and give us a review.
We are so glad to hear that you are happy with our products and our customer service. :) Your feedback is always welcome, as it is the most effective way to improve our service. We hope you could find more lovely dresses at our online shop in future. If you have any questions, please feel free to contact us by contact email support@metisu.com
We wish you have a good day!
Sincerely
Ordered a dress for my sister's…
Ordered a dress for my sister's birthday, the dress looked very pretty in the photo, though when received it was not exactly as in the photo, but still looked very beautiful. And was completely worth the price.
19 November 2018
Unprompted review
Reply from Metisu
Dear Thelma,
Thank you so much for taking your time to reach out and give us a review.
We are so glad to hear that you are happy with our products. :) Your feedback is always welcome, as it is the most effective way to improve our service. We hope you could find more lovely dresses at our online shop in future. If you have any questions, please feel free to contact us by contact email support@metisu.com
We wish you have a good day!
Sincerely
I have 1 dress and 3 sweaters from you
I have 1 dress and 3 sweaters from you. All of them have good quality and I love it
18 November 2018
Unprompted review
Reply from Metisu
Dear Zema,
Thank you so much for taking your time to reach out and give us a review.
We are so glad to hear that you are happy with our products and our customer service. :) Your feedback is always welcome, as it is the most effective way to improve our service. We hope you could find more lovely dresses at our online shop in future. If you have any questions, please feel free to contact us by contact email support@metisu.com
We wish you have a good day!
Sincerely
nice shopping experience
It took some days for delivery because they told me that I chose standard shipping not express shipping. But the two dresses are good quality, nice color and looks exactly like the picture on the website. I really love them and the shopping experience is nice.
16 November 2018
Unprompted review
Reply from Metisu
Dear Eila, we appreciate you taking the time to leave us your review.
We are sorry happy to hear you love these 2 dresses. In regards to the shipping time, we have to clarify that the we have 2 shipping methods, standard shipping will take 10-15 business days, and express shipping usually takes 2-4 business days. You can select the shipping method based on your needs.
We hope we can continue to bring you more wonderful experiences in the very near future.
We wish you have a good day! Sincerely
beautiful and perfect
I bought a navy blue striped midi dress and received it correctly. She is beautiful, perfect as expected, just like the pictures. All who saw also loved. The delivery was fast and the dress of good quality. I will be back to buy more often. I am very pleased with my purchase!
16 November 2018
Unprompted review
Reply from Metisu
Dear Sonya,
Thank you so much for taking your time to reach out and give us a review. We are so glad to hear that you are happy with Navy Blue Striped Midi Dress With Two Pockets and our service! Your feedback is always welcome, as it is the most effective way to improve our service.
We hope you could find more lovely dresses at our online shop in future. If you have any questions, please feel free to contact us by contact email support@metisu.com
We wish you have a good day!
Sincerely
My thought on Metisu
I recently made 2 purchase orders with Metisu which include 3 dresses, 2 tops and 2 ear rings. I am quite happy with the quality of the products so far. They look nice and definitely well made and the pictures shown in the website are accurate. I received the packages between 2-3 weeks after my orders. However, it's quite hard for me to decide the size I should order (I fit both S and M depending on brand and style) and have to accept the fact that if it does not fit well, I will not be able to send it back. The company is in China and I have to ship it back to China out of my own pocket so it may not worth a shipping cost and headache at the end. I am quite lucky so far although one dress is a bit too big and one top is a bit too small, but they look acceptable on me. In summary, I have a mixed feeling about this website. The price is not cheap comparing to the risk of not being able to return or costly to return, but they do have quality and fashionable product at the reasonable price and I really love two dresses that fit me well. So, I will probably continue buying from them with cautious and only for the ones that are not super expensive.
Additional comment: I also ordered from other websites similar to Metisu (one from US and the other one from UK) and I think I like Metisu the most in terms of quality.
15 November 2018
Unprompted review
Reply from Metisu
Dear Sandy,
Thank you so much for taking your time to reach out and give us a review.
We are so glad to hear that you are happy with the quality of our dresses. As for the size, if you are not sure about it, we suggest you to provide us with your own measurement so that we can give you some advise. We will have different promotions from time to time these days, please stay with us.
Your feedback is always welcome, as it is the most effective way to improve our service. We hope you could find more lovely dresses at our online shop in future. If you have any questions, please feel free to contact us by contact email support@metisu.com
We wish you have a good day!
Sincerely
constantly price change!!
