Morning Today engineer Indrist came to service the boiler 04/02/26. He is good and intelligent gentlemen because the work at all times. I give 10 out 10 scoring asissting and educating the customer... See more
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See what reviewers are saying
I had a very upsetting experience with this company. I contacted them in October for a boiler replacement. The owner, Mr. Singh, came to my home, spoke very nicely, and promised quick, high-quality wo... See more
Don’t use this company. They came to service my boiler ended up flooding my whole house. Haven’t given gas safety certificate despite complaints via phone and emails. customer service manager is real... See more
Boiler broke down on thursday night,had a chat online with the staff,a quick survey arranged next day. And here we go saturday we have Brand new vaillant Boiler with the two best engineers who wo... See more
Company details
Written by the company
Meraboiler is a premier London-based boiler specialist, delivering top-tier heating solutions across the UK. Experts in Vaillant, Worcester, and other leading boiler brands, we provide professional installation, servicing, and 24/7 emergency repairs by Gas Safe registered engineers. Our customer-centric approach guarantees fast, reliable service, with next-day installations and instant online quotes for a seamless experience. Committed to energy efficiency and exceptional customer satisfaction, Meraboiler offers tailored heating solutions trusted by thousands.
Contact info
168 green street, E7 8JT, London, United Kingdom
- 020 8150 2025
- meraboiler@gmail.com
- meraboiler.com
2.8
Average
221 reviews
Replied to 20% of negative reviews
Typically replies within 24 hours
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Meraboiler
Meraboiler has been a smooth and professional experience from the start to finish. Product information was valuable with the survey. Admin was helpful. The installation team Raman and Raja were fun, experienced, patient and very informative about the product and installation. I would definitely recommend Meraboiler to anyone.
6 January 2021
Unprompted review
Reply from Meraboiler
Thank you for your review. We are always pleased to hear that our customers are happy and satisfied with the work and service provided. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.
Amazing professional service
Amazing, professional job by Mera Boiler. The engineers Raman and Raja were very pleasant, professional and did an excellent job with the new boiler installation (including the clean up at the end). Amit from the sales and customer service was also very helpful from initial enquiry, boiler selection to arranging urgent installation. Highly recommended
23 December 2020
Unprompted review
Reply from Meraboiler
Thank you for your review. We are always pleased to hear that our customers are happy and satisfied with the work and service provided. We look forward to continuing to provide you with excellent service for years to come.
Appalling, don’t use this firm...
I paid £3,350 for a new boiler. Mera boiler left it so it won’t turn off. Now they want another £400 plus vat so I can switch it on and off using the controls! They won’t fix it unless I pay upfront, of course. I will have to pay someone else to do the job and sue them for the cost plus expenses.
17 December 2020
Unprompted review
Reply from Meraboiler
Dear Mr. Patel, we have already responded to you and explained the situation, that you require additional work after the installation. There is no need to put this negative review when we are trying to assist you and resolve your issue. Please contact us so we can discuss it.
We had Our 3rd annual service in…
We had Our 3rd annual service done in October 2020 the engineer did not clean the filter and left ..when I call the Customer service they are not Very helpful. I need my boiler to be service and run smooth. Still waiting to get it done ..unprofessional..regret
12 November 2020
Unprompted review
Reply from Meraboiler
Thank you for bringing this to my attention.
However, i would like to point out that your filter was not cleaned when we attended your property for annual service because you have lost the key. All filters have different keys and it is the responsibility of the customer to keep their key safe so that we are able to clean the filter when attending to perform the annual service each year. Therefore once you have located your lost key we are more than happy to return to complete your annual service.
Service and turnaround were excellent
27 October 2020
Unprompted review
Reply from Meraboiler
Thank you for your review. We are always pleased to hear that our customers are happy and satisfied with the work and service provided. We look forward to continuing to provide you with excellent service for years to come.
Excellent work. Very professionally done.
27 October 2020
Unprompted review
Reply from Meraboiler
Thank you for your kind review and we are very pleased to hear that you are happy with the work and service provided. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.
My issue was solved at the earliest.
25 October 2020
Unprompted review
Reply from Meraboiler
Thank you for your review and we are pleased that your issue was resolved at our earliest convenience and that you are satisfied with the service given.
Another job well done
This was the 5th boiler this company has fitted for me. It is now my only place of choice when I need a new boiler in any of the properties I manage. The new boiler was fitted as promised on time. Excellent neat job.
Good polite fitters. Competitive pricing too.
