Really disappointed that my silvi laundry strips arrived in a plastic bag. My whole approach and intention on buying this item was the fact that has zero plastics and waste. By mailing it in soft plas... See more
Company replied
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See what reviewers are saying
I have really struggled with hormonal acne and since realising that my normal pillowcase was harbouring so much bacteria I thought I’d give Argie a go. I’ve noticed that my face does not get as many b... See more
Company replied
I have a pair of Silvi branded charcoal pillowcases that I love, beautiful material, really well made. High quality. They have lasted and washed well. I ordered a pair of silver Argie branded pillow c... See more
Company replied
Not worth the money. - Took a while to arrive in Canada. - Competitors have better prices for even higher quality silk. - The zipper is fragile and about ready to come off. - The comforter cov... See more
Company replied
Company details
Written by the company
Transform your skin, hair and sleep with The Skin Sidekick. Made with silver, our satin and silk pillowcases are designed bacterial-free for healthier skin. Our pillowcases can have 1000x more bacteria than your toilet seat, shown to clog pores and trigger breakouts. Like an invisible forcefield, Argie's silver stops 99.7% of the nasties before they affect your skin.
Contact info
Australia
- hi@meetargie.com
- meetargie.com
3.0
Average
291 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The package never arrived and customer…
The package never arrived and customer service suggested I wait for them to find it when it had been sitting in NJ for over 3 weeks.
1 December 2022
Reply from Argie
Hi Julie, we really apologise for the delay. We can offer a refund if you would like, please let us know!
My package hasn’t been delivered in 3…
My package hasn’t been delivered in 3 weeks the shipping details have not been updated and there hasn’t been any resolution to the issue yet.
12 December 2022
Reply from Argie
Hi Stacia, apologies the for the delay on your parcel. We're working to resolve it as soon as we can, if you would prefer to get a refund please let us know and we can do this!
In love with these pillow cases!
In love with these pillow cases!! They're so soft and my skin and hair have never been better. I even converted my husband and he's obsessed!
1 December 2022
Reply from Argie
We're happy to hear that you and your husband love Silvi!
Missing item
I’m still waiting for my pillowcases to arrive. Several inquiries with customer service support have not resolved the issue.
12 December 2022
Reply from Argie
Hi Kathy, we're so sorry that this is your experience. Unfortunately, the delays are beyond our control however we're working hard to resolve this. If you haven't already, we can organise a refund for you. Please let us know!
Great quality product and top notch…
Great quality product and top notch customer service. Would not hesitate to buy again.
11 December 2022
Reply from Argie
Thanks for the love Jac!
I’ve purchased a Silvi pillow case for…
I’ve purchased a Silvi pillow case for my daughter and myself several months ago and have had some amazing results, I’ve purchased another two for my eldest daughters for Xmas .. I hope they love them as much as I do
11 January 2022
Reply from Argie
We hope they love them too, thanks for the support Renee!
Love these pillowcases
Love these pillowcases. So soft and comfortable. Overall super happy, and just such a plus they are killing bacteria on them at the same time too. I haven't had it long enough yet to see specific skin results, but just super happy with the feel.
10 December 2022
Reply from Argie
Thank you for the love Rachael!
My skin improved in less than a week!
Gorgeous! I recently purchased the beautiful rust coloured silk pillow cases. They took a couple of nights to get used too from my previous fabric, but im in love! My skin has dramatically improved in less than a week. NO breakouts now, and my period oral dermatitis is almost cleared! In combo with my skincare, its the perfect team! Obsessed with the colour too, and the zip is a great idea. love!
30 November 2022
Reply from Argie
Thank you for sharing Emilie! :)
Beautiful sheets
Beautiful sheets, my son sweats and has acne occasionally and he loves the sheets and the pillow cases
9 December 2022
Reply from Argie
We're happy to hear that he loves them, thanks Elizabeth :)
Ordered weeks ago and yet to still…
Ordered weeks ago and yet to still receive my order
30 November 2022
Reply from Argie
Hi Shona, we're so sorry to hear that this is your experience. Please email us at hi@mysilvi.com and we can organise a refund if you haven't yet.