I purchased 1 month VIP member which is only allowed to purchased 4 items in one transaction and could only order three transaction in a month. I already made two transaction even I haven't received my first order yet. It's not that the issue, the issue is I am so disappointed in constantly changing the price. I purchased just 4 days ago for my second transaction and the price of that dress was $74.43 and now come down to $35.55, the other one was $52.85 and now come down to $27.77 and the rest of my order are all down price now. Showing the regular price of the item and half difference price for the VIP but now doesn't make sense to me because after I purchased the price has been changed on the next day!! These people are rip-off!!!
15 November 2018
Unprompted review
Reply from Metisu
Dear Beth,
Thank you for reaching us and giving us a review. We apologize for your unpleasant shopping experience.
To reward our loyal customers, we will have different promotions from time to time. We appreciate your reporting this matter to us so we can work to improvement. Would you mind telling us your order number or registered email address so that we could help you check what happened to your orders? Please feel free to contact us by email support@metisu.com or sales@metisu.com.
We really want to help you solve this issue and look forward to hearing from you!
Sincerely
10 stars
Yes definitely recommend Metisu. Quality and elegant dresses I have . Lovely polite responses form customer service. Every thing is about Metisu is excellent.
15 November 2018
Unprompted review
Reply from Metisu
Dear Laiba,
Thank you so much for taking your time to reach out and give us a review. We are so glad to hear that you are happy with our dresses and customer service. :) Your feedback is always welcome, as it is the most effective way to improve our service.
We hope you could find more lovely dresses at our online shop in future. If you have any questions, please feel free to contact us by contact email support@metisu.com
We wish you have a good day!
Sincerely
After reading many mixed reviews
After reading many mixed reviews, I decided to put a small order in and see how it went. It was pleasantly surprised that I received my order 2 days before it was supposed to arrive. i ordered a dress that was on sale so I knew it it didn't work out, I could return it. The dress was very pretty and well made! I'm tacking a chance and ordered a wedding dress from the site. I hope it goes as smoothly as my sample order! I'll keep you posted!
14 November 2018
Unprompted review
Reply from Metisu
Dear Nedine,
Thank you so much for taking your time to reach out and give us a review. We are so glad to hear that you are happy with our item and our customer service. :) Your feedback is always welcome, as it is the most effective way to improve our service.
We hope you could find more lovely dresses at our online shop in future. If you have any questions, please feel free to contact us by contact email support@metisu.com
We wish you have a good day!
I bought a dress and it was the wrong…
I bought a dress and it was the wrong size. I got in contact with Metisu and was amazed at the quick response and smooth exchange transaction. I received my dress in the new size and i am absolutely delighted. It is a stunning dress made with the highest quality and superb materials. It fits perfectly and cannot wait to wear it to my daughters wedding in February. Highly recommend Metisu. Will def buy again. 👍👍👍👍
7 November 2018
Unprompted review
Reply from Metisu
Dear Julie,
Thank you so much for taking your time to reach out and give us a review. We are so glad to hear that you are happy with the Dark Blue Sleeveless Tribal Pattern Bodycon Dress and our customer service. :) Your feedback is always welcome, as it is the most effective way to improve our service.
We hope you could find more lovely dresses at our online shop in future. If you have any questions, please feel free to contact us by contact email support@metisu.com
We wish you have a good day!
Sincerely
Absolutely beautiful dress!
I received it after 7days very nice packed, quality is far beyond what I expected, fabric so soft and fit perfectly. I will pruchase again from this store.
6 November 2018
Unprompted review
Reply from Metisu
Dear Mia,
Thank you so much for taking your time to reach out and give us a review. We are so glad to hear that you are satisfied with the quality the clothes and our service. We have many fashionable dresses on sale now. Please visit our website here: https://www.metisuboutique.com/shop/clothing/dresses.We hope you could find more lovely dresses at our online shop in future.
If you have any questions, please feel free to contact us by contact email support@metisu.com
Wish you have a nice day!
I ordered a deep red floral embroidered…
I ordered a deep red floral embroidered midi dress from metisu for my sister as a gift on her birthday. I wasn't expecting it to be this good as I don't buy dresses online usually fro various concerns. My sister loved it and wore it for her birthday dinner. It made her day! Thank you metisu!
26 October 2018
Unprompted review
Reply from Metisu
Dear Jenna, thanks for take the time to leave us a review.
The red dress is a hot sale on our website. We are glad it can be part of such a special event. We hope you and your sister can find more lovely dresses on our website in the near future.
Wish you a good day!
