Medspa Patients Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

  1. Marketing Agency
  2. Business to Business Service
  3. Call Center
  4. Marketing Consultant

Written by the company

Done-For-You AI Patient Acquisition for Medspas, NPs & Aestheticians - appointments booked directly in calendar & EMR with deposits collected.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Amazing

I have been using this company for only a few weeks. Already I can tell it is a great fit. Serban really seemed interested in helping me instead of just taking my money. His team is very professional and stays in constant communication. My calendar is actually filling up with paying clients. He has really helped turn my business around and I am forever grateful.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

I trust them fully

I have been using the services of Medspa Patients for just about two months now. It is a bit too early for me to talk about the results, since most of my time with them, I have been making changes and adjustments to the business (address, google registration, etc..). However, what I can comment on so far is their professionalism and personal attention. These guys has a very unique approach in how they market, qualify, target and follow up. They took my personal situation into the account to adjust their procedures to what would work better for my business. I have constant communication with them to update me on what works and what doesn't and they are very responsive to my requests. Serban personally, is definitely the reason I trust them fully. He has been on top of every step of my work with them so far, and has been extremely helpful. Opening up a brand new medspa with not much of the business side experience is not an easy endeavor and quite scary at times. Having Serban and his team by my side makes me hopeful that we will be able to be successful.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Serbian and his group as amazing

Serbian and his group as amazing! I’ve had an outstanding experience with this company. They’ve not only brought paying patients through the door for my med spa, but they’ve also elevated my entire consultation process. Beyond just bringing clients in, they’ve helped me refine my upselling skills, ensuring more cash flow upfront. They’ve taught me how to sell the value of services, not just prescribe them. What sets them apart is their flexibility—working with me financially, recognizing that scaling a business is an investment. They’re humble, professional, and genuinely committed to helping you grow. If you’re looking to scale your med spa, I highly recommend them!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Finally found a great team to fill my calendar!

Working with the Medspa Patients team has been such a blessing for my studio here in Burbank. They’ve consistently brought me clients for my Cryo fat reduction and skin tightening treatments, and honestly, it’s taken such a weight off my shoulders.

What I really appreciate is how easy they are to work with—always professional, quick to communicate, and they even take deposits so everything runs smoothly before clients even walk in. Serban and his team truly care about my business and want me to succeed.

I get to focus on doing the days to day things needed here at the spa rather than worrying about filling my books. Couldn’t recommend them enough!

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

They’ve provided outstanding customer service—always efficient, trustworthy, and thorough. In just five months of business, I’m already seeing 10–15 clients a day. I highly recommend them to anyone seeking a med spa experience and more clients.

11 August 2025
Rated 5 out of 5 stars

Serban delivered

Serban delivered. Seldom do you make a decision that shows results almost immediately and Medspa Patients did it. Within 2 weeks, there was a marked increase in our bookings. It continues and feels very sustainable.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

True professionalism and no bait and switch tactics (which are all too common)

My husband and I started a new aesthetics practice and realized quickly that we needed a partner for market presence and appointment setting. After countless phone calls with various companies who offer something similar, we both really appreciated Serban's direct communication and decided they were a perfect fit for us. We've been working closely with them now for approximately 6 months and have been impressed ...they were a huge help in taking a lot of tedious legwork off our hands and strategizing with us about the best way to generate quality leads (shoutout to Mitch on the legwork piece in particular). Highly recommend Serban and his team - true professionalism and will serve as your partner, no bait and switch tactics!

3 June 2025
Unprompted review
Rated 5 out of 5 stars

We couldn’t be happier with the results…


We couldn’t be happier with the results we’ve seen since partnering with MedSpa Patients for our MedSpa’s social media! From the start, they took the time to understand our brand, services, and goals. Their content is creative, consistent, and visually stunning—exactly what we needed to stand out in a competitive market.
Since working with them, our online presence has grown tremendously, and the best part? Their targeted campaigns and engaging posts have truly transformed our business. If you’re a MedSpa owner looking to boost your visibility and bring in real results, we highly recommend MedSpa success . They’re professional, responsive, and simply the best at what they do.
Serban would call you to review your campaign and how it’s working. Serban and his team cares about what happened with your business. If

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended for Medspa Success!

Highly Recommended for Medspa Success!

Working with this Medspa marketing team and coach has truly been a game-changer for my business. Serban has been an incredible coach. He is always available, supportive, and full of smart strategies that have helped me stay focused and keep growing.

The team’s deep understanding of the beauty and wellness industry has helped me attract more clients, clarify my brand message, and streamline my marketing efforts. I can confidently say I made the best decision for my business.

It’s been 7 months, and I’ve seen consistent growth. I’m now planning to expand from a single room to a 3-room office space, something I couldn’t have imagined before.

From high-converting social media campaigns to results driven strategies, they’ve given me the tools, guidance, and confidence to thrive. Their support feels like having a true business partner who’s fully invested in my success.

If you’re serious about growing your Medspa, look no further!

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company to work with

Amazing company to work with! Highly recommend their team, they analyze your business needs and deliver the results desired. When I first started working with Medspa Patients I didn’t know my initial monthly income goal was going to be reached so quickly, now that I’m in a different stage of my business I am doubling my initial goal. I am excited to continue working with them and seeing my growth!

19 February 2025
Unprompted review
Rated 5 out of 5 stars

I’m very great full working with Medspa…

I’m very great full working with Medspa patient my experience is going amazing! Serban and his whole team working very professionally and timely! I have experienced some of the other so call marketing companies but I just wasted all the money and didn’t get any results. I would highly recommend to everyone who is looking for the marketing agency for their business! I wish I could give them more than 5 stars ⭐️! Highly recommended!

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Get appointments, not just leads

I tried many companies that failed to deliver leads that converted to appointments: Hibu.com, doctor.com, 7figuredocs.com, deardoc.com. Medspa Patients has a fair process, unlike many other marketing companies that are in the Medspa space. I appreciate their honesty, effort, communication, concern, and of course getting new appointments, not just leads.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

New wellness clinic owner

As a new business owner and wellness clinic, advertising can be daunting. Medspa Patients has walked me through every step of the marketing process to allow me to learn how to create content, upsell packages, and offer their services to fit my clinic needs. I have been with them for 10 months now and I appreciate their services.

29 January 2025
Unprompted review

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