Everything about Memory Essence was first class. The boxes were absolutely stunning, packed beautifully & dispatched promptly . Adele is a fantastic business owner who offers the best customer serv... See more
Company replied
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I've ordered from this company before and am still just as pleased with the product, presentation (love the little freebies to try and have already decided to order some in the one fragrance next time... See more
Company replied
Such stunning products. I have just received Christmas gift boxes, crackers and individual boxes for single wax melts. Excellent quality materials, fast delivery and Memory Essence couldn't have been... See more
Adele was great from the moment the order was placed gave us options of new products before she posted out. Package arrived so quickly and the packaging we bought is absolute quality. You're A Melt w... See more
Company replied
Company details
Written by the company
Memory Essence is a small family run business, based in Cranbrook, on the outskirts of Exeter, selling luxury highly scented soy wax melts. All our melts are hand poured using 100% luxury soy wax and high quality fragrance oils, sourced from UK suppliers. We have an amazing array of highly scented wax melts available on our website including wax melt snap bars, wax melt heart bags, ceramic burners and beautiful wax melt gift sets. A perfect treat for yourself or for someone special!
Contact info
22 Alford Pasture, EX5 7EB, Cranbrook, Exeter, United Kingdom
- 07915 699694
- info@memoryessence.co.uk
- memoryessence.co.uk
Excellent range of wax melts
Excellent range of wax melts. Prompt and efficient delivery service.
27 March 2026
Excellent product
Excellent product, beautifully packed, fast delivery. Will order over and over again.
28 February 2025
I really love this company
I really love this company. Great products and first class customer service. Fast delivery and updates on everything. Always reply quickly if I have any questions and are very helpful. Can’t recommend highly enough.
4 July 2024
Perfect in every way thankyou
Perfect in every way thankyou
Arrived quickly, great quality
20 February 2024
My first order with this company
My first order with this company. Delivery was quicker than expected. One of the items was damaged on arrival. I emailed the company with pictures and received a replacement within 2 days. Items exceeded expectation. A very happy customer.
11 February 2024
Love this company great product and…
Love this company great product and fast delivery with a lovely little thankyou note
14 February 2024
Amazing product and quick delivery
9 February 2024
Brilliant service
Brilliant service , product quality is really good . Very fast delivery. Definitely would recommend
9 November 2023
Fantastic service
Fantastic service, products are beautiful, well made and smell amazing. So pleased with purchase
10 November 2023
Such a great product with great…
Such a great product with great customer service. Lovingly packed as well. Will definitely purchase again 🥰
29 October 2023
Good quality and well priced
Speedy delivery, well packed and a great service. Well priced products as well and good quality.
14 October 2023
Such stunning products
Such stunning products. I have just received Christmas gift boxes, crackers and individual boxes for single wax melts. Excellent quality materials, fast delivery and Memory Essence couldn't have been more helpful. Will be ordering again. Thank you.
8 September 2023
So reasonably priced and quick delivery
11 September 2023
Reply from Memory Essence Wax Melts
Thank you Rachel for the lovely review and taking the time to share your feedback. It's really appreciated.
Great service prompt delivery and great…
Great service prompt delivery and great product. Exactly what I needed. Will be buying a lot more soon.
4 September 2023
Reply from Memory Essence Wax Melts
So happy you liked Memory Essence's products and thank you so much for your lovely review.
Quick delivery and great communication
30 August 2023
Reply from Memory Essence Wax Melts
Thank you so much for the lovely review Laura, we really appreciate it.
Items are amazing and loves the free…
Items are amazing and loves the free gift website is easy to use fabulous service would highly recommend 😀
30 April 2023
I honestly can't complain
I honestly can't complain, absolutely brilliant, I'm constantly saying can we do this sort of design on my packaging and each time Adele pulls it out the bag and produces some fantastic work. I have lots of ideas and looking forward to the future producing more great designs Thank you!!
17 March 2023
Reply from Memory Essence Wax Melts
Thank you Laura for the wonderful review, I love the challenges you give me and so pleased you are happy with your orders. I look forward to the next challenge :-)
Company is very friendly
Company is very friendly, each time I buy from them everything is wrapped up perfect and products look great and melts smell amazing!!
Only downside was delivery from royal mail was rubbish. Nothing to do with the company though, they posted it out very quickly, and are amazing with how quick they are. I will be ordering again next week. Thank you adele and team
17 March 2023
Reply from Memory Essence Wax Melts
Thank you so much for your lovely review Rhia and so sorry to hear that Royal Mail delayed your delivery. It was sent by 24hour tracked and I can see from the tracking that it was delayed. Please accept our apologies and I will contact them tomorrow to try and find out why.
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