Metfolio Reviews 197

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently find the platform user-friendly and easy to navigate, making the process of setting up an account and investing straightforward. Many appreciate the direct access to physical gold and the convenience of managing investments through the app. The overall sentiment highlights a smooth and accessible experience for both new and experienced investors. However, some people were dissatisfied with the pricing and fees, noting that the company can be more expensive than competitors. Concerns were raised about hidden charges, particularly when selling gold, which some felt made it difficult to profit. A few customers also mentioned issues with withdrawal times and the inability to convert smaller gold bars.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the app easy... See more

Price

Consumers find price to be ambiguous, with many reporting significant hidden fees and charges that make their... See more

Application

Customers had ambiguous experiences with the app. While some reviewers found it easy to use, straightforward,... See more

Value for money

Users describe ambiguous interactions with value for money. Many customers express disappointment, citing... See more

Product

Reviewers mention ambiguous feedback about the product. Some customers praise the ease of investing in gold... See more

Based on these reviews

Rated 4 out of 5 stars

Metfolio is user friendly.Very good customer service. Very prompt at responding to queries. Would be nice if the minimum amount to buy was reduced like in previous years .

Company replied

Rated 5 out of 5 stars

Really easy to operate and buy and sell. Support and points of contact really helpful and on top of admin if you have any queries or questions.

Company replied


Company details

  1. Gold Dealer

Written by the company

Metfolio! The all in one app to buy, sell, and save physical gold digitally. Set up a fully personalised Goal and save gold automatically every month, and manage it directly from your phone!


Contact info

3.9

Great

TrustScore 4 out of 5

197 reviews

5-star
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1-star

Replied to 57% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

I kept buying gold for about nearly one…

I kept buying gold for about nearly one and half year and noticed the amount of gold they give you for money is about half or even less than half of actual value of gold and also they want you to buy more gold to get physical delivery and dont even have options for 5,10,15,20g gold bars that are very easily available in the whole market.if u want to sale amount of gold in the app then they pay you much less than market value aswell.Which is insane.They should keep a reasonable margin for themselves.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

If you value your money do not invest

If you want to see a return on your investment then this is NOT the way to go. They miss lead you with both the buying and selling price. Once I realise I immediately pulled out what I had invested and lost over 60% of what I’d put in. Daylight robbery!

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy into this

Do not buy into this. I bought £100 worth of gold and realised I had like 0.45 grams for that price. You ca literally buy 1g bar for a little more than that.
Absolutely no customer service. Scrap value was £36 absolute joke. Yeah I guess I’ll have to cut my losses on this one. It’s just a scam worst app ever used.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Despite being told sales would be at…

Despite being told sales would be at spot price, the offer i received when attempting to sell was below the prevailing market value
I am now working with #Cve #Capital #Corp as I have found their fee structure and exit terms to be more clearer

22 February 2026
Unprompted review
Rated 1 out of 5 stars

Guys its scam

Guys its scam, purchased £150 and i received 0.62gm lower than market price, when found this is scam trying to recover they gonna pay only £47 for scraping. when try contact customer care a guy replying same time and say same rubbish. Looking for legal options to recover my full money.

21 January 2026
Unprompted review

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