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Meetmyage Reviews 4,857

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,371 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff and customer service for being responsive, helpful, and efficient, often resolving issues quickly. Many people appreciate the promptness of the support team when they have questions or need assistance. However, some people were dissatisfied with the website itself, describing it as poorly designed, terrible, or confusing. Reviewers also expressed concerns about the authenticity of profiles and the willingness of other users to meet in person, with some questioning the site's legitimacy.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers praise the staff's knowledge, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the support team for being... See more

Response time

Customers had positive experiences with response times. Many reviewers reported immediate and swift responses... See more

Website

People report negative experiences with the website, with many expressing concerns about the authenticity of... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the service for its efficiency,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The only improvement I would say for the site is the “24 hrs” match timeline doesn’t work for most women to connect with a man… because many women do not look at their accounts until Saturday-Sunday... See more

Company replied

Rated 4 out of 5 stars

The app is very very "jiggy" ... It doesn't respond quickly and it's not that easy to be i hate.. Ie I set my profile for Victoria and melbourne.. And I keep getting most of the messages from Adelaide... See more

Company replied

Rated 4 out of 5 stars

My experience of the site was at first seemimgly positive despite being directed to an area nowhere near me. But, after a while a few conversations, I was getting answers that were word for word the... See more

Company replied

Rated 4 out of 5 stars

I wouldn’t recommend MeetMyAge as a dating site but I received very prompt support when I raised an issue. It took a little pushing for what I asked, but I appreciated the speedy responses and it was... See more

Company replied


Company details

  1. Dating Service

About Meetmyage

Written by the company

MeetMyAge is a premium local dating platform for senior people who are in search of a new relationship. Without going through hours of research, find mature women and men. The site shows you the profiles of people likely to match your personality. Make new friends, fall in love, find your soulmate. Just be yourself, and with the rest, we will help.

Contact info

Promotion box for Meetmyage

Dating for senior people

Create profile and find your soulmate

3.6

Average

TrustScore 3.5 out of 5

5K reviews

5-star
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1-star

Asks customers to review

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Rated 1 out of 5 stars

Scam, everyone just looking for chat , after they say dating & marriage

Made it perfectly clear that I was looking for a long-term physical relationship and even after making this clear to every woman who contacted me after they lure you into a conversation that makes you think they’re on the same page. They always come back and tell you in the same format, same keywords that they’re not here for anything but chat even though they’re bio says they’re looking for dating and marriage or dating and friends they all have the same story it’s all coming from a script was refunded half my money and given six months free premium use only to be rebuild full amount two days later again

12 May 2026
Unprompted review
Meetmyage logo

Reply from Meetmyage

Dear Fuse,

Thank you for your honesty in sharing this with us. We’re sorry you’re not satisfied with the experience of using our platform. Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real.

However, if you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions. Follow the link to learn how to do that - https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-

Please reach out to our Customer Support Team by emailing support@meetmyage.com if you have any questions or need further clarification.
We pay attention to your wishes and constantly try to improve the site for you!

Please, if you have any questions about payments - please do not hesitate to contact support for help!

Thank you for being with us!

Rated 5 out of 5 stars

My experience is there are a lot of…woman who don't know what they are looking for

My experience is there are a lot of woman not being honest even though I always state what I am looking for would be very helpful if most of the photos would atleast include one that shows the whole person not just head shots

12 May 2026
Meetmyage logo

Reply from Meetmyage

Dear Kevin!

We appreciate your feedback and time. We're sorry to hear that some members' profiles haven't aligned with your expectations regarding honest photos. We'll consider how to encourage more comprehensive profiles to improve the experience.

Rated 5 out of 5 stars

I've started chatting to new people as…

I've started chatting to new people as ive been very depressed lately since my hubby left me
I'm a bit annoyed though as you took a payment of £24.99 which i requested but then you took out a sum of £26.90 which i wasn't aware of i hope you will consider reimbursing me please

12 May 2026
Unprompted review
Meetmyage logo

Reply from Meetmyage

Dear Customer!

We're sorry to hear about the difficulties you're experiencing and the unexpected charge. We appreciate you bringing this to our attention.

You may review our refund rules in the section "Membership Policy".