My rating is complicated
My rating is complicated. I absolutely love the products. I truly can tell a difference in my skin and hair since using Silvi products. But. Shipping seems to be a consistent issue. My first order back in 2020 got lost. But shipping in 2020 was pretty awful in general, and Silvi did send a replacement, so I was willing to try again. I ordered myself a new pillowcase several weeks ago and it arrived without much of a delay. So, I felt confident in purchasing a sheet set and a pillowcase as gifts for family. Unfortunately, I’m experiencing the exact same shipping issue as I did the first time. One order hasn’t moved in 15 days, the other in 11. I emailed customer service, and while the reply was professional, courteous, and reasonably prompt, it consisted of tracking numbers (that I already had and referenced in my email) and some assurances that it would get to me soon. It still hasn’t budged. My issue is that you simply can’t plan to give gifts from this company. The shipping speed is so erratic. Thankfully, I did order early and both may get here before the holidays, but I feel like others need to know about this all-over-the-place shipping timeframe. If you’re just ordering for yourself or as a gift that doesn’t need to arrive quickly, then I 100% recommend the products. But if you’re in a position where the speed of arrival matters, this may not be your best option. I do understand that Silvi can’t change the speed at which a product moves once it’s out of their warehouse; they can, however, control who their shipping partner is. And OSM Worldwide isn’t doing them any favors.
9 December 2022
Reply from Argie
Hi Andrea, thank you for the honest review. We really appreciate it! We're happy to hear that you love our products and are so sorry to hear about the shipping delays, we are trying our best to resolve this in order to get our parcels out in a timely matter.
Colour of pillow cases and sheets were mismatched
Colour of pillow cases and sheets were different. Had acne breakouts during first two weeks of use.
1 December 2022
Reply from Argie
Hi Lindsay, thanks for your review! Sorry to hear that this happened to you, we understand that each person will have a different experience. We do offer our 100 night return guarantee, so let us know if you'd like to return them and we can do this for you 😌
Terrible Shipping
I placed on order 11/23/22 today is 12/08/22, and I have still yet to receive any tracking information. I emailed the email listed on the website, and they were not able to assist with any updated tracking information.
23 November 2022
Reply from Argie
Hi Taylor, thanks for letting us know. We know that it's frustrating, but unfortunately it's beyond our control due to shipping delays during the Black Friday period. This is your USPS tracking number - 420207829261290278832900044978. We have checked your order and can see that it's been picked up and is currently on it's way to USPS.
It didn't take long to arrive and once…
It didn't take long to arrive and once they did we were very excited to get in bed with them! Boy are these comfortable sheets to lay in and LOVE the silk pillow cases.
I am a hot sleeper, and these really help with that by keeping me cooler at night.
I recommend these sheets to anyone.
6 December 2022
Reply from Argie
Thanks for sharing David!
Love these products
Love these products! They feel amazing and definitely help with my skin. I ordered some for my pre teen son as well.
7 December 2022
Reply from Argie
We hope your son loves them as well, thanks for sharing Shannon!
Amazing products
Amazing products! A mistake was made and Silvi went above and beyond to rectify. Thank you for the fabulous customer service.
7 December 2022
Reply from Argie
Thanks for your review Tammy :)
Satisfied Customer
I found this one to be most cost effective and it works well. I do not have bed head hair anymore and my skin feels better. I received the product in good time. I am very happy with my purchase.
7 December 2022
Reply from Argie
We love this review, thanks Wendy!
It's been almost 3 weeks since I've…
It's been almost 3 weeks since I've ordered and i have not received anything. This company is a scam
7 December 2022
Reply from Argie
Hi Matt, we're sorry that this is your experience. Unfortunately it's beyond our control due to shipping delays during the Black Friday period.
We have checked the status of your order and it has been picked up and is on the way USPS.
Silvi Silk pillowcases
I only received these pillow cases yesterday but so far they’re great, so much cooler than normal pillow cases which is so good in the hotter months. And they’re so soft! Yet to see how it helps with acne though
6 December 2022
Reply from Argie
Thank you for the love Jesse!
I still don’t have my product
21 November 2022
Reply from Argie
Hi Meredith, apologies for the delay with your order. Unfortunately it's beyond our control due to shipping delays during the Black Friday period.
We have checked your order and can see that it has been picked up and is on it's way to USPS.
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