Meepo Electric Skateboards Reviews 368

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were somewhat happy with their experience overall. Many customers are highly satisfied with the quality of the products, finding them well-developed, fun, and offering great sensations and stability. Reviewers also frequently praise the customer service, describing it as phenomenal, kind, responsive, and quick to resolve issues, even sending replacement parts free of charge. Many people appreciate that the company stands by its products and provides continuous support, making them repeat customers. However, some people were dissatisfied with product durability, experiencing issues like snapped trucks or battery failures within months of purchase. A few other people also felt that customer service was problematic, reporting ignored concerns, delayed replacement parts, and a lack of responsiveness, leading to defective products and unrideable boards.

What people talk about most

Product

People report ambiguous experiences with the product, with some reviewers praising the quality and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the exceptional support... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the outstanding quality from... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers having positive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I got the Meepo Go and it's fantastic, the sensations, the stability, comfort... all perfect, after 5 months the battery died :( BUT, the Meepo Team helped me and they will send me a new battery so I... See more

Rated 4 out of 5 stars

My only complaint is that my rear truck snapped after about nine months of use, which I have learned is a common problem with their older models. If you get a newer model this shouldn't be an issue, a... See more

Rated 4 out of 5 stars

Awesome boards. Been riding them for years my ESC wasn't working on my new v3s it took a little bit of time but customer service got me a replacement Part and I'm very thankful for that

Rated 5 out of 5 stars

Amazing board, well developed and great services. I was well impressed with this. Considering I used it in the rain plenty and never gave problems for a while, and even when it did, I just ordered a n... See more


Company details

  1. Adventure Sports

Written by the company

The mission of Meepo Board is to make eskating accessible for everyone and to introduce electric skateboards as an eco-friendly and mobile form of transportation. At Meepo, we want to create an amazing riding experience and are determined to build great electric skateboards that are accessible for everyone. We are driven by passion and the love of eskateboarding, retaining our startup mentality even as we’re growing bigger. All Meepo boards are carefully handmade, with the desire to provide its future owners with a high-quality product that lasts for a long time. We are proud to be one of the leading international eskate brands with a community of 120K riders in over 70 countries.


Contact info

3.7

Average

TrustScore 3.5 out of 5

368 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Bought a Voyager about 5 months ago but…

Bought a Voyager about 5 months ago but unfortunately my ESC stopped working. But after 4 mail spread apart 2 days (I must add that I'm in very different time zones compared to China) they recognised the problem and send me a new one :)

Very happy about the whole support process and definitely feels like there putting in a lot more work to respond quickly than a couple years ago

13 February 2023
Unprompted review
Rated 4 out of 5 stars

Customer service from Meepo Boards is…

Customer service from Meepo Boards is amazing. Theyre always there and always doing their best to help. They have great availability and arent trying to squeeze you for every penney. My only conplaint is sometimes they suggest the same thing twice, but its not too much of an issue when the response time is as fast as theirs.

13 February 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

The customer service agent, Bonnie was very helpful. Although there was a problem, it was handled professionally and to my satisfaction.

I would recommend Meepo!

13 February 2023
Unprompted review
Rated 5 out of 5 stars

First-class Customer Service

Have received the product with packaging and shipping related issues. Although the product I received may have slipped through their quality control, they provided great responses on a timely manner and seeking to resolve the issue were truly a first-class customer service. The customer representative's effort to escalating the issue to the Upper Management shows that they are sincere of preventing the issue to reoccur in the future. We love their products and we'll keep buying more :)

13 January 2023
Unprompted review
Rated 5 out of 5 stars

Great and easy support with Meepo Hurricane

Had a broken part inside my board and when asking for a replacement after providing a reference picture, I was given quick and useful help that painlessly resulted in me getting a replacement getting shipped to me. For great boards and great support as well, I recommend Meepo.

9 February 2023
Unprompted review
Rated 3 out of 5 stars

overall the v4 shuffle is a-ok board.

my meepo is super good but it has had charging problems. they sent me a new charger after that I bought the supercharger for my meepo v4 shuffle. it worked for a week then it stoped I took my battery case off and my battery was completely burnt. meepo is sending me a new one. overall the v4 shuffle is a-ok board.

10 February 2023
Unprompted review
Rated 5 out of 5 stars

Meepo

Quick response, I've always had a good experience with meepo customer support in the past.

9 February 2023
Unprompted review
Rated 5 out of 5 stars

Awesome Meepo

I picked up the Meepo Hurricane early Dec22. l'm 91kg and it's got loads of power for me, easily out pacing my son on his Onsra BC2. 7" wheels also a big plus for Australian roads. Also I don't have the puncture issue smaller tyres seem to have. Solid board, loads to love about, awesome value for what you get. I had a minor warranty issue and the guys at Meepo couldn't have fix the problem faster. Have done over 900km in 8 weeks, planning on many more. Couldn't be happier with the board.

8 February 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

I've had my Meepo V3 for a little over 2 years now and I loooove this thing! Power button finally shook loose and stopped working on me, but the reps at Meepo were able to get me off in the right direction with what part I needed to replace. Will definitely do what it takes to keep my board working for as long as I can!

6 February 2023
Unprompted review
Rated 5 out of 5 stars

After using the Meepo V4S 4 months in…

After using the Meepo V4S 4 months in really bad conditions (raining) It has endured quite well but ultimately the battery went dead. Luckily the customer service was really fast to answer me back and helped me into getting a new battery really fast!

5 February 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Great customer service!! Had a bad chip which was replaced under warranty. Very easy to talk to and responds within a day. Helped me diagnose on where the problem was stemming and sent me appropriate replacement parts.

3 February 2023
Unprompted review
Rated 5 out of 5 stars

My daily commute

I loved the product even for a beginner, it is my everyday commute for my errands and it can be a depend on daily driver board.
Customer service is responsive and address my questions in same day

2 February 2023
Unprompted review

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