Shoes had some small scratches on the bottoms and a few imperfections in the leather. The box top was torn in two quarters and they were taped back together. I wondered if I actually received someone... See more

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About Meermin Shoes
Written by the company
At Meermin, we are dedicated to crafting properly made, timeless footwear that delivers exceptional value. Specializing in Goodyear-welted shoes, we focus on combining traditional craftsmanship with modern distribution. Every pair is carefully crafted using premium full-grain leathers sourced from some of the world’s finest tanneries.
Our philosophy is simple: deliver radical value by focusing on quality and eliminating unnecessary markups. Through our direct-to-consumer model, we are able to offer meticulously crafted footwear at a fraction of the cost typically associated with products of this category. We believe that well-made shoes should be an attainable investment.
We are proud to have retail stores in New York, Paris, and Madrid, allowing customers to experience our footwear & service firsthand.
We take pride in upholding the principles of craftsmanship quality, service and value.
Contact info
United States
- meermin.com
Replied to 42% of negative reviews
Typically replies within 1 week
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Great customer service and beautiful
Great customer service and beautiful, well-made shoes at reasonable prices.
The Chelsea boots are beautiful
The Chelsea boots are beautiful. I would have given 5 stars, but along the welt you can see what appears to be glue also - that’s the quality you get from China.
The shoes are exactly what I was…
The shoes are exactly what I was looking for. They are great-looking, comfortable and well made. Excellent customer service and fast shipping.
Excellent Customer Service
Meermin customer service is prompt, professional, and very helpful. I was stuck between which size I should choose and upon contacting their customer service on their email, I received very accurate and helpful responses which helped me choose the right size based on 3 foot measurements. All of this was done online between two different parts of the world and without the hassle to visit a shop (which did not exist anyway in my country). Thank you Meermin and I await to test the quality of the shoes (11.5 Black Calf - G) once it arrives!
The shoes are fantastic, shoe trees too big
The shoes are fantastic, but unfortunately the shoe trees don’t really fit inside, even though they are supposed to be for this shoe size. Shipping went smoothly and the delivery arrived quickly. However, the shoe trees are quite frustrating…
Excellent service
Excellent service, with a knack for explaining things and finding options and alternatives. The girl who helped me had blonde, slightly wavy hair and light-coloured eyes. Thank you.
Just bought but seem to be very good…
Just bought but seem to be very good quality and look great. I went half a size down and they fit perfectly
Great loafers
Disappointing.
I ordered 102635 - BLACK FREUDENBERG shoes which are advertised to have JR soles. The shoes the were sent to me do not have JR soles. Clearly JR soles are a premium sole and I was disappointed that this switch was made. If JR soles are no longer available it should have been removed from the product description and specs on the website.
Knowledgeable staff and (exceedingly!!)…
Knowledgeable staff and (exceedingly!!) comfortable shoes that look great and genuinely feel great. A very positive experience; i look forward to being able to purchase more.
Shoe quality is high and product…
Shoe quality is high and product received matches the picture.
Ease of ordering and speed of delivery…
Ease of ordering and speed of delivery were great.
Found a pair of shoes which fit…
Found a pair of shoes which fit reasonably well for my wide feet!
Great quality: both shoes and staff
The support staff is very responsive and friendly, they go above and beyond to help. Every question I had was answered, and every concern addressed. I never had full leather dress shoes before, and the support staff at Meermin made the process very easy.
The shoes are great quality for the price. The break in period is a little rough, but that's expected for real, full leather shoes. I have two pairs now, and I plan to get more.
Lovely products, not great service at their Madrid store on Salamanca.
Lovely products. However the saleswomen at the shop could at least offer a smile. I was the only one in the shop and she couldn’t be bothered to smile and stayed behind the countered.
When asked to try on pair of shoes, only offered one. Understand if she was busy. Not great service.
On the other hand the products are great.
Beautiful and classy loafers
Beautiful and classy loafers. Comfortable right out of the box. Quality made. No doubt.
I feel the site should have been honest…
I feel the site should have been honest about the women's shoes being an actual man shoe in a smaller size. Very misleading

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