Recently I needed shoes! Expensive shoes for very bad feet! I have SO-SO credit and was maxed out on what I do have. I logged on to make a payment to my Merrick Bank Card and was fantastically surpris... See more
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Review summary
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This is a most wonderful company and credit card. Customer service is great if you ever need them. They assess your account for credit line increases. They are fair and wonderful and I highly recom... See more
Company replied
It's easy to use my Merrick Bank credit card for all my purchases. I appreciate them giving me a credit limit increase automatically after six months.
This Company No problems with the card, you just about purchase anything from groceries to pharmacy prescriptions. Thank you Merrick!
Company details
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At Merrick Bank, we specialize in credit programs that assist people looking to build or rebuild their credit. Founded in 1997, Merrick Bank is FDIC insured and recognized as a top credit card issuer in the U.S. In total, we proudly serve nearly 3 million cardholders and have extended over $5.3 billion in credit. We also provide consumer finance options to marine, RV, and horse trailer dealers throughout the country to help customers find new opportunities to get what they need for recreation. With Merrick Bank's Merchant Acquiring Services and our Independent Sales Organizations, we support a wide range of merchant categories (including non-traditional businesses) and offer multinational and dynamic currency services, next-day funding, and daily reconciliation.
Contact info
United States
- (800) 204-5936
- merrickbank.com
4.6
Excellent
19K reviews
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Great experience
Great experience. Service rep was very helpful and professional. Great job
9 July 2026
:) Great Card!
1 July 2026
makes my life a little better
1 March 2026
Makes transactions easy makes payments easy really feel like they got your back
They're very friendly and very helpful when you need them there is no month or fuss on anything the answer all your questions quickly and promptly they are a great company I would recommend my right thing to anybody
8 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Easy to make payments online
Easy to make payments online. I don't have to add my bank (which doesn't do the Plaid platform) and then it rejects it. I have a debit bank card that I use for everything. They send reminders but don't overwhelm me. Could lower the interest rate though!
9 July 2026
Reply from Merrick Bank
Thank you for your feedback, Joyce.
If you have any questions or concerns regarding the interest rate, please contact us at 833-845-1900 as we strive to improve our customer experience.
Love this bankThis bank took a chance on me and…
This bank took a chance on me and helped me to improve my credit score
15 April 2026
Reply from Merrick Bank
We’re so glad we could help, Marion! Thank you for choosing our credit program.
The people there are all eager to help…
The people there are all eager to help and are respectful,kind, and courteous.
6 July 2026
THEY'VE BEEN VERY GOOD TO ME AND FAIR…
THEY'VE BEEN VERY GOOD TO ME AND FAIR WITH MY TREATMENT AS A CUSTOMER.
9 July 2026
Calling Anne and making my payment was…
Calling Anne and making my payment was very easy you don't get that that much in credit card banks but I was real happy how quick it went man happy with the services thank you
9 July 2026
Reply from Merrick Bank
Thank you for sharing your feedback, James! We take pride in our customer service and are happy to hear that you are enjoying the ease of our website.
Availability to services.
31 January 2026
Good credit card
Good credit card. Nice credit limit. Good website for account info and payment
9 July 2026
Reply from Merrick Bank
Thank you for your feedback, Gary!
The ease of talking with customer…
The ease of talking with customer service with any issues with purchase. Every experience has been a good one
30 January 2026
i called to open a $250,000 cd, they did not want my business? and the…
i called to open a 250,000 cd and the representative could not answer any questions about the product such as: interest compounding method, daily, monthly, quarterly, annually, etc. she could not tell me if i could withdraw interest each month by transfer to an external bank. she could not verify if a hard credit or soft report was pulled to open the account. she could answer absolutely any questions. she took my telephone number and claimed someone else (probably a bigger idiot) would return my call. i hung up opened an account elsewhere in 5 minutes after the personal banker gave me all the information needed to satisfy my research. after reading the reviews i suspect these people are all inbred incompetence and morally bankrupt. the lady though was very nice who could not answer any questions....
6 July 2026
Unprompted review
Reply from Merrick Bank
We appreciate you taking the time to leave a review, Jason. We take all feedback seriously, as we strive to improve our customers’ experiences.
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