Meelie Mobile Reviews 

5,206
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 432 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the quick, easy, and efficient service, noting a smooth and hassle-free process. Many appreciate the professional communication and updates received, often mentioning receiving the best or highest price for their items. Payments are processed very quickly, typically on the same or next day, contributing to a highly positive user experience. However, some customers also noted dissatisfaction with price reductions after inspection. Several people reported that initial quotes were significantly lowered due to minor or disputed cosmetic damage, such as scratches or small marks on frames or screens, which they felt were not present or were exaggerated. This led some to decline the revised offer and request their items back, expressing frustration with the perceived discrepancy in condition assessment.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Payment

People report positive experiences with payment, highlighting its speed and efficiency. Customers frequently... See more

Price

Users describe ambiguous interactions with price, with many reporting that initial high quotes are often... See more

Product

Customers consistently note ambiguous experiences with product, particularly regarding phone condition... See more

User experience

Clients share positive opinions on user experience, consistently describing the process as quick, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and easy process, and offered the best price on the market for my iphone 17 pro max. Had no issue with sending via Special Delivery and was kept updated by text and email all the way through. No... See more

Company replied

Rated 5 out of 5 stars

Quick and easy process. I don’t have a printer and so they sent me labels and a large bag into which I put my old phone. They had more condition categories into which I could describe my phone than... See more

Company replied

Rated 5 out of 5 stars

Very happy to recommend Meelie. Due to my useless local Royal Mail, the pack arrived late and by the time I was able to send it, the ten day period had lapsed. Notwithstanding, they honoured the off... See more

Company replied

Rated 5 out of 5 stars

Having decided to extract myself from the Apple ecosystem I looked around to see how much my phone was worth. Meelie mobile came out on top. The whole system of initial communication was flawless. The... See more

Company replied


Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Cell Phone Store
  3. Mobile Phone Repair Shop
  4. Phone Repair Service

Written by the company

Meelie Mobile is a smartphone recycling specialist, offering great trade in prices for Apple and Samsung devices. We have partnered with a certified Samsung repair partner to ensure that we can offer the best deals, even if you want to sell us a faulty device. The Meelie Mobile website has been specifically designed to offer an easy to use, efficient customer experience. Free, tracked postage is available for all devices, so you can keep track on the whereabouts of your phone. At Meelie Mobile we believe in total transparency so provide lots of detail on our website and email updates to make sure the price we offer is the price you receive; we don’t believe in surprising you with any hidden charges or additional fees. Meelie Mobile offers various secure payment methods, including PayPal, bank transfer or cheque. If you sell your device to us, we promise that you will receive your payment within 1 day of us receiving the device. On most occasions, payment is made the same day. Our friendly customer support team are available to answer any questions you have about the buying or selling process. You can either contact us directly or via social media and we will respond as soon as possible (usually within 24 hours).

Sell your phone for cash.

Written by the company

Top prices paid!
We buy old tech for cash, turn your unwanted smartphones, tablets and more into cash. We'll pay cash directly into your bank account, in most cases on the same day we receive your device.

Free Same Day Shipping

Next day delivery on all orders received before 1pm*

*Applies to all orders placed Monday to Friday before 1pm

Contact info

Get the latest phones for less!

Big savings on new & refurbished smartphones, tablets and more

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(5,206)

422 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing. Fast response. Quick service and best on price.

29 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Jemma Chapple,

Thank you for your fantastic review! We're so pleased you were happy with our fast service and great prices. We really appreciate your support!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Very quick easy transaction from…

Very quick easy transaction from sending out label to receiving the money

26 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Sandra Baxter,

Thank you for your fantastic 5-star review! We're so pleased to hear the process was quick and easy from start to finish. We really appreciate your support.

Many Thanks,
Hannah

Rated 5 out of 5 stars

Paid exactly what was promised.

Paid exactly what was promised and quickly - which cant be said of many other mobile recycling companies i have dealt with. 5 stars.

