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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, noting significant improvements in sleep, pain relief, and overall well-being. Many appreciate the natural ingredients and the transparency regarding third-party testing, which instills confidence in what they are using. The ease of ordering is also frequently highlighted, with many consumers finding the process straightforward and stress-free. However, some customers also noted issues with the order, delivery, and customer service. A few people experienced significant delays in shipping, with some orders not arriving as promised or even going missing. There were also instances where customer service was described as unhelpful or unresponsive, particularly when trying to resolve shipping problems or subscription issues.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the effectiveness of the gummies... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of products, noting... See more

Order

Clients share ambiguous opinions on order experiences. Many customers praise the ease of ordering, fast... See more

Delivery service

Consumers have mixed experiences with delivery services. Many praise fast delivery, prompt service, and... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Based on these reviews

Rated 5 out of 5 stars

I have been using Medterra since it was only CBD without THC. The THC is an added bonus. Unlike the stuff you find in the tobacco shops, the Medterra product doesn't load their product with unnatural... See more

Rated 5 out of 5 stars

Been ordering these gummies for quite some time now. Have been extremely satisfied with all the varieties I’ve ordered and I think I’ve ordered them all. Took an Unwind gummy last evening and I fe... See more

Rated 5 out of 5 stars

my experience has been wonderful...as far as ordering...very easy...was shipped n received within a few days...totally amazing...i do order for my daughter in law..i personally dont take this medicati... See more

Rated 5 out of 5 stars

Love this company. Customer service was very nice in dealing with a subscription order. I love the detailed ingredient listing; not found in a local brick & mortar store. I use 2 products; Deep Sle... See more


Company details

  1. Health and Beauty Shop

Written by the company

Medterra is an innovator, bringing new therapies to market first that improve lives. We make modern care solutions to nurture your wellbeing with quality formulas fueled by the best science-backed, natural ingredients, and put to the test by the most rigorous standards in our industry. We craft wellness essentials to constantly support you at your foundation. Welcome to wellness support made for real life, and a better you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

296 reviews

5-star
4-star
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1-star

Replied to 18% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I use the roll on the CBD roll on and…

I use the roll on the CBD roll on and made a major difference the first day. I am older so I some pain in my knees. I put it on as soon I took it out of the box, and it is amazing. My pain did not completely disappear, but it major improvement. I don’t have to use it every day now. I will continue to buy it and have recommended it to my sister who has arthritis pain in her hands and wrists. Don’t ever stop making this.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Aggressive sales tactics at checkout

Aggressive sales tactics at checkout. Have to decline dozens of unwanted items. Inadvertently added item not wanted and immediately sent email (tried calling first) to cancel that item. Called the next morning to cancel and horrible customer service report said it was too late, despite order being placed 10 hours earlier. I will dispute the charge and will NEVER order from them again. Very deceptive and unprofessional.

7 April 2026
Unprompted review
Rated 3 out of 5 stars

Dog enjoys treat.

I am trying these with my dog, noises are a problem. She enjoys the treat but dosage / cost is a bit out of my range. She will have a better July 4th because of them.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

I expect a Certificate of Analysis to…

I expect a Certificate of Analysis to ensure the safety of the product. Lot 251008-56208 Daily delights is not represented with a Certificate. I am dissapointed with the company not supporting its customers with the needed informationregarding their products.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Ordered and paid for 60 gummies and got sent 20. The one-comment conversation with the “customer service” bot was a joke. Find an honest company.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful products

Wonderful products! Have used their tinctures for the past few years, always satisfied. Fast delivery, great sales too! Do yourself a favor go with Medterra!

4 February 2026
Unprompted review
Rated 2 out of 5 stars

Shipping time

The shipping time needs to be like advertised. 3 weeks to get my dogs CBD chews is ridiculous. The chews themselves gets a 5 all day long. My dogs arthritis is so much better.

30 January 2026
Unprompted review

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