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Mentalabs Reviews 1,019

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TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 902 reviews, reviewers had a great experience with this company. Customers generally find the tests well-organized, easy to take, and insightful, with clear and thought-provoking questions that help them understand themselves better. Many people appreciate the engaging content and the straightforward nature of the questions, making the overall experience enjoyable and helpful. However, some people were dissatisfied with the payment process and pricing, noting that the cost for results or subscriptions was not clearly communicated upfront. Reviewers mentioned unexpected charges for subscriptions after paying a small initial fee for test results, leading to frustration and issues with refunds. A few other people also felt that the website sometimes had loading issues or problems accessing results.

What people talk about most

User experience

People report positive experiences with the user experience. Many reviewers found the tests fast, insightful,... See more

Payment

Reviewers highlight negative aspects of payment. Many customers express frustration and dissatisfaction with... See more

Price

Consumers express significant dissatisfaction with the pricing structure, citing a lack of transparency. Many... See more

Subscription

Users describe negative interactions with subscription. Many reviewers report being automatically signed up... See more

Website

Customers had ambiguous experiences with the website. Many found it easy to navigate and understand, with... See more

Reviews shaping this summary

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Rated 1 out of 5 stars

Absolute scam

Absolute scam. I happily paid an initial $1.50 for an ADHD test. Days later I received a charge for $39.99 for a subscription that I had no idea I was supposedly subscribing to. Now customer service is pointing to a refund policy buried in a “Section 11” to not refund me. Imagine expecting someone who took an ADHD test to read the fine print in terms in section ELEVEN? Absolutely insane and disgusting business practice.

5 May 2026
Unprompted review

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