Sometimes tourism transactions are with an anonymous and unresponsive website. But there are real people behind Megapass Istanbul. Should you have a problem or need explanation, the people behind Me... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
MegaPass makes exploring top destinations easy and affordable. From skip-the-line tickets to curated tours and city passes, we help you discover iconic landmarks and hidden gems across Europe and the Middle East. Whether it’s the vibrant streets of Paris, Lisbon, Istanbul, or the charm of Cappadocia, Barcelona, Prague, Vienna, Berlin, MegaPass offers seamless travel experiences for every explorer. Save time, see more, and enjoy your trip with MegaPass. Your next adventure starts here!
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Haluk was great. The best and very kind guide. Thank you Haluk

Reply from MegaPass
Used MegaPass the first time on our trip to Antalya. Really took away lots of mental load and the price for the classic pass was fair. I want to point out Batuhan who was incredibly helpful and nice.
Thank you Batuhan!

Reply from MegaPass
I would give zero stars if this was an option.
During my recent stay in Turkey, I booked an all-day tour with Megapass called "Demre, Myra, and Kekova Sunken City Tour from Antalya". On the website, the tour was advertised as being in English with a pick up time of 8am.
On the evening before the tour, I received an email confirming the pick up location and time. To my (unpleasant) surprise, the pickup time was now 5:30am and not 8am - a bit of a difference. At 5am on the day of the tour I received a phone call and a number of Whatsapp messages in Turkish (I don't speak Turkish) informing me that the pickup time was now 5:15am. The rest of the messages I didn't understand and neither Google Translate nor Google Maps were helpful. So I decided to go to the original pickup location, and eventually a minibus turned up. We picked up some more guests and eventually arrived at a petrol station, where people were put into different busses depending on which tour they had booked.
Once I was on the correct bus for my tour, it turned out that the tour guide spoke almost exclusively Russian (I don't speak Russian) and she pretty much talked non-stop for the entire duration of the all-day tour. I didn't understand anything at all and by the end of the day, I had absolutely had it. There were also three German tourists on the bus - they were under the impression that they had booked a German tour, and they very much had the same nasty surprise.
The sites we visited were nice (not that I could tell you anything about them since I understood exactly nothing), but that did not make up for the overall disastrous experience. This was the literally the tour from hell. Would not recommend at all.

Reply from MegaPass
Very informative and enjoyable tour. Our guide was excellent.
We had a great tour by Cenker Yüksel, highly entertaining during the queue and had many interesting stories about the mosque and it's past.
Amazing recap of the historical areas and the holy areas!
Excellent and intimate tour with Mehmet! Really enjoyed his insight and kindness. Thank you!
Our Prague trip went better than we ever expected, thanks to Megapass! It was very easy to find the meeting point for our trips, they were really helpful and kind. Megapass will probably be my first choice when arranging a touristic trip, with their great prices and customer service. Thank you Megapass, especially Aybuke! :)
We got a boat tour and a castle tour in Prague. Totally worth it, thanks for making our trip memorable and pleasant.
Excellent trip to the Blue Mosque, Basilica Cistern and Hagid Sophia with Michael. Very informative, a good pace and very friendly/thoughtful.

Reply from MegaPass

Reply from MegaPass
Great tour guide, very patient with our child. We had a wonderful time.

Reply from MegaPass
The explanations were comprehensive.

Reply from MegaPass
Great because of a good guide Who could explain US what we wanted

Reply from MegaPass
Scammers, they took my money and gave me nothing and refuse to refund

Reply from MegaPass
Mehmed was a Great competent guide and very helpful for other tips visiting Istanbul.

Reply from MegaPass
Thanks Cenker for the wonderful tour of the Blue Mosque and Hagia Sophia.

Reply from MegaPass
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.