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Company details

  1. Medical Certificate Service
  2. Emergency Training
  3. First Aid Station
  4. Training School

Written by the company

MERTS (Medical Emergency, Readiness, Training, Services Ltd.) offer Professional First Aid Training, Qualifications and Private Event Medical Services. Based in Cardiff, we work throughout South Wales and across the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
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Rated 5 out of 5 stars

Just did the Merts ILS Qualfsafe…

Just did the Merts ILS Qualfsafe qualification and it was awesome! The delivery was top-notch — super professional but also really engaging and easy to follow. It refreshed my core skills and knowledge. Dai brought the group together to work as a team and challenge each other's scope of practice, which made the whole experience even more valuable. Would definitely recommend it to anyone looking to refresh their emergency response skills!

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend for FREC courses

FREC 3 - Hands on immersive course set in great environment with all the kit. Very good testing scenarios balanced with right amount of classroom time.
Dai clearly has loads of experience and is highly knowledgeable and this class shines through in the teaching.

Best emergency course I have completed and will be returning to Dai and the team for FREC4 and related CPD.

HIGHLY RECOMMEND

31 May 2025
Unprompted review
Rated 4 out of 5 stars

This is an absolutely fantastic course…

This is an absolutely fantastic course for those looking to develop their first aid skills. The mixture of scenario based approach to the practical skills along with the informative and engaging powerpoint presentations make this course more appealing. The trainer for this course is very knowledgeable, approachable and ready to help at the drop of a hat. The way he uses other people experiences (provided that there is any) is fantastic so he is not just discussing his own experiences. Hughley recommend this course.

21 April 2025
Unprompted review
Rated 5 out of 5 stars

An excellent thoroughly immersive course…

I completed the MERTS Frec 3 course with Dai early March. An excellent course delivered in a supportive way; fully immersive with very real scenarios. It was a well delivered and well thought out programme.. plus great fun! I thoroughly enjoyed and would highly recommend MERTS to anyone considering this type of training programme. Thank you!

1 March 2025
Unprompted review
Rated 5 out of 5 stars

FREC4

Just completed the FREC4 course with Dai and Laura.
From day one it was amazing! Both Dai and Laura are incredibly professional and approachable with bundles of knowledge.
Facilities and scenarios were incredible!
Highly recommended you won't be disappointed.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Great course

Great course - a wonderful experience from start to finish and learnt so much, from a very knowledgeable and friendly trainer.

Dai will welcome you onto the course and coach you through with many practical scenarios and will explain how everything thoroughly.

A definite course, for anyone wishing to learn first aid skills, taught by a great tutor in a wonderful location.

11 January 2025
Unprompted review
Rated 5 out of 5 stars

FREC3 with RPL

I completed my FREC3 with Merts in January 2025. The support pre course was amazing, which was pitched at the right level for an RPL student. The pre reading guidance was spot on. The course was excellent with an experienced trainer. Using real life examples enhanced the learning. Support was offered pre, during and post training. I would highly recommend this company for medical training.

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Just completed a cfr-frec 3 conversion…

Just completed a cfr-frec 3 conversion course with dai at merts. From the first point of contact until the final scenario was complete his teaching skills were great. The venue was ideal as well with plenty of room indoors as well as outside with all training equipment and scenarios set up well.
Great course well recomended

20 October 2024
Unprompted review
Rated 5 out of 5 stars

ILS course

Attended a fantasics ILS session with Merts. Dai’s love for providing medical knowledge and assitance combined with his passion and expertise in teaching really made the course engaging.

All the equipment was available to utilise throughout the course and the venue provided ample space to be able to spread the scenarios out so that we were not confined to one room

I will definitely be undertaking more training sessions with Merts in the future.

3 February 2024
Unprompted review
Rated 5 out of 5 stars

Immersive and passionate training

I had such a wonderful training week with MERTS doing my FREC3 course during the summer, that I am going back to do the FREC4 qualification in a few weeks.
Dave was incredibly knowledgeable, patient, engaging and passionate.
Every question was answered regardless of how silly I sounded in my head! The effort that went into the scenarios was outstanding and really made all the difference; music blaring in a dark room with flashy lights and an actor with knowledge of how symptoms can present, motorway traffic beneath us on a bridge scenario, and falls from roofs all made the training immersive and incredibly useful!

If you have any interest in first aid and/or first responder courses (and above!) give them a call!

3 September 2023
Unprompted review
Rated 5 out of 5 stars

FREC3 Course

Dai’s passion and knowledge, combined with his experience as a school teacher shows, as he excels at delivering the course in an informative and engaging way. With realistic scenarios through the week, and an array of different equipment to learn with, I highly recommend his course.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic week of Learning & Application - FREC3

I completed my FREC3 with Dai and the Team at MERTS, It was a fantastic week of learning and application. From going back to basics on day one of DRABCD and getting hands-on Chest, to day five consisting of multiple casualty trauma scenarios. With real-world examples, industry-standard kit, and a learner lead approach it was real value for money.
I would highly recommend MERTS to anyone looking to gain some more skills in the prehospital world.

24 February 2023
Unprompted review
Rated 5 out of 5 stars

Very highly recommended

Very highly recommended. I completed a 2 day paediatric first aid course with Dai who was brilliant. He has the ability to make everyone feel comfortable and delivered a fun, interactive, focused course in a way that helps it all sink in and is extremely knowledgeable. Thank you so much for making the two days fun and informative.

25 February 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant content delivery

Brilliant content delivery. I have finished this course feeling confident to administer first aid in the workplace. Couldn’t recommend Dave and MERTS any higher!

18 February 2022
Unprompted review
Rated 5 out of 5 stars

FANTASTIC!! A+++++

Had my first ever first aid training today with dai ... and al I can say is what a fantastic course and fantastic instructor he is ... loved every second informative... fun ... practical .... REAL .... learnt alot and cannot wait to do more courses with him in the near future could not recommend enough !! Thanks again
K Leeson

29 January 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Training

Organised, friendly, knowledgeable and tailored first aid training for our rugby club. Really focused on drawing out if the certificate syllabus those injuries most likely for our situation.

Dai is extremely talented at transferring complex information in a simple amfdfun way.

7 November 2021
Unprompted review

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