Melarey Boutique Reviews 

65
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I ordered a pair of shoes on 11/24/24 and here we are on 12/12/24 and the shipment status just now says they are getting ready to depart China…nearly 20 days after purchasing. I understand this is a f... See more

Rated 1 out of 5 stars

BUYER BEWARE!! This company is misleading and fraudulent! I would never order from them again! Be sure to read their return policy before ordering. They are based out of China so your clothes are much... See more

Rated 5 out of 5 stars

I've never purchased jeans from Melarey before,but these are incredible! Really well-fitting and quite comfy! Although I usually wear size 10,I ordered a L! I'm so happy I ordered a size higher becaus... See more

Company replied

Rated 1 out of 5 stars

Their return policy does not allow returns or refunds. Only store credit. None of tge jeans fit or looked like the ones in the photos. Buyer beware, you will be out money if you cannot find a pair tha... See more

Company details

Written by the company

Founded in 2018, Melarey embarked on its journey in the fashion industry by launching its own e-commerce clothing line, Melarey. Specializing in casual yet stylish apparel, Melarey offers the latest trends in tops, dresses, swimwear, and more, ensuring customers always have access to the newest and most fashionable looks.


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1.6

Bad

TrustScore 1.5 out of 5

65 reviews

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1.6

All reviews

(65)

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Rated 1 out of 5 stars

Horrible

Horrible. Cheap. Stiff, with zero stretch, tiny sizing. Better at Walmart.

11 October 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely not

The sizing is insanely off. I emailed them to get address for return 3 times and never heard back. Now it’s too late to return. Out $100. Total scam.

6 October 2024
Unprompted review
Rated 1 out of 5 stars

Will not order from them again

Will not order from them again. Paid 49.00 for a pair of jeans. Took forever to get here. Quality of jeans not good. Wanted to return for refund they said, unfortunately it was final sale, which I never saw on the site when I ordered. They offered me a refund of $6.50. Or 30% off my next purchase, pretty much I got screwed. so I’m stuck with a pair of jeans that I’ll never be able to wear.

9 September 2024
Unprompted review
Rated 1 out of 5 stars

These jeans are not what is advertised…

These jeans are not what is advertised in the pictures. Very cheap material and came with a strong, strange odor. No returns or exchanges, obviously, as they are using deceptive advertising to sell over priced cheap products.

2 September 2024
Unprompted review
Rated 1 out of 5 stars

I would not even give it a star if I…

I would not even give it a star if I could I ordered 8/16/2024 finally received today 9/5/2024 absolutely poorly made so cheap. Nothing like the descriptions comes to find out they’re not even their real pictures on their website.

5 September 2024
Unprompted review
Rated 3 out of 5 stars

Did not fit

I’m hoping they will fit, I ordered 1 sizes bigger & there to small around my waist. So make sure to select a size that matches your waist.

19 August 2024
Rated 3 out of 5 stars

run small

We loved our outfits however the Jeans specifically run small go up at the least one size besides shipping taking FOREVER it was a good purchase and will consider in the future buying more items

16 August 2024
Melarey Boutique logo

Reply from Melarey Boutique

We sincerely apologize for the sizing issues you experienced with the jeans. Based on customer feedback, we have already adjusted the sizing and updated our size chart to better reflect the actual fit. For future purchases, we recommend that you strictly follow the size chart to ensure a better fit.

If you have any further concerns or need assistance, please don't hesitate to contact us at info@melarey.com. We're here to help and will make sure to address any issues you may have.

Rated 3 out of 5 stars

Run small

These do run small. I normally wear 4/6 and bought these jeans in a size small. They were too small for me so I gave them to my daughter which is quite a bit smaller than me. The small fit her great and she loves them.

18 August 2024
Melarey Boutique logo

Reply from Melarey Boutique

Thank you for sharing your experience, and we sincerely apologize for any confusion regarding the sizing.

Our size Small is designed to fit a 2-4, so it may indeed run a bit snug if you typically wear a 4-6. We understand how important it is to find the perfect fit, and we appreciate your feedback as it helps us improve our products.

We’re glad to hear that the jeans worked out for your daughter, and we hope she enjoys them.

Rated 1 out of 5 stars

I waited over a month for these jeans

I waited over a month for these jeans. Awful the material was so thin and when I put them on they didn’t feel even in the seems. Will never buy here again. Pictures very deceiving and comments are from fake people who have never purchased. Fighting for full refund currently. Do not buy from this boutique. If you see an Ad on fb for clothing it is usually JUNK.

1 August 2024
Unprompted review
Melarey Boutique logo

Reply from Melarey Boutique

Dear customer, so sorry for all the inconvenience caused. Melarey Agent will follow up this case for you. We will give you a solution regarding all the issues you have mentioned. Thanks for your review. Melarey team are striving for offering good products and customer service. Your voice helps! Have a good day.

Rated 1 out of 5 stars

Worst place I have ever ordered from

Worst place I have ever ordered from. Ordered the exact same size in two pairs of jeans. One was too big and the other too small. They were very ugly and didn’t look like the pictures. They will not let you return them and will only give you 15% back from your order. Do not buy from here!

10 August 2024
Unprompted review
Melarey Boutique logo

Reply from Melarey Boutique

Dear customer, so sorry for all the inconvenience caused. Melarey Agent will follow up this case for you. We will give you a solution regarding all the issues you have mentioned. Thanks for your review. Melarey team are striving for offering good products and customer service. Your voice helps! Have a good day.