22 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Paul,

Thank you for your fantastic review! We're delighted to hear you received exactly what was promised with a quick payment. Your support means a lot to us, and we hope to help you again in the future!

Many Thanks,
Hannah

Rated 5 out of 5 stars

very professional

very professional, trustworthy, quick service and am happy to use the service. Thank you

25 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear QI,

Thank you for your kind review! We're delighted you found our service professional, trustworthy and quick. We really appreciate your support and look forward to helping you again!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Very happy to recommend Meelie

Very happy to recommend Meelie. Due to my useless local Royal Mail, the pack arrived late and by the time I was able to send it, the ten day period had lapsed. Notwithstanding, they honoured the offer and between advising me they had the mobile and crediting my account was a matter of only a couple of hours. Will use again.

24 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Mr. Wright,

Thank you for your fantastic review! We're so pleased we could honour your original quote despite the postal delay and that everything was completed quickly once your phone arrived. We really appreciate your recommendation and look forward to helping you again!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Very good service

They were very good and quick and communication when needed (only to verify my ID) they responded quickly

24 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear John Haslam,

Thank you for your 5-star review! We're pleased to hear you found our service quick and our communication helpful. We really appreciate your support and hope to help you again in the future!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Great experience and prompt payment

Great experience, clear communication and very prompt payment, Great company to deal with

24 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear customer,

Thank you for your great review! We're delighted to hear you had a positive experience and appreciated our communication and prompt payment. Thanks for choosing Meelie Mobile!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Hassle Free,No delays,Excellent process…

Hassle Free,No delays,Excellent process in place.I have successfully sold three devices.Fast payment,defo would recommend.

19 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Miss Chevv,

Thank you for your fantastic review! We're so pleased you've had a great experience selling three devices with us. We really appreciate your recommendation and look forward to helping you again in the future!

Many Thanks
Hannah

Rated 5 out of 5 stars

Great service!

Fast, efficient, fair… I’ve been kept in the loop during the whole process. Another great experience when dealing with Meelie Mobile!

23 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Tom Ziemski,

Thank you for your kind words and continued support! We're delighted to hear you had another great experience with us. We really appreciate your trust in Meelie Mobile and look forward to helping you again in the future.

Many Thanks,
Hannah

Rated 5 out of 5 stars

Very fast service and hassle free.

Very fast service, got paid the day the phone was delivered and got what I was quoted as well, what more can you ask for. Thanks for the great service.

22 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Hugo Henrique,

Thank you for your fantastic review! We're delighted everything went smoothly and that you received exactly what was quoted. We really appreciate your support and thanks for choosing Meelie Mobile!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Nice quick and easy.

Nice quick and easy.

22 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Joseph Lee,

Thank you for your 5-star review! We're so pleased to hear you found the process quick and easy—that's exactly the experience we aim to provide.

Many Thanks,
Hannah

Rated 5 out of 5 stars

Would really recommend

Would really recommend, sold my iPhone through Meelie Mobile, they even sent me out a label for free and when I sent my item it was a quick and smooth process. Excellent service.

16 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Izzy,

Thank you for your kind review!

We're delighted to hear that selling your iPhone was quick and hassle-free. It's great to know our free postage service and smooth process made for an excellent experience.

We really appreciate your recommendation and hope to help you again in the future!

Many Thanks,
Hannah

Rated 5 out of 5 stars

12 Hours from posting to payment

Can highly recommend this company from my personal experience.

Sent off my phone at 4pm on the Thursday and the money was in my bank by 3pm on Friday (today).

They paid exactly what they quoted (which was the highest I could find) and they kept me updated every step of the way.

I'm sure I will be back when it comes to my next upgrade.

19 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Don,

Thank you for the fantastic review!

We're delighted to hear you received your payment so quickly and that the whole process was smooth from start to finish. It's great to know our updates and pricing met your expectations.