Sincerely
Not true to size
Found this site on Instagram and thought the dresses were lovely. So I ordered a formal dress for an upcoming wedding event. I ordered their size XL/14 as I’m a size 12-14, I thought it would be safe to order an XL/14. The dress arrived quickly after 4 days (I had to add extra for DHL express). The dress had nice fabric and was well made. But to my disappointment, the dress was too tight and sleeves were too small in the arms. Certainly not a standard size 14 as I never had problems with any dress sizes, considering I can even fit into size 12 sometimes.
Since I have to pay for the return to China, on top of the extra Aud $14 express shipping I paid, and the many terrible experiences and reviews here about Metisu not receiving the returned item, I guess I will end up keeping an expensive dress ($97) that I couldn’t wear. I had to buy another dress somewhere else where the size is right. What a waste of time and money! Never again.
26 October 2018
Unprompted review
Reply from Metisu
Dear Customer, we appreciate you reporting this to us as your feedback is the most effective way to improve our products and service.
Please rest assured the return and exchange is available within 30 days upon your receipt. We are always willing to help you either exchange for a bigger size or refund. In return case, we will issue a refund to you as soon as we receive your returned package. Would you mind telling us your order number so that we can assist you further? Please feel free to contact with us by send email to sales@metisu.com or support@metisu.com.
We really want to help you solve this issue and looking forward to your reply.
Sincerely
Consumer beware. Ship from China. Return has to go back to China....
Just beware that things are being shipped from China. If you return, it will also have to go back to China. Cost of shipping back to China is not cheap and you needs to track the package. I also ordered buy 2 get 1 free. Turned out that the free one is on 'back order' They already charged my credit card 4 weeks ago and I did received 2 items. The third item will hopefully be on its way at some point. What do I do if it is never shipped? Not likely that I will buy from this site again regardless of the attractive price.
UPDATE: things get even more complicated. I ordered 1 dress for full price and saw two more dresses I liked. The last two were on sale as 'buy one get one free' I returned the one I bought full price since it did not fit. Just received partial refund. I am messaging with the customer online now. I am hoping they can issue full refund for the item I bought at full price. Make me regret that I added more items in to my order than my original plan.
25 October 2018
Unprompted review
Reply from Metisu
Dear Customer, thanks for reporting this issue to us. We are sorry for the unpleasant experience.
Please rest assured we are doing honest business here. Would you mind telling us your order number or registered email address so that we could help you check what happened to the third item in your order? Please feel free to contact us by email support@metisu.com or sales@metisu.com.
We really want to help you solve this issue and look forward to hearing from you!
Sincerely
Good quality and fast delivery
Good quality and fast delivery. I purchased a green hollow out midi dress on a Monday and received it in the mail by Thursday the same week. The dress was beautiful and exactly like the pictures. It fits perfect! Please choose express shipping if you want to received your order faster!
24 October 2018
Unprompted review
Reply from Metisu
Dear Natasha,
Thanks for taking the time to leave us a review. The green hollow out midi dress is one of our best sellers. We are delighted you find your dress. Hope to have you come back in the near future.
If you need any assistance, please feel free to let us know, here is our contact email support@metisu.com or sales@metisu.com
We wish you have a good day!
I ordered 2 dresses
I ordered 2 dresses , they arrived fast and nicely packed. Both adorable and well sewed, look the same as in photos.
Will advice to pay attention to sizes: I ordered S and XS, since those dresses have different measurements in cm.
23 October 2018
Unprompted review
Reply from Metisu
Dear Olga,
Thank you for your feedback, we appreciate you taking the time to leave us your review. We are happy you love these dresses.
We hope we can continue to bring you more lovely dresses in the very near future.
If you need any assistance, please feel free to contact us by email to support@metisu.com or sales@metisu.com.
We wish you have a good day!
Fruad
I return an order over $200 dollars. In their email, they specifically asked me to value my return package as $20 for custom purpose. It’s been over two months and they said they still haven’t received my returns. I called USPS and they said they don’t track anything outside of the USA, this was going back to China. Obviously the company have received my returns and refused to refund me.
15 October 2018
Unprompted review
Reply from Metisu
Dear Customer,
We are sorry for your inconvenience.
Please kindly understand that we are willing and never refuse to make a refund for you. We need to issue a refund upon receiving the return parcel according to the Return&Exchange Policy on our website.
The shipping time depends on the shipping method our customer choose and is out of our control. We also have a customer returning an item for about 3 months. Please rest assured that it will finally arrive at our place. We are keeping an eye out for your package and will issue a refund for you as soon as we receive the return parcel. Please feel free to contact us by email support@metisu.com if you run into any issues.
We look forward to hearing from you!
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