I think over all what you all came up with is invaluable towards management of your crypto. As with all creative endeavors some tweaks are inevitable. Adding and subtracting and so forth. I would li... See more
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Merlin provides a nice overview and insight into my assets. I’ve only set up two exit strategies, but with the volatility of the current market, I’ve not executed on them yet. Also, there are some... See more
Company replied
The best place to track your crypto. I use it while staying in hotels and using different WIFIs knowing my info is safe within the Merlin app. Love the exit strategy feature.
Company replied
Antonio is outstanding! I am so grateful for his assistance as I familiarize myself with Merlin AND everything leading in and out of it. Thank you, Antonio!
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Company details
About Merlin
Written by the company
The Smartest Way to Track Your Crypto
Track your entire crypto portfolio across wallets and exchanges in one dashboard. Set exit strategies, monitor performance, and receive real-time sell alerts — all without giving up control of your assets.
Merlin connects using secure, read-only APIs and public wallet addresses. Your funds stay safe, always. Whether you're a long-term holder or preparing for the next bull run, Merlin gives you the clarity and tools to track smarter.
Contact info
50 Quality Street, Suite #321, 06611, Trumbull, United States
- (800) 419-1139
- support@merlincrypto.com
- merlincrypto.com
4.4
Excellent
29 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great way to follow your crypto.
Great way to follow your crypto.. still exploring but happy to have it..Can’t wait for it to have my 401k and Stock- That would be Amazing.
22 February 2026
Reply from Merlin
Thank you for sharing this. We’re glad you’re enjoying using Merlin to follow your crypto and that you’re exploring the platform.
We appreciate you being with us and look forward to continuing to improve the experience for you.
Antonio is outstanding
Antonio is outstanding! I am so grateful for his assistance as I familiarize myself with Merlin AND everything leading in and out of it. Thank you, Antonio!
11 February 2026
Reply from Merlin
Thank you for taking the time to share this. We’re so glad Antonio was able to support you as you get familiar with Merlin and everything around it. We’ll make sure he sees your kind words. We appreciate you being part of the community.
Service is amazing
31 January 2026
Reply from Merlin
Thank you so much. We’re really glad to hear you’ve had an amazing experience with the service. That means a lot to our team. We appreciate you being with us.
The best place to track your crypto
The best place to track your crypto. I use it while staying in hotels and using different WIFIs knowing my info is safe within the Merlin app. Love the exit strategy feature.
3 February 2026
Reply from Merlin
Thank you for sharing this. We’re glad Merlin gives you peace of mind when tracking your crypto, even while traveling. Security and clarity are a big focus for us, and it’s great to hear you’re enjoying the exit strategy feature as well. We appreciate your support.
Reply from Merlin
Thank you for the kind words. We’re glad you’re enjoying the app and excited to keep building and improving it. We appreciate you being part of the journey with us.
It's to complicated.It wasn't what was…
It's to complicated.It wasn't what was shown on coach jv's videos.If you think it is I can't figure it out.
26 November 2025
Reply from Merlin
We’re sorry to hear the setup felt complicated. Merlin is meant to make things easier, and we never want you to feel stuck or confused.
We do have a dedicated Support team available to help you get everything set up step-by-step. You can speak with our team from Monday to Friday 12pm to 5pm EST by calling +1 (800) 419-1139 or by emailing support@merlincrypto.com, we’ll be happy to walk through it with you and make sure everything is clear.
Thank you for giving Merlin a try. We hope to have the ability to turn this around for you.
Cryto plan of action.
Having clarity of what we are invested in, and having an executable plan based on common sense and actionable information is priceless. Thank you Coach JV
25 October 2025
Reply from Merlin
Thank you for sharing this. Clarity and a solid plan is exactly what Merlin aims to provide. We’re glad the platform is helping you stay informed and confident in your investments. We appreciate your support and trust.
Great Customer Service!
I had a billing issue and this issue was resolved. It was handled in a professional manner and in a timely fashion. I could not have asked for more.
17 October 2025
Reply from Merlin
Thank you for sharing your experience. We’re glad to hear your billing issue was resolved quickly and handled professionally. Our team always aims to make things right as fast as possible. We appreciate you taking the time to share this and for being part of the Merlin community.
Reply from Merlin
Thank you for the kind words. We’re thrilled to hear you’re enjoying Merlin and the podcasts. It means a lot to know the experience and the people behind it are making a positive impact. We appreciate your support.
I wanna thank Antonio for doing a great…
I wanna thank Antonio for doing a great job helping me and also Mario for taking care of me getting this done
18 September 2025
Reply from Merlin
Thank you for sharing this. We’re glad Antonio and Mario were able to take good care of you and make sure everything got handled. We’ll be sure to pass along your kind words to them. We appreciate you being part of the Merlin community.
Professional company with professional…
Professional company with professional support. Many videos available on how to setup and use but the platform is so simple you really don’t need it. Exit plans are awesome and tracks your purchase. I wish I could tie to crypto.com the exchange I trade on and I understand it will arrive soon. Thank you Merlin Team
8 September 2025
Reply from Merlin
Thank you for the kind words. We’re happy to hear you’ve found the platform simple to use and that the exit plans are helping you stay on track with your purchases. We appreciate your patience as we work on adding Crypto.com, it’s on our roadmap and coming soon. Thanks again for the support and for being part of the Merlin community.
