While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the high quality and stylish design of the jackets and coats. Many appreciate the fast delivery service, noting that their orders arrived quickly and efficiently. However, some customers experienced issues with their orders, including missing information for deliveries or items being sent back to the sender. A few reviewers were also dissatisfied with the return policy, particularly the cost associated with returning items, even in cases where the product had defects or didn't fit as expected.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers express... See more

Quality

Clients share positive opinions on quality, with many praising the excellent quality of leather jackets,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the extremely fast shipping,... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised quick delivery, receiving orders... See more

Return policy

Consumers express significant dissatisfaction with the return policy, primarily due to high return fees. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the Carly jacket in grey and it is GORGEOUS! I got S/M which was recommended for size 38, and I must say its a bit snug but thats also because the material of the leather is very stiff, so th... See more

Rated 5 out of 5 stars

I had placed a wait list for the Parker jacket in black and I saw the story when it was back on sale. Easy to buy online, great jacket, leather is quality and the design is just as I wished. Two p... See more

Rated 5 out of 5 stars

I am very happy with the leather jacket I purchased! The quality and the design - simply amazing, exactly the same how it looks on the Instagram influencers. So beautiful and stylish! Shipping was als... See more

Rated 5 out of 5 stars

I first ordered a short brown suede jacket and wasn’t sure about it because I never wear short jackets. But in the end, I wore it every day… it’s so warm and the quality is amazing. Then I saw a be... See more


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

642 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The worst return service ever!!!

The worst return service ever!!!! They did not respond to my email that I wanted to return the jacket and do not offer to print a return label. Thus, you need to fully pay for the return yourself... once I sent my package for 30€, it supposedly arrived to late to be accepted for the return (2 weeks after! From international)! And I did not get any money back nor any refund for the „failed shipping“ - really would not recommend anyone buying there if you aren’t 100% sure the item fits!

12 April 2021
Unprompted review
MEOTINE.COM logo

Reply from MEOTINE.COM

Hi Marlene,

Sorry for this late reply. Can I please get you to send us an email at info@meotine.com, then I'm sorure we will find a solution. Have a great day!

Rated 5 out of 5 stars

Great products

Great products. Sadly Meotine use UPS who are the worst delivery company operating in the U.K. still waiting for my order even though UPS promised it yesterday.
Meotine quality is excellent it’s your courier that lets you down

1 January 2021
Rated 1 out of 5 stars

Do not order from meotine!

They really gave me a horrible experience. First I ordered the charlie jacket in the color «sand», as I did i saw the sample sales, where they had the same jacket much cheaper. A few days later, I received an email saying that they didn’t have the jacket after all (sample sale), but they gave me 25% off on my next purchase, wich I found nice. I then went on and ordered the Charlie jacket in the color sand. Days went on, and all i had received was a confirmation of the order. I sent over an email asking about tracking or any information. The next week i receive a new email from customer-service, they didn’t have the charlie jacket in the color sand after all, but they could send me either black or army. I replied that i could accept it, if I could pay less. No answer. A day or to later, i got an email, I was pretty suprised, because they had the color after all.... today, Five days later, I finally got the package! I sat down, opened the package and all I could feel is dissapointment. They sent me the jacket in the color «Camel», which I did not want at all. I send over an email with the package-note saying i ordered «sand» an the tag on the jacket confirming the color is «Camel», asking how we should sort this out. The reply leaves me speachless. They say nothing is done wrongfully from their side....

21 July 2020
Unprompted review
Rated 5 out of 5 stars

Perfekt!

Amazing and absolutely gorgeous jacket! Fast delivery. Everything was perfect. Will def be shopping here again!🌟

4 May 2020
Unprompted review
Rated 4 out of 5 stars

evaluation

The webshop did not have a size chart for clothes that would have directly seen its own size. For this reason, four stars.

22 April 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful leather jacket - very pleased

What a perfect transaction. Great price, super quick shipping. I received the item within 3 days of my order and I am located in the USA. When receiving the jacket I was very happy with the quality. The leather is soft, form fitting and fits like a glove. I highly recommend Meotine to anyone who is looking for a quality leather jacket at a great price. A++++ all the way.

21 April 2020
Unprompted review
Rated 5 out of 5 stars

My go-to favorites!

I am absolutely in love with my Meotine jacket in army green, and coat in black! (Don’t remember model names atm). Bought my sister a jacket as well, I keep buying more and more!!!

21 February 2020
Unprompted review
Rated 5 out of 5 stars

Best service

I received the wrong size and contacted meotine. Today was I personally contacted by the owner Mikkel who gave me the best service I have experienced. Thank you so much Mikkel! I have sent the jacket I first got to my mom so she can use it and she got so touched when I told her! I’m definitly shopping again at Meotine! Looking forward to use the green short jacket! So exited!
Best wishes, Hedda from Norway

13 February 2020
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Bought a jacket 1 and half weeks ago. Wrote an email 3 days after, asking when will my order be sent out. Got an answer back quickly that I will receive my order latest on Friday, so 7 days after the order was placed. Its now day 12 days later, no order, no answers. Really dissapointing.

11 December 2019
Unprompted review
Rated 1 out of 5 stars

Jacket ripped when I got it, and no refund

I bought a jacket ths winter, and when I got it it was ripped entirely inside the one arm. I contacted customer service and they said they would refund 50% of the price, while it has been half a year, 25 e-mails and still nothing. Now they have stopped replying. Would definetly not recommend this site.

27 June 2019
Unprompted review
Rated 5 out of 5 stars

The best leather jacket

I've ordered a leather jacket. It's the best leather jacket I've ever had. Very good quality. The delivery was fast too. Highly recommended. Thank you, Meotine.

3 May 2019
Unprompted review
Rated 1 out of 5 stars

Can`t get in touch after placed an order

I placed and paid an order online on Dec 12th 2017, I am trying to get an order confirmation and trackingno. from Meotine. No respond what so ever. I am also trying to call them, no answer. No answer by email, no answer online Messages. REALLY WORRIED its a fraud...

18 December 2017
Unprompted review
MEOTINE.COM logo

Reply from MEOTINE.COM

Hi Mette.

I just looked into your order, and the jacket was delivered to your local postoffice the 22nd December. If you need more help with your order then please send me an email - barbara@meotine.com

All the best
Meotine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look