We appreciate your recommendation and look forward to helping you again.

Many Thanks,
Hannah

Rated 5 out of 5 stars

Highly Recommend

Excellent service, offered me at least 10% more than other competitors, great communication and fast pay out, would highly recommend A***

18 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Robert Gardiner,

Thank you for your fantastic review! We’re delighted you were happy with our offer, communication, and fast payout. We really appreciate your recommendation and support!

Many Thanks,
Hannah

Rated 5 out of 5 stars

I’ve had a great experience with Meelie…

I’ve had a great experience with Meelie Mobile. The service has been reliable, the setup was straightforward, and the team was helpful and responsive whenever I had questions. The value for money is good, and I appreciate the quality of the support provided.

Overall, I would recommend Meelie Mobile to anyone looking for a dependable mobile service.

18 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Gurpal Bhogal,

Thank you for your great review! We’re really pleased to hear you’ve had a reliable experience with Meelie Mobile and found the setup straightforward with helpful support from our team. We appreciate your recommendation and look forward to continuing to support you!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Amazing company to deal with

Amazing company to deal with, great communication and always fast payment. Never have any issues at all.

16 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Matt Croskin,

Thank you for your kind words! We're so pleased to hear you've consistently had a great experience with our communication and fast payments. We really appreciate your continued support and look forward to helping you again!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Absolutely flawless!!

I Sent off my S26 ultra yesterday 11am (special delivery) and I've just been paid!
So thats 3pm the next day and the agreed amount is now in my account.
No quibbles, No trying to knock me down in price for whatever reason, the whole process was completely hassle free!!

I even rang a couple of times for updates, was no problems getting through and staff were friendly and helpful!

All of these recycling company reviews are mixed so I had to take a chance.
Meelie mobile were by far the highest payers and it couldn't of gone any better.

As long as your honest with yourself on the condition of your mobile they'll be completely honest with you it seems.

I was going to go with music magpie because I've always used them but the difference in price was nearly £200 higher.

Would 100% use again and would highly recommend them.

17 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Steve,

Thank you for such a fantastic review! We're delighted to hear you had a smooth, hassle-free experience and received the full agreed payment so quickly. It's great to know our team could help along the way, and we really appreciate your recommendation. We look forward to helping you again in the future!

Many Thanks,
Hannah

Rated 5 out of 5 stars

The process for sending the handset was…

The process for sending the handset was very straightforward and easy to understand. A member of the staff explained all procedure and payment to me step-by-step. They were very professional and provided quick updates via email. The payment send it to me was in the same day they received my handset.

16 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Dugagjin ramadani,

Thank you for your wonderful review! We're delighted to hear you found the process straightforward and that our team kept you informed every step of the way. We're glad your payment was made promptly, and we appreciate you choosing Meelie Mobile!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Excellent service

Very pleased with the Service, had a few choices on how to send the item.
Was contacted the next day to confirm the receipt, and payment was received later the same day.

16 June 2026
Unprompted review
Meelie Mobile logo

Reply from Meelie Mobile

Dear Beverley Radford,

Thank you for your great review! We're so pleased you found the process easy and appreciated the communication and speedy payment. Thanks for choosing Meelie Mobile, and we hope to help you again in the future!

Many Thanks,
Hannah

Rated 5 out of 5 stars

Ordered samsung galaxy S21+ ...

Ordered samsung galaxy S21+ .... through Clearpay..... whole ordering process was fast, efficient and very simple !! .... searched, found and finished within 10mins !! .... the phone was in spot on condition... couldn't be happier !!

9 June 2026
Meelie Mobile logo

Reply from Meelie Mobile

Dear Peter P,

Thank you for your amazing review! We're delighted to hear the ordering process was quick and easy, and that you're so happy with your Galaxy S21+. We appreciate your support and hope you enjoy your new phone!

Many Thanks,
Hannah

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