Richard at Ossington location was amazing. So caring, and his attention to detail was above average. My only feedback is that Mejuri discontinues items way too frequently. It's disappointing to have b... See more
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Company details
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Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100
Contact info
64 Ossington Ave, M6J 2Y7, Toronto, Canada
- contact@mejuri.com
- mejuri.com
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Replied to 99% of negative reviews
Typically replies within 2 weeks
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There isn't a Mejuri store in the city…
There isn't a Mejuri store in the city where I live (Dallas). So, if I'm in a city that has one I always go in and get something for myself to remember the trip. My experience in Chicago was the worst Mejuri experience I've ever had. The employees were perfectly nice they just didn't seem like they wanted to help. I wanted a ring that turned out not to be in stock in any size. They wouldn't ask if they could sell me the floor model. They wouldn't check other stores for inventory. They just said, it's sold out. I asked why it was still out for trying on and they didn't really have an answer. When I left I couldn't stop thinking about the ring so I contacted customer service. After weeks of being bounced around with no answers...and no ring...I gave up. Only one or two other times have I had to deal with customer service and it was so easy and fast. Something seems to have changed because the quality of service has gone down. I eventually bought the ring 3 sizes too big from the website and paid over $100 to have it sized down. The thing that bothers me about that is knowing that there were two rings in my size at stores and they wouldn't tell me which ones so that I could see if I knew someone in that city to pick iti up for me.
Quality is consistent bought here…
Quality is consistent bought here before. Very affordable. The customer service was exceptional . All coming back here for other jewelry
Lovely pieces
Lovely pieces, good quality, great price, fast shipping! What more can you want?
The service is in the store is always…
The service is in the store is always wonderful. However, I was exchanging a chain that broke 3 times for another which just broke after wearing it for only 3 weeks. Very disappointed in the quality of these gold chains.

Reply from Mejuri
Beautiful, well-made jewelry
I always know I can find well-made, quality jewelry pieces at Merjuri. They are lovely gifts and personal pieces. The website is informative and provides much additional information if needed. On the single occasion I needed to contact customer service, I had prompt and appropriate support and my question was answered quickly.
Great experience
Great experience! thank you for the further discount when we review and rate on the purchases!
Quick shipping and quality product
I love my necklace
I love my necklace. Very delicate but beautiful. Shipping was super fast (couldn’t believe I got it in time for Mother’s Day!).
The experience and interaction in store…
The experience and interaction in store is good.overall design of the jewelry is cool and modern. I would still be a customer if it wasn’t for the the bad quality of the clasps on your bracelets and necklaces. I have lost 3 total so I can’t waste my money anymore

Reply from Mejuri
Excellent quality and customer service
Excellent t quality and customer service
Mini Heart Pave Diamond Necklace
I was looking for a small gold heart necklace but when I saw this pave diamond one I just had to have it. It’s beautiful and delicate and the length is adjustable which is so useful for wearing with different chains and outfits. The quality is really good (as per usual with Mejuri jewellery) and I’ve received quite a few compliments. It’s my favourite necklace!
Amazing quality and elegant designs
Mejuri as a company stands behind the quality of their products in a way many jewelry companies don’t, while making me feel beautiful and luxurious through their effortlessly simple, elegant designs.”
Super nice piercer
Super nice piercer, everything healing really well and lovely jewelry selection :))
I gave Majuro a try and it exceeded my expectations!
Very good quality for the money. Beautiful design. Great customer service.
Stunning Quality & Luxurious Experience — Obsessed!
Mejuri completely exceeded my expectations! The jewelry is absolutely stunning in person — the quality is exceptional, the designs are timeless and elegant, and everything feels so luxurious. Shipping was fast, the packaging felt like a high end boutique experience, and the customer service was wonderful. I get compliments every single time I wear their pieces. Mejuri has officially become my favorite jewelry brand and I will 100% be a returning customer!
Mejuri made a lovely and beautiful…
Mejuri made a lovely and beautiful stuff . I really love it . I'm buying earing for my newly born baby girl . Its my first gift for her . I realy thankfull of all mejuri family . Mejuri made a lifes first gift of my princess . Im realy thankfull of u .. ❤️ * mejuri * ❤️... . ♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡♡ God bless
The staff is always super friendly
The staff is always super friendly, attentive and helpful. I always leave with a smile on my face and a hole in my wallet ;)
bad customer support after i've been a…
bad customer support after i've been a long time customer

Reply from Mejuri
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