Meet and Greet Reservations - BIG NO!
Meet and Greet Reservations – Bristol Airport
Well - nightmare, I dropped off my car 4th April all good, the girl takes my car confirms when I am back, 12.30am 12th April, all seems fine. On my return, 12.30am landing, picked up my case, Called 33 times - and emailed and called Meet and Greet Reservations, no one picked up - went to voicemail, finally had a reply - man says we work 4am - Midnight, I said no - I have a booking - finally says he will get my car, however, I have to pay him £25 for out of hours! - He doesn't bring it to the drop off place, where I am, I messaged him to say where are you, he says check WhatsApp, think his name was Olly, he leaves it in Short Stay Car Park - sends a photo of it - saying, the KEY is on the WHEEL! Took me a further 30 mins to find it! Then I had to pay a further £15 to get it OUT of the short stay!
I was a female travelling alone, I finally got in my car just after 3am! The hotel next to the car park helped me search. This is shocking and avoid this Co!
I have requested a full refund including my out of pocket extra cost + compensation! They say they are contacting the co they use to see what he says, I have sent all the messages and photos of my car abandoned in the Short Stay Car Park!
12 April 2025
Unprompted review