While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Kept promising delivery, tracking wasnt showing, then just disappeared in the UK. Emails said resending, never got any further tracking/never mind delivery of the goods. Avoid, they are quick to apologise, but I never received the goods, or the requested refund. Will never use again, and will spread the word
Minus star if there was an option. I ordered a Raven cross stitch kit in September of 2025 and it still has not arrived. I have emailed them numerous times with no reply apart from 1 in November to say that it was in the UK. They quite happily take your money but fail to deliver and ignore your emails.
Ordered the Raven "cross stitch kit" on Sept. 28, 2025. It arrived Nov. 15, 2025. Got a swatch of fabric and a very low resolution photograph with fewer than a dozen DMC floss colors pointed out (one location per color). No graph, no floss, and the photo is so poor that it cannot be used as a stitch reference. This is NOT a kit, and definitely not worth the time or money.
I ordered a Raven Cross Stitch Kit from Meetwind. What arrived was a flimsy piece of material (not Aida for Cross Stitch), a description of embroidery stitches and some threads. There was no stitch map at all.
I requested a refund as per UK consumer law and was repeatedly met with obfuscation and denials. Avoid this company like the plague.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
