Excellent service from start to finish. Got paid on day 2. As long as you're honest about the condition of the item they will pay the amount agreed hassle free. Communication is excellent they k... See more
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Review summary
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Reviews shaping this summary
Quick and easy process, and offered the best price on the market for my iphone 17 pro max. Had no issue with sending via Special Delivery and was kept updated by text and email all the way through. No... See more
Company replied
So easy to use. Made enquiries on a Thursday afternoon on a whim for a phone I had laying around, said value up to £70, requested a post pack to be sent which arrived next day! Packed and sent phone o... See more
Company replied
Very happy to recommend Meelie. Due to my useless local Royal Mail, the pack arrived late and by the time I was able to send it, the ten day period had lapsed. Notwithstanding, they honoured the off... See more
Company replied
Company details
- Cell Phone Recycling and Unlocking Service
- Cell Phone Store
- Mobile Phone Repair Shop
- Phone Repair Service
Written by the company
Meelie Mobile is a smartphone recycling specialist, offering great trade in prices for Apple and Samsung devices. We have partnered with a certified Samsung repair partner to ensure that we can offer the best deals, even if you want to sell us a faulty device. The Meelie Mobile website has been specifically designed to offer an easy to use, efficient customer experience. Free, tracked postage is available for all devices, so you can keep track on the whereabouts of your phone. At Meelie Mobile we believe in total transparency so provide lots of detail on our website and email updates to make sure the price we offer is the price you receive; we don’t believe in surprising you with any hidden charges or additional fees. Meelie Mobile offers various secure payment methods, including PayPal, bank transfer or cheque. If you sell your device to us, we promise that you will receive your payment within 1 day of us receiving the device. On most occasions, payment is made the same day. Our friendly customer support team are available to answer any questions you have about the buying or selling process. You can either contact us directly or via social media and we will respond as soon as possible (usually within 24 hours).
Sell your phone for cash.
Written by the company
- Top prices paid!
- We buy old tech for cash, turn your unwanted smartphones, tablets and more into cash. We'll pay cash directly into your bank account, in most cases on the same day we receive your device.
Free Same Day Shipping
Next day delivery on all orders received before 1pm*
*Applies to all orders placed Monday to Friday before 1pm
Contact info
Meelie Mobile, Holditch House, Holditch Road, ST5 9JQ, Newcastle-under-Lyme, United Kingdom
- 01782576931
- sales@meeliemobile.com
- meeliemobile.com
Get the latest phones for less!
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sent my galaxy flip 7 to sell on Dec 8
Sent my galaxy flip 7 to sell on Dec 8, Item was lost in transit per royal mail. Got no compensation as of now still after 3 months. There goes my 1k pound phone gone like a dust. Such stressful and anxious time for me wish I just never sold it. Barely heard from the company
9 March 2026
Unprompted review
Reply from Meelie Mobile
Dear Angelica Manuel,
I apologise for the wait on the approval of the claim, i understand this can be frustrating.
Please rest assured, we have contacted Royal Mail to request an update and hope to hear back soon.
Kind regards,
Phoebe.
Everything its all good quick and good…
Everything its all good quick and good service will use you again
21 February 2026
Reply from Meelie Mobile
Dear Rosemary Ruth Cull,
Thank you for your kind words! We are delighted to hear that you were satisfied with our quick and efficient service.
Many Thanks,
Phoebe
Perfect service and communications.
4 March 2026
Unprompted review
Reply from Meelie Mobile
Dear Ade,
Thank you for your kind words about our service and communication. We appreciate your feedback!.
Many Thanks,
Phoebe
Bunch of scammers!
After initially being given an offer of £86, I was advised that the phone (which was sent in pristine condition) was deemed to be in a 'fair' condition because of two very minor marks on the side of the phone. They also claimed the back was 'lifting' which is utter nonsense. Due to this the offer was reduced to £33.50 which is honestly insulting. Do not waste your time with them as they are clearly looking to find any reason to offer you next to nothing. I've requested that the phone is returned to me and I currently await its arrival.
3 March 2026
Unprompted review
Professional aftercare
Edited review: while initially I had a problem with fair assessment, Meelie were very professional in sorting this out. They sent me CCTV footage and provided a reasonable reassessment. Would use again.
27 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Ben,
We appreciate your feedback and take all customer concerns seriously. We are glad we were able to rectify this professionally and that you are satisfied with the outcome.
Many Thanks,
Phoebe
They provided very quick service and…
They provided very quick service and were true to their word. If you're honest about the condition of your device, you'll receive an honest price. I find it frustrating when people leave negative reviews simply because they misrepresented the condition of the device to get a lower price.