25 October 2020
Unprompted review
Reply from Meraboiler
Thank you for your kind review. We are always pleased to hear that our customers are happy with the service provided and that our engineers are polite and considerate to all the customers that they complete work for. I hope that we can continue to have a good relationship with you for many more years to come. Thank you again.
Still awaiting a response from this…
Still awaiting a response from this company. I have never seen a company run by such people in my life.
Still awaiting compensation and a response.
Horrible experience and no reply to emails.
10 October 2020
Unprompted review
Reply from Meraboiler
Dear Mr Ali, We are dealing with your case and it is not necessary for you to keep posting the same review again and again. Instead of posting reviews why not call the office and speak to us instead.
Fantastic service
Fantastic service. Spot on with prices. The team who came to instal the boiler were very supportive and friendly. Office staff is always ready to talk and assist for any queries. 5 star and would recommend.
20 August 2020
Unprompted review
Reply from Meraboiler
Thank you for your kind review. It is always a pleasure to hear that our staff and engineers are polite and helpful to all our customers. We always make sure that we treat our customers with dignity and respect.
Great service from Meera boiler
Great service from Meera boiler
Very knowledgable engineer and left our flat as they found it
18 August 2020
Unprompted review
Reply from Meraboiler
Thank you for your kind review. It is always a pleasure to hear that our customers are satisfied with the service they receive from our staff. It is always our intention to not cause disruption when installing our products.
Mera boiler
Mera boiler, they installed my combi, very good and great afterservice. Highly recommended.
17 August 2020
Unprompted review
Reply from Meraboiler
Thank you for your kind review. It is always a pleasure to hear that our customers are satisfied with the service they receive and that are staff are polite and helpful at all times.
Excellent Service
Customer service is very good and they are very attentive, quick to answer calls and they answer all queries to help in the best way possible. Our boiler was fitted 2 days after being given a quote and they did an amazing job. I would definitely recommend Mera boiler!
24 June 2020
Unprompted review
Reply from Meraboiler
Thank you for your kind review. It is always a pleasure to hear that our staff are efficient in answering our customers queries and can resolve the matter to the best of their ability. We are pleased that you received a quick and prompt service.
Job was done on time as we needed and…
Job was done on time as we needed and it was all done by professional team. Fantastic service by Mera boilers. I can definitely recommend for a new boiler and central heating system. We have opted for a Vaillant boiler with 10 yrs extended guarantee. The job was persanally supervised by owner Mr Gurpreet Singh.
21 June 2020
Unprompted review
Reply from Meraboiler
Thank you for your kind review. It is always a pleasure to hear that our customers are satisfied with the service that they receive from our staff. It is always our intention to treat our customers with dignity and respect at all times.
Do not use this company they are…
Do not use this company they are useless, they do not follow the rules and regulations. They are quick to take the money and do not come when they are called. They target vulnerable people and are fraudsters.
( do not go with these you will regret it mark my word)
Waste of time and money, poor service, incorrect advice given to cover there incompetence of work. Faulty parts put in when you are purchasing a new boiler! HOW DOES THAT WORK!!!!!!!!!!!!!
They do not even deserve a review.
31 May 2020
Unprompted review
I got my new boiler installed by Meraboiler.com
I got my new boiler installed by Meraboiler.com about 16 months ago.
Reasonable price. And great service. Every time I face some issue, they send engineer quickly and always sorts the issue out. Very happy with their service. And very professional attitude. A start company to deal with.
Very polite and helping team.
7 May 2020
Unprompted review
had issue with hot water pressure
had issue with hot water pressure. Walked me through increasing pressure over the phone, and helped me sort it quickly. Awesome, will be booking boiler service through them also
12 April 2020
Unprompted review
Excellent
Excellent, Effective and Efficient
Had to get a new boiler installed since my old one gave way at a wrong time. One call and got an instant quote and a next day installation scheduled. Their team of professionals arrived promptly and did a thorough job. I would highly recommend them
2 March 2020
Unprompted review
AVOID
Contacted them to provide me 2 quotes( gas heating and a separate one for electric heating). Provided me only for gas and then after contacting them still no response. Left it for a couple for month and because of all good reviews assumed it is a misunderstanding. Was visited by engineer 7 days ago, called just to see how long will it take to get a new quote.
Reply we will not give you as we do not do electric heating. Again informed them that we discussed 2 options. Reply we will not be able to give you a quote till you have a gas meter installed and that they do not need to reply at all as i lost a week waiting for their quote. On question, when did you plan to inform me about all this no answer. AVOID THEM
2 March 2020
Reply from Meraboiler
All works have been completed with satisfactory.
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