Being able to talk with an agent
Being able to talk with a representative made the experience very helpful. Their customer service is excellent and they showed care and attention to details that were necessary to complete the process. They were friendly, polite and efficient.
12 September 2025
Reply from Merlin
Thank you for sharing this experience. We’re glad our team was able to be helpful and show the care and attention you needed. Friendly and efficient support is something we take pride in, and it’s great to know it came through. We appreciate you being with us.
This is a great product
This is a great product. Hopefully one day we can trade with it, but it's extremely helpful to see everything on one screen, in detail. I prefer it over Trezor Suite. Not only that, customer service was relatively quick and an actual person/human responded! Thanks so much!
10 September 2025
Reply from Merlin
Thank you for the great feedback. We’re glad Merlin is making it easier to see your portfolio in one place and that it’s been a better fit for you than other tools. Trading isn’t available yet, but feedback like yours helps guide what we build next. It also means a lot to hear our support team made a positive impression. We truly appreciate you being with us.
Mixed Emotions
I like the layout, but my numbers are not accuarte, as far as cost basis, etc. It is also way too slow to update. I make trades and purchases and it takes hours to see the changes. I currently use another product as well and it updates immediately.
31 August 2025
Reply from Merlin
Thanks for your honest feedback. We’re glad you like the layout, and we understand how important it is for numbers to be accurate and updates to move quickly. Merlin syncs every few minutes, but if your account isn’t reflecting changes as expected, there may be a specific issue with the connection or cost basis setup.
Our support team would be happy to take a closer look and get this fixed for you. Please reach out to us at support@merlincrypto.com so we can review your account details and make sure everything is running smoothly.
We appreciate you giving Merlin a try and the chance to improve your experience.
Love the platform and interface to see…
Love the platform and interface to see your portfolio in one spot.
23 August 2025
Reply from Merlin
Thanks for sharing this. We’re glad you’re enjoying the platform and finding the interface helpful for seeing everything in one place. That’s exactly what we set out to do with Merlin.
A must have for all crypto investors!!
This program is extremely helpful with organizing your digital assets and seeing key analytics in a user-friendly manner. I love the “exit strategy” feature because it provides me the ability to forecast and develop possible exit plans.
Additionally, their customer service is exceptional, especially Mario who was very responsive, informational, and clearly cares about the people who use the program.
20 August 2025
Reply from Merlin
Thank you for sharing this. It’s great to hear Merlin is helping you stay organized and plan your exits with more confidence. Knowing the platform gives you clear analytics and peace of mind is exactly what we work toward.
We also appreciate your kind words about our support. Mario and the team take pride in being responsive and making sure every question is answered. We’re glad that came through in your experience.
Merlin and its team are grateful to have you with us.
It’s just really nice to see all my…
It’s just really nice to see all my investments in one place. Also the option to set up an exit strategy so you’re able to take some of the emotions out of the market swings.
26 August 2025
Reply from Merlin
Thank you for sharing this. It’s great to hear you’re finding value in having everything in one place and being able to plan your exits ahead of time. Removing the emotion from the ups and downs is exactly why we built those tools. We appreciate you being with us.
Great Experience
Merlin provides a nice overview and insight into my assets. I’ve only set up two exit strategies, but with the volatility of the current market, I’ve not executed on them yet. Also, there are some issues where I remove a coin, but it returns the next day.
I chose to give it another month, but I’m not yet sold it’s worth $18/month. If it incorporated fibonacci in to the platform and made generating exit strategies a little more seamless, then I’d see the benefit. Also, in addition to exit strategies it might be nice to introduce entry strategies on existing or projected crypto.
[UPDATE]
I did not mention how I appreciate the quick response and ability to provide direct feedback and issue resolution from the team. Given this, I've been assured that the suggestions I've made are on their road map. In regards to coins I've deleted and then return, there is a feature I missed, which is provides the ability to Hide the coin, this solved that issue. I'm increasing to 4 stars now.
18 August 2025
Reply from Merlin
Thank you for taking the time to share such detailed feedback and for updating your review. We’re glad the Hide feature solved the issue you were running into, and we appreciate your suggestions around Fibonacci, streamlined exit strategies, and entry strategies. Those are all valuable ideas and we’ve passed them along to the team.
It also means a lot to hear that our quick response and direct support made a difference. We’ll keep working hard to earn that 5th star from you.
I love the simplicity of the app and…
I love the simplicity of the app and its’ features. I have finally been able to relax since setting up my exit strategy with Merlin. Getting an alert prior to approaching an exit point has been a game changer and the customer service from the folks running the Merlin app has been exceptional - prompt, professional and courteous.
This is an updated review.
17 July 2025
Reply from Merlin
We really appreciate you sharing this. It’s great to know Merlin has helped bring you peace of mind and that the exit alerts are making such a difference for you. Our team will be glad to hear your kind words about their support too. Thanks for being part of the Merlin community.
Great to work with!
Great to work with. Quick response time regarding questions. Highly recommend
20 August 2025
Reply from Merlin
Thank you for the kind words. We’re glad our team was able to respond quickly and provide the help you needed. Your recommendation means a lot, and we’re grateful to have you with us.
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