24 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Valentine,
Thank you for your thoughtful review! We're really pleased to hear you were happy with the quick service and fair pricing. We always aim to provide honest and transparent valuations, and we truly appreciate your support and understanding.
Many Thanks,
Hannah
Reply from Meelie Mobile
Dear Katharine,
Thank you for your kind review! We're really pleased to hear you found our service efficient and informative.
Many Thanks,
Hannah
Super fast service
Super fast service. Phone was assessed approved, and payment made and received on the same day. Posted on Saturday, completed by Monday. They also offered the best price for my phone of all online providers.
23 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Member,
Thank you for your fantastic review! We're delighted to hear you were happy with our fast service and competitive pricing. It's great to know everything was completed smoothly and quickly. We really appreciate you choosing us!
Many Thanks,
Hannah
Great! Would definitely use again
Sent the phone Thursday and money was in my bank monday, pleasantly surprised how fast. Was kept up to date from booking until payment
23 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Donna,
Thank you for your wonderful review! We're glad you were pleasantly surprised by the speed and kept informed throughout the process. We really appreciate your support!
Many Thanks,
Hannah
Excellent service and very happy with…
Excellent service and very happy with my phone
2 December 2025
Reply from Meelie Mobile
Dear Mr P Chid,
Thank you for your kind words! We're thrilled to hear that you are happy with your phone and our service.
Many Thanks,
Phoebe
Easy process
Easy process. Was paid the amount quoted. All in all 5/5
18 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Pizan,
Thank you for sharing your feedback! We are glad to hear that you found our process easy and received the quoted amount.
Many Thanks,
Phoebe
Rejected the offer but very professional
Apparently my phone had a very small Dent and hence the firm gave me a very lowball offer which I rejected. They were very professional after that and returned my phone via first class post immediately
16 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Saurabh,
Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that our team handled the situation professionally.
Many Thanks,
Phoebe
Super quick turnaround - 10 out of 10
Really efficient service and great communication throughout process. Meelie Mobile provided the best rate for my iPhone - great experience selling tech
16 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Esop,
Thank you for your feedback! We are glad to hear that you had a great experience selling your iPhone with Meelie Mobile.
Many Thanks,
Phoebe
Quick and easy to use.
16 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Susan,
Thank you for your feedback! We're glad to hear that you found our service quick and easy to use.
Many Thanks,
Phoebe
Wonderful experience
Wonderful experience, great communication and fast payment would happily use again and recommend anyone to use in the future.
16 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Haley Owen,
Thank you for your kind words and for appreciating our services. We are delighted to hear that you had a great experience with us.
Many Thanks,
Phoebe
Great service from team kept updated…
Great service from team kept updated throughout special shout out to Stevie she is a real credit to the firm.
Thank you
16 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Ryan,
Thank you for your kind words! We are delighted to hear that you were provided with great service.
Many Thanks,
Phoebe
I have used Meelie Mobile several times…
I have used Meelie Mobile several times and found them to be thoroughly honest and reliable when pricing, buying and dealing with. Fast and professional in receipt of product to very quick payment. I would highly recommend using them first above everyone else.
16 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Consumer,
Thank you for your kind words and for choosing Meelie Mobile for your transactions. We are delighted to hear about your positive experience with our services.
Many Thanks,
Phoebe
Best price,very good communication,trustworthy
Best price,very good communication
16 February 2026
Unprompted review
Reply from Meelie Mobile
Dear Adrian,
Thank you for your feedback! We are glad to hear that you found our prices competitive and appreciated our communication.
Many Thanks,
Phoebe
Samsung galaxy A15 5g
Fantastic product next day delivery can't fault company or item so far
9 February 2026
Reply from Meelie Mobile
Dear Customer,
Thank you for your positive feedback! We are delighted to hear that you are pleased with our product and the fast delivery service.
Many Thanks,
Phoebe
I send the phone
I send the phone. It’s the last more than a week, but I’m still wait for the money. No answer phone and email.
6 February 2026
Unprompted review
Reply from Meelie Mobile
Dear, Jatinder.
Thank you for your feedback.
After receiving your device, we requested proof of ID as part of our standard security and fraud-prevention process. Unfortunately, this has not yet been provided. We have also not received any correspondence from you via email or telephone following our request.
For security and compliance reasons, we are unable to release payment until the required verification is completed. As soon as we receive the requested documentation, payment will be processed promptly.
Kind regards,
Phoebe.
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