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Meermin Shoes Reviews 1,554

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 992 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent craftsmanship and materials. Many people found the shoes to be comfortable and well-fitting, often exceeding expectations for dress shoes. The staff is frequently commended for their knowledge and helpfulness, providing excellent guidance and service. Delivery is also often described as fast and hassle-free. However, some customers reported receiving defective products, such as shoes with scratches, imperfections, or significant differences in length between pairs. A few people also expressed disappointment with the perceived quality of the leather, feeling it looked and felt cheap, or that it did not match the expectations set by the website. There were also occasional mentions of issues with delivery tracking or incorrect product specifications.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and craftsmanship of... See more

Quality

People report positive experiences with quality, often praising the craftsmanship, materials, and overall... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and timely... See more

Service

Consumers find service to be positive. Many reviewers praise the helpfulness and quickness of the sales staff... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shoes had some small scratches on the bottoms and a few imperfections in the leather. The box top was torn in two quarters and they were taped back together. I wondered if I actually received someone... See more

Rated 5 out of 5 stars

Meermin customer service is prompt, professional, and very helpful. I was stuck between which size I should choose and upon contacting their customer service on their email, I received very accurate a... See more

Rated 5 out of 5 stars

Fantastic quality out of the box. Great looking shoe. Making belts that match color and material is also a fantastic addition. Gone are the days of trying to find belts that are similar color to your... See more

Rated 5 out of 5 stars

I saw these suede loafers recommended on an IG video. I was looking for a shoe like this and I took a leap! Though skeptical, I followed their sizing recommendations. I ALWAYS wear an 11. Anyway, they... See more


Company details

  1. Shoe Store
  2. Shoe Factory

About Meermin Shoes

Written by the company

At Meermin, we are dedicated to crafting properly made, timeless footwear that delivers exceptional value. Specializing in Goodyear-welted shoes, we focus on combining traditional craftsmanship with modern distribution. Every pair is carefully crafted using premium full-grain leathers sourced from some of the world’s finest tanneries.

Our philosophy is simple: deliver radical value by focusing on quality and eliminating unnecessary markups. Through our direct-to-consumer model, we are able to offer meticulously crafted footwear at a fraction of the cost typically associated with products of this category. We believe that well-made shoes should be an attainable investment.

We are proud to have retail stores in New York, Paris, and Madrid, allowing customers to experience our footwear & service firsthand.

We take pride in upholding the principles of craftsmanship quality, service and value.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 42% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

The Chelsea boots are beautiful

The Chelsea boots are beautiful. I would have given 5 stars, but along the welt you can see what appears to be glue also - that’s the quality you get from China.

23 April 2026
Rated 5 out of 5 stars

Excellent Customer Service

Meermin customer service is prompt, professional, and very helpful. I was stuck between which size I should choose and upon contacting their customer service on their email, I received very accurate and helpful responses which helped me choose the right size based on 3 foot measurements. All of this was done online between two different parts of the world and without the hassle to visit a shop (which did not exist anyway in my country). Thank you Meermin and I await to test the quality of the shoes (11.5 Black Calf - G) once it arrives!

27 April 2026
Rated 4 out of 5 stars

The shoes are fantastic, shoe trees too big

The shoes are fantastic, but unfortunately the shoe trees don’t really fit inside, even though they are supposed to be for this shoe size. Shipping went smoothly and the delivery arrived quickly. However, the shoe trees are quite frustrating…

21 April 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, with a knack for explaining things and finding options and alternatives. The girl who helped me had blonde, slightly wavy hair and light-coloured eyes. Thank you.

21 April 2026
Rated 2 out of 5 stars

Disappointing.

I ordered 102635 - BLACK FREUDENBERG shoes which are advertised to have JR soles. The shoes the were sent to me do not have JR soles. Clearly JR soles are a premium sole and I was disappointed that this switch was made. If JR soles are no longer available it should have been removed from the product description and specs on the website.

25 April 2026
Rated 5 out of 5 stars

Great quality: both shoes and staff

The support staff is very responsive and friendly, they go above and beyond to help. Every question I had was answered, and every concern addressed. I never had full leather dress shoes before, and the support staff at Meermin made the process very easy.

The shoes are great quality for the price. The break in period is a little rough, but that's expected for real, full leather shoes. I have two pairs now, and I plan to get more.

23 April 2026
Rated 1 out of 5 stars

I feel the site should have been honest…

I feel the site should have been honest about the women's shoes being an actual man shoe in a smaller size. Very misleading

23 April 2026
Meermin Shoes logo

Reply from Meermin Shoes

Hello Taunesha, thank you for sharing your feedback.

Not sure where the size misunderstanding originated, but the loafer purchased in size 10.5UK is part of our men’s collection and has never been part of our women’s range.

Our customer service team is always happy to help with sizing guidance and product selection before purchase, and we would have gladly assisted in finding the most suitable option.

Thank you for your support & please feel free to reach out to us if we can support you further. Thank you.

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