Mercers Furniture Ltd Reviews 

We bought 3 various size bedroom drawer units, 2 of which went together perfectly. But the last one when we unpacked it, had 2 large cracks in the side panels, marks on drawer fronts & the front frame that houses the drawers was warped.
We contacted the seller & sent him photos before we put it together but explained that as we had thrown away our old furniture we would have to continue with the assembly but we were not happy with the quality.
The reply we got from Gary at Mercer's was very apologetic & 1 week later they delivered a brand new unit & took away the faulty assembly.
Having read some of the bad reviews we were very pleasantly surprised by the customer service & swift resolution.
We would also like to add that we are very happy with our new furniture & the price that we paid for solid wood.
We will definitely be using this company again.

Love the corona furniture, bought loads in the past and recently, quick delivery, will always buy from them

We have just had a terrible experience with Mercers Furniture. Ordered their sideboard through Amazon. 2 of the panels snapped in half whilst trying to assemble and 3 pieces of the main components including the wooden top are bowed. We have tried everything to try and get them to come and collect and refund but we cannot fit the product into the original packaging as we had already started assembly. They will not assist and we are so unhappy with the service received. We just want the product collected, taken away and a regind issued. So dissatisfied.

Easy to order, fast delivery, quality items and excellent customer service
Would use again!

I've bought 4 door wardrobe pine,low quality,boards don't was straight,hard to mount.

Recently bought a few items and am very happy with the quality and strength of their products, had a couple of problems with panels but Jayne sorted it out straight away and I wouldn't hesitate to buy off them again.

Parts arrived not numbered. No way of knowing how to put it together. Very disappointed.

2nd time ordering wardrobes, all as expected , good quality, thanks

Bought 2, 5 drawer units. Parts were not numbered. Top of one was warped. Holes for screws were offset, causing screws to come out of the side of unit. Very disappointed.

easy to assemble

Old customer on corona furniture, have it ,enjoy it ,very good furniture, my taste

Furniture is superb. Love the quality. Quick delivery too. I’d have preferred a bit more notice of delivery, but it worked out.

Quality of Corona pine furniture has gone down the pan over the years.
Bent wood, chips and cracks in wood.
Using an appalling delivery company they defend. They just don't care about customers.
Without happy customers you have no business !

Excellent customer service - I put a part on the wrong way round and spoiled it so they send a replacement part first class for free.

Bought 2 large wardrobes. Excellent quality, great price and they used a fabulous delivery service. Highly recommended. Thank you.

Speedy delivery, product was as featured on website. Good assembly instructions provided.

I ordered 2 side tables , unfortunately they were not suitable and from the minute I e-mailed to advise them they were excellent in the dealings to return.
I would recommend them to anyone and we will certainly purchase from the again.

Great company and superb customer service. I ordered the Corona wine rack and am really happy with the finish and quality.

The experience from the ordering process to the delivery and building the furniture has been outstanding. I would highly recommend buying from Mercers.

Ordered direct online and immediately had a bit of a hiccup re visa card. Called Mercer direct and call answered promptly by Jayne who sorted us out kindly and effectively.
On opening boxes two pieces had flaws we couldn't accept...once again Jayne arranged replacements which arrived promptly and are perfect.. Definitely recommend both products and friendly service. Thank you