Melrose Health Australia Reviews 

342
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

After being introduced to the Keto diet by a friend I did some research and found that MCT oils are beneficial for boosting ketone production for energy. I Googled MCT oils and found Melrose Health an... See more

Rated 5 out of 5 stars

Excellent castile soap. I bought 9 kilos for the price I would usually pay for 3 or 4 maximum from other brands. It is organic. The delivery was amazingly quick. It is quite liquid compared to some ot... See more

Rated 5 out of 5 stars

It is very easy to order products on the sales platform and what you see is what you get. I am a huge fan of the Organic Vital Greens powder and take it every day. I always make sure I order in adva... See more

Rated 2 out of 5 stars

sadly, i can no longer purchase my oils from this company as one by one its organic oils have been tainted with flavours which don't, naturally, belong to the organic oils. imagine tasting strawberri... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Food Products Supplier
  3. Health and Beauty Shop
  4. Health Food Store

About Melrose Health Australia

Written by the company

We live for healthier people, The world over, Everyday.

Contact info

4.2

Great

TrustScore 4 out of 5

342 reviews

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4.2

All reviews

(342)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

Got order completely wrong

Ordered this product before and received okay other than waiting n weeks for it.
Ordered again but bought extra this time, spending almost $80.
Got excited when my parcel arrived to notice it was rattling. Opened it and yep, I got someone else’s supplements that look a lot more expensive than what I ordered. Talk about not happy.
You had 1 job…..1! Put the right label on the right parcel 🙄

7 December 2024
Unprompted review
Rated 2 out of 5 stars

Bone broth

Tried all bone broth flavour not a fan Doesn't really have any flavour unless you add double the amount stated even then its not the best..

Also upon opening the decent looking size tin it is half empty 🤨 just make the tin smaller than don't make it look big and only half fill it

10 July 2024
Unprompted review
Rated 1 out of 5 stars

LATE SHIPPING

They are super late with shipping... take 10 days to get the item or more... I wasnt able to get my on time despite I ordered week ahead...

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Melrose had all the products I needed…

Melrose had all the products I needed the store was easy to negotiate and my order arrived quickly. I will definitely order from Melrose again.

19 December 2022
Melrose Health Australia logo

Reply from Melrose Health Australia

Glad you had a great experience. Thanks for your review

Rated 1 out of 5 stars

Disappointed x2

Parcel was sent to the wrong state. Melrose resent parcel. Parcel recieved but incorrect items sent with someone else's invoice with personal details.
Email sent regarding the issue. Awaiting an email response. Very disappointed for the multiple errors occured. Still awaiting my items that are for Christmas gifts

15 December 2022
Melrose Health Australia logo

Reply from Melrose Health Australia

Thank you for your review. We apologise for the errors, which is very unusual. We are contacting you via email to address your concerns and rectify the faults - and will be sending your order via express post

Rated 3 out of 5 stars

The increase of cost insane

The increase of cost insane, insane

30 November 2022
Melrose Health Australia logo

Reply from Melrose Health Australia

Thanks for your review, as discussed at time of order, we updated your order to wholesale pricing as you are a massage therapist

We do understand that rising prices in these uncertain times is challenging, however Melrose Health has not increase massage for 5 years, and due to increased supply chain costs over the past 12 months, we have had to implement a price rise this year.

We appreciate your feedback and will definitely pass this on.

Rated 1 out of 5 stars

Have not received order as yet from…

Have not received order as yet from some weeks ago

11 December 2022
Melrose Health Australia logo

Reply from Melrose Health Australia

Hi Bruce, thanks for your feedback. According to Australia Post tracking your order was delivered on December 6. I will email you the tracking details.

Rated 5 out of 5 stars

Always perfect.

Second time ordering. Faultless. Will definitely buy from them again.

30 November 2022
Melrose Health Australia logo

Reply from Melrose Health Australia

Thanks, we hope you are enjoying your Melrose products

Rated 5 out of 5 stars

EFFICIENT ORDER & SPEEDY DELIVERY

I appreciate the speed at which the items are packed and posted. Website is clear and expansive products. Thanks

8 December 2022
Melrose Health Australia logo

Reply from Melrose Health Australia

Glad you received a speedy delivery. Thanks for your review

Rated 1 out of 5 stars

Package has not arrived

Package has not arrived, can you chase up please?

8 December 2022
Melrose Health Australia logo

Reply from Melrose Health Australia

Thanks for your feedback. We do apologise for the delay, which is due to Australia Post delays. We have emailed you the details, and will keep an eye on your parcel tracking

Rated 5 out of 5 stars

I love Melrose products

Fantastic quality products, I have been a regular customer for 20 years now.

4 December 2022
Melrose Health Australia logo

Reply from Melrose Health Australia

Excellent! Thanks for your review

Rated 5 out of 5 stars

Prompt Delivery

Easy ordering, easy check out, quick delivery

30 November 2022
Melrose Health Australia logo

Reply from Melrose Health Australia

Glad you had a good experience. Thanks for your review

Rated 5 out of 5 stars

Easy to order MCT

Easy to order, clear communications, very prompt delivery. Excellent product, will reorder when needed.

16 November 2022
Melrose Health Australia logo

Reply from Melrose Health Australia

Great! Glad you are enjoying your MCT. Thanks for your review

Rated 5 out of 5 stars

Thank you again, Melrose.

Great products, secure packaging, fast dispatch and delivery relatively quick despite being warned about delays to the area I'm in. Many thanks Melrose.

28 November 2022
Melrose Health Australia logo

Reply from Melrose Health Australia

Thanks for your review. We hope you are enjoying your Melrose products

Rated 2 out of 5 stars

when fish oil tastes like lemon or orange i realize it's time to take off my hat

sadly, i can no longer purchase my oils from this company as one by one its organic oils have been tainted with flavours which don't, naturally, belong to the organic oils. imagine tasting strawberries or orange in fish oil. has the world gone mad?! sorry but i like my whole foods to taste like natural eg what they are made from. i'm assuming the majority of customers haven't noticed or don't care what they put in their bodies.... sad affair!

1 December 2022
Unprompted review
Melrose Health Australia logo

Reply from Melrose Health Australia

We appreciate you taking the time to pass on your feedback. Melrose fish oil has had natural flavours added to improve the taste for the last 3 years, with a further update last year. I apologise that this is not to your taste. Your feedback has been passed on to the team for their consideration. Thank you for your review.

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