If you believe that you're eligible for a refund, please don't hesitate to contact our customer service, and we will be glad to review your request.

In case of questions, contact our Customer Support Team via email support@meetmyage.com or by phone: +1 (937) 745-2716 (USA) or +4 (420) 453-84186 (GB).

Rated 1 out of 5 stars

What a scam!

What a scam!! 100% lyour ever chatting to Ai machines of women employed by the dating directory to just keep you chatting who have no intentions of meeting you! All the girls use the same phrases when it comes to talking about going on a dates!!!
What a scam!!!!

11 May 2026
Unprompted review
Meetmyage logo

Reply from Meetmyage

Dear Lee!

Thank you for your feedback.

We’re sorry to hear that you feel this way about your experience. We want to clarify that MeetMyAge does not use AI bots or employees to communicate with users on the platform.

We understand that similar communication styles or conversations that do not lead to meetings can feel frustrating and raise concerns. Your feedback is important to us, and we will share it with our team for further review and improvement of the user experience.

Best regards,
MeetMyAge Support Team

Rated 5 out of 5 stars

Support team responded quickly and…

Support team responded quickly and granted the request to delete my account

12 May 2026
Meetmyage logo

Reply from Meetmyage

Dear John,

Thank you for your feedback!

We’re glad to hear that our support team responded quickly and was able to assist with your account deletion request smoothly. Providing prompt and respectful customer service is very important to us.

We appreciate you taking the time to share your experience and wish you all the best.

Rated 5 out of 5 stars

Very professional in their application

Very professional in their application

12 May 2026
Meetmyage logo

Reply from Meetmyage

Dear John,

We’re pleased to hear that you found the application professional.

Providing a smooth, reliable, and well-organized experience is important to us, and it’s great to know this made a positive impression.

Thank you for taking the time to share your feedback

Rated 5 out of 5 stars

Legitimate and trusted company

Response was actually overwhelming in terms of numbers. Only issue was the large number of younger ladies who contacted me. I also very much appreciate the response and attitude when I asked to discontinue my membership. Thank you!

10 May 2026
Meetmyage logo

Reply from Meetmyage

Dear Fred!


We're happy to hear that you found the response overwhelming in numbers. We appreciate your feedback regarding the demographics of contacts and are grateful for your kind words about our membership discontinuation process. Thank you!

Rated 5 out of 5 stars

Customer service was awesome

Customer service was awesome. Totally helped. I’m just in the wrong spot.

11 May 2026
Meetmyage logo

Reply from Meetmyage

Dear Customer!

We're happy to hear that our customer service was helpful to you. We appreciate your positive feedback and hope you find what you are looking for!

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Don't even think about signing up it's…

Don't even think about signing up it's 100% a scam site.
Upon putting my average looking face on there I was contacted by dozens of supposedly local females.
All the conversations felt like an interogation/interview.
Some felt normal but clearly being spoken to by actors. They all use the same sign off fraises at the end of conversations - hello BOTs
Lifted and check 20 odd profile pics on an ai deep dive, non of them existed.
Absolute nonsense set up to give you the impression you are dealing with real people. They then asked me to remove my review for a refund, they have since cancelled the refund -

7 May 2026
Unprompted review
Meetmyage logo

Reply from Meetmyage

Dear Matthew,

We’re sorry to hear that your experience on our platform did not meet your expectations.

We would like to clarify that communication on our platform is conducted by real users themselves. We do not use AI partners or third parties to communicate on behalf of members. In addition, our Moderation and Trust & Safety teams continuously monitor the platform and investigate suspicious activity reports to help maintain a safe environment for users.

We take customer feedback seriously and always aim to resolve concerns fairly and transparently.

If you encountered profiles or behaviour that seemed suspicious, we strongly encourage reporting them directly to our team so they can be thoroughly reviewed.

Kind regards,
MeetMyAge Customer Support Team

Rated 5 out of 5 stars

The support team excellent could not…

The support team excellent could not fault them

11 May 2026
Meetmyage logo

Reply from Meetmyage

Dear Customer,
It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a message away!

Rated 4 out of 5 stars

Great support experience but emailing…

Great support experience but emailing to cancel is inconvenient. Should be an option on the site.

