I loved the shirt but many online companies the sizing varies,ie. large can be medium & x large can be large & vice versa so it can be quite confusing.in this case the x large was xx large it didn't f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Shirt ordered is amazing and great quality- better than expected. Shipping time was slow- ordered beginning of Nov for my husband’s birthday 11/19. Received 11/21. Again product is amazing-... See more
Delivery was fast however the medium was very large compared to what a medium should be. We currently have a small in this shirt and was wanting a little extra room. We were disappointed in how much l... See more
The print on the shirt was good but the Dri-Fit it's not as comfortable as cotton other than that it was a great shirt
Company details
Written by the company
MerchGears Store is an online clothing shopping brand. We are located in Room 301, Seabank Building, Lot 7B, Le Hong Phong Street, Ngo Quyen District, Hai Phong City, Viet Nam Our Store At MerchGears Store, you can always find your favorite outfits, whether for women, men, kids, teens, etc. Our products range from Hawaiian Shirts, 3D T-shirt, Sweater, Hoodies,... and many other print-on-demand products. This is not just a place for picking up clothes. MerchGears Store is a great place for everyone who loves unique items which means the customers are free to request for custom shirts. Next time drop by MerchGears Clothing, don’t forget to have a few minutes here to enjoy the fashionable atmosphere. What We Offer We offer great design and high quality control all over printed clothing. We value freedom of expression, whether it’s with your own designs or those made available by our community. Hawaiian Shirts, T-shirts, sweaters, hoodie and a lot more can easily be personalized with images and custom text. Hawaiian Shirts are ideal for any occasion. You can wear them at fancy dress parties or for a vacation. You can also use them as a daily wear fashion and add a refreshing touch to your everyday look. If you want something happening yet inexpensive to upgrade your style, a unique Hawaiian shirt perfectly serves the purpose. From attractive styles of daily look to colorful vacation wear, we have an exciting range of special patterns to help you rejuvenate your appearance. Our Goal We carefully select and sell products that have been highly requested by our customers in order to ensure that we always carry popular items as well as what the customer wants both locally and internationally. About product quality, we always work hard to make sure every customer gets the look that they mostly want with a reasonable price. We understand what MerchGears Store takes to make your shopping experience a joy; that's why we do everything we can to make sure you get not only reasonable prices, but the good service too. Get ready to explore the MerchGears Clothing Store and pick up your most wanted items! We are pleased and looking forward to working with you! MerchGears.com belongs to BCGROUP. Email us: support@merchgears.com Call us: 0084382377473 Room 301, Seabank Building, Lot 7B, Le Hong Phong Street, Ngo Quyen District, Hai Phong City, Viet Nam
Contact info
Room 301, Seabank Building, Lot 7B, Le Hong Phong Street, Ngo Quyen District, Hai Phong City, Viet Nam, 18000, Hai Phong, Vietnam
- 0084382377473
- support@merchgears.com
- merchgears.com
3.5
Average
220 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice shirts
17 July 2025
Exactly as advertised
Exactly as advertised. Nice finish on the holder. Looks good in my small bathroom.
Time will tell if it tips easily
15 July 2025
Item arrived late
Item arrived late . But it was what I ordered. Thank you! I should have ordered a large but shirt might work for my husband. It did arrive on the fourth which was his birthday
15 July 2025
I finally got the item I ordered on…
I finally got the item I ordered on August 4. It was supposed to arrive July 28. Tracking it was so bad. It came from NY to Texas then back to NY to Omaha, Ne and was finally delivered to Lincoln, Ne on Aug 4. I’m just glad it finally came. I ordered it for an event on Aug 9. So I also ordered a backup just in case. Which i had to do a return.
15 July 2025
Found what I wanted after going to my…
Found what I wanted after going to my daughter and ordered it. Shipping to Alaska was acceptable
12 June 2025
Package took so long to deliver I’d…
Package took so long to deliver I’d moved before it even shipped
10 June 2025
Took way too long to ship and the shirt…
Took way too long to ship and the shirt was made weird so it was a waste of money.
13 June 2025
I am very happy with the shirt
12 June 2025
Reliable Resource
Quality product delivered on time with superb performance exceeding expectations
13 June 2025
5 days and order hasn’t even left facility
Not very happy with their order fulfillment. I purchased a shirt online on June 14th 2025 and it’s now June 20th 2025 and the order STILL has not shipped? It’s just not acceptable. They need to do better. It wasn’t a super difficult shirt that needed all kinds of customization. Shouldn’t take this long to at least get the order on its way.
20 June 2025
Unprompted review
Sent wrong jacket..
Sent wrong jacket..
Waiting for refund..
Jacket material very cheap & would not recommend ordering anything from this company.
14 May 2025
Ordered usual size
Ordered usual size, measurements seemed to align, but garment does not fit. Shirt is straight-size, no stretch. Not friendly for curvy folks.
15 April 2025
Excellent product
Excellent product, delivered on time. Additionally, I am very impressed that the cutting and sewing of the shirt considered maintaining the design on the fabric so that in the front where it buttons the pattern still aligns perfectly!!
I bought the shirt to wear during my Dad's WWII Tank Destroyer Battalion Reunion, we are having a Hawaiian theme.
Thank you for your efforts!!
13 March 2025
It took a long time to ship a shirt and…
It took a long time to ship a shirt and the cut, fabric, pattern wasn't the same as the picture
15 March 2025
I placed my order and I still haven’t…
I placed my order and I still haven’t received after almost three weeks. No real tracking number to go by. They do reply but get the same message that it’s on its way. Not sure if the tracking is real even. Makes me think it is a scam. Will have to call my credit card company to dispute.
23 February 2025
Reply from MerchGears
Dear Brenda,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay and any frustration this has caused.
We want to assure you that your order is indeed on its way. Our fulfillment process is active, and your tracking number is legitimate. Sometimes, tracking updates may take a bit longer to reflect detailed progress, especially during busy periods or when carriers experience delays.
For your convenience, here’s your tracking information again: [Tracking Number]. You can track your order directly via [Carrier's Tracking Link].
We truly value your trust and understand your concerns. Please know that we are committed to ensuring you receive your order as soon as possible. If you have any additional questions or require further assistance, please don’t hesitate to contact us.
Thank you for your patience and for giving us the opportunity to resolve this.
Best regards,
Never delivered
I ordered a hat two weeks ago and tracking information hasn’t gotten past “label created”. Have not received my hat.
1 March 2025
never mind '' ill never order overseas…
never mind '' ill never order overseas junk again
13 February 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.