Rated 2 out of 5 stars

Poor quality material & no returns apparently!…

I finally received my order after weeks of waiting. The jeans I ordered are very small in the waist and made from strange material that does not feel like denim. I went on the website to begin a return and read that they only give store credit. Won’t ever be ordering again.

11 August 2024
Unprompted review
Melarey Boutique logo

Reply from Melarey Boutique

Dear customer, so sorry for all the inconvenience caused. Melarey Agent will follow up this case for you. We will give you a solution regarding all the issues you have mentioned. Thanks for your review. Melarey team are striving for offering good products and customer service. Your voice helps! Have a good day.

Rated 2 out of 5 stars

Don't try it!

They better be glad I'm even giving a 2 I guess for the mere fact I received my order finally after almost a month! They don't look the same as online the jeans I got and they look cheap! Don't waste your time or money ladies!

7 August 2024
Unprompted review
Melarey Boutique logo

Reply from Melarey Boutique

Dear customer, so sorry for all the inconvenience caused. Melarey Agent will follow up this case for you. We will give you a solution regarding all the issues you have mentioned. Thanks for your review. Melarey team are striving for offering good products and customer service. Your voice helps! Have a good day.

Rated 1 out of 5 stars

Beware!!

I was so excited for my jeans to get here before my vacation. They haven’t arrived and it’s been weeks. My order summary has a credit card number that I don’t have. But they charged my credit card. I don’t think this website it legit. Beware.

26 July 2024
Unprompted review
Melarey Boutique logo

Reply from Melarey Boutique

Dear customer, so sorry for all the inconvenience caused. Melarey Agent will follow up this case for you. We will give you a solution regarding all the issues you have mentioned. Thanks for your review. Melarey team are striving for offering good products and customer service. Your voice helps! Have a good day.

Rated 1 out of 5 stars

Ordered a pair of Jeans on July 9th…

Ordered a pair of Jeans on July 9th still have not received them

31 July 2024
Unprompted review
Melarey Boutique logo

Reply from Melarey Boutique

Dear customer, so sorry for all the inconvenience caused. Melarey Agent will follow up this case for you. We will give you a solution regarding all the issues you have mentioned. Thanks for your review. Melarey team are striving for offering good products and customer service. Your voice helps! Have a good day.

Rated 1 out of 5 stars

Never received my order they even tried…

Never received my order they even tried saying it was delivered through the shop app. It’s been a month 1/2 and still without my order. So much for Fourth of July pants.

21 June 2024
Unprompted review
Melarey Boutique logo

Reply from Melarey Boutique

We apologize for the inconvenience you have experienced. After investigating the issue, we found that the delivery failure was due to an incorrect address provided during the order process.

We want to assure you that we did everything on our end correctly and promptly shipped your order, covering the shipping costs ourselves. Upon discovering the issue, we immediately processed a full refund for you.

Thank you for your understanding.

Rated 1 out of 5 stars

Over a month

Order was placed in July 5th. July 22nd and just received email notification that my order is ‘confirmed’ however not shipped and shipping is another 7-12 business days.
So, one pair of jeans is going to take over a month to receive. Would not recommend.

5 July 2024
Unprompted review
Melarey Boutique logo

Reply from Melarey Boutique

We sincerely apologize for the delay. We want to let you know that from July 20th to July 27th, there was a significant backlog in our warehouse operations, causing our orders to be delayed by 4-6 business days. Rest assured, our warehouse operations are now back to normal, and after a second confirmation with our shipping partner, your package will be delivered shortly.

Rated 5 out of 5 stars

Exceptional quality!

The quality of the clothes from Melarey is exceptional. The fabric is durable and feels great against the skin. I've already recommended this store to my friends.

15 July 2024
Melarey Boutique logo

Reply from Melarey Boutique

We're so glad to hear you're enjoying the quality and feel of our clothes. Thank you for spreading the word!

Rated 1 out of 5 stars

Stolen pictures from other boutiques

Stolen pictures from other boutiques. What you order is not what you get. They will try to make it right by offering you a 15% refund or a 30% gift card back to their store because supposedly the US location is shut down. Please don't buy from this store. Shut these places down. They are nothing but liars.

15 July 2024
Unprompted review
Melarey Boutique logo

Reply from Melarey Boutique

Dear customer, so sorry for all the inconvenience caused. Melarey Agent will follow up this case for you. We will give you a solution regarding all the issues you have mentioned. Thanks for your review. Melarey team are striving for offering good products and customer service. Your voice helps! Have a good day.

Rated 4 out of 5 stars

Good for tall women!

I'm 5'9" and the jeans from Melarey fit me perfectly. It's hard to find jeans that are long enough, but these are great. Very happy with my purchase.

2 July 2024
Melarey Boutique logo

Reply from Melarey Boutique

Thank you for sharing your experience! We're thrilled to hear that the jeans fit you perfectly. It's wonderful to know that you found jeans meet your expectations. Enjoy your Melarey jeans!

Rated 4 out of 5 stars

Durable and high-quality!

The clothes from Melarey are durable and of high quality. I've washed my jeans multiple times, and they still look brand new. Great value for money!

4 July 2024
Melarey Boutique logo

Reply from Melarey Boutique

We're so happy to hear that our jeans are holding up well for you! It’s wonderful to know they still look brand new after multiple washes. We take pride in offering durable, high-quality clothes, and we're delighted that you find them a great value for your money. Thank you for sharing your experience!

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