10 May 2026
Meetmyage logo

Reply from Meetmyage

Dear Dr. Iddel,

Thank you for taking the time to share your feedback with us. We’re very pleased to hear that you had a great experience with our Support Team and found the assistance helpful.

At the same time, we appreciate your comments regarding the cancellation process. We understand that having a direct cancellation option available on the site could feel more convenient and user-friendly.

Feedback like yours is valuable to us, as it helps highlight areas where the overall user experience may be improved. We will ensure your suggestion is shared with the appropriate team for consideration.

Thank you again for your honest and constructive feedback.

Customer Support Team
MeetmyAge

Rated 5 out of 5 stars

The team was very responsive and…

The team was very responsive and followed up on any queries I had

11 May 2026
Meetmyage logo

Reply from Meetmyage

Dear Shelby,

Thank you for taking the time to share your positive feedback with us. We’re delighted to hear that our team was responsive and followed up on all of your queries.

Providing attentive, timely, and reliable support is something we truly value, so it’s rewarding to know your experience reflected that.

We sincerely appreciate your kind words and your support.

Customer Support Team
MeetmyAge

Rated 4 out of 5 stars

The app is very very "jiggy" ..

The app is very very "jiggy" ... It doesn't respond quickly and it's not that easy to be i hate.. Ie I set my profile for Victoria and melbourne.. And I keep getting most of the messages from Adelaide men. The hats not helpful. I don't want to have an interstate romance. I want it to be local. I've checked so many times and i have no idea how to get rid of Adelaide. when I search it is melbourne men. 🤷‍♀️

10 May 2026
Meetmyage logo

Reply from Meetmyage

Dear Jackie Nielsen,

Thank you for taking the time to share your feedback with us. We’re sorry to hear that you experienced difficulties with the app performance and location preferences.

We completely understand how frustrating it can be when matches or messages appear from areas outside of your preferred location, especially when you are specifically looking for local connections within Victoria and Melbourne.

Please note that profile suggestions and incoming messages can sometimes be influenced by broader search activity, account settings, or user preferences beyond your selected filters. However, we appreciate your comments regarding the relevance of match locations and the ease of managing those settings.

We’re also sorry to hear that the app did not feel as responsive or user-friendly as expected. Feedback like yours is very valuable, as it helps us identify areas where improvements to navigation, filtering, and overall performance may be needed.


Customer Support Team
MeetmyAge

Rated 5 out of 5 stars

Support team was very good and gave me…

Support team was very good and gave me another chance

10 May 2026
Meetmyage logo

Reply from Meetmyage

Dear Customer,

Thank you for taking the time to share your positive feedback with us. We’re delighted to hear that our Support Team was able to assist you and provide you with another chance.

Delivering understanding, professional, and supportive assistance is something we truly value, so it’s rewarding to know your experience reflected that.


Customer Support Team
MeetmyAge

Rated 5 out of 5 stars

Staff understanding of people's experience of their site , very responsive to people's concerns

I understand is only men that pay to access the site, and women get a free pass. Maybe its time to change that policy, if they are paying to come on the site, they will not want to sit on the site for ever, saying that is where they feel safe, and their well-being, due to past fears or some trauma in their past lives. The purpose of the site is to forge friendship and connection and explore if that is worth giving it your time and effort to take it off line and meet in the physical space. But all the women wants to do is just sit on the site and say conversations is what helps them connect, and they prefer to do it behind the screen than explore it outside off the screen. They are killing your business with those kind of attitudes

10 May 2026
Meetmyage logo

Reply from Meetmyage

Dear Mr F Davies,
Thank you for your thoughtful feedback and for sharing your experience with us. We truly appreciate your kind words about our support team and responsiveness.

We understand your perspective regarding how different users approach communication and connections on the platform. People move at different comfort levels, and for many, building trust through conversation first is an important step before meeting offline.

Your feedback is valuable to us, and we’ll make sure to share it with our team as we continue improving the experience for all members. We’re very grateful for your support!

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Canceling my account was super easy and…

Canceling my account was super easy and fast.

9 May 2026
Meetmyage logo

Reply from Meetmyage

Dear Customer,

Thank you for your feedback! We’re glad to hear that the account cancellation process was quick and easy for you.

We truly appreciate your support and wish you all the best moving forward.

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