Medity Health Reviews 

97
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing helpful assistance, prompt communication, and expert guidance with product sizing. Shoppers also love the comfortable fit, wonderful color choices, and high quality of the compression wear they receive. Consumers consistently mention that ordering online is simple and fast, making future purchases very convenient. Some people were dissatisfied with certain items, noting that specific medical equipment did not work, while others experienced issues with proper sizing on a few purchases. A few buyers also mentioned that certain designs had minor fit flaws like open toes riding up.

What people talk about most

Product

Clients share positive opinions on product, highlighting the exceptional quality, comfortable fit, and... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, frequently highlighting prompt assistance... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and knowledgeable... See more

Order

Customers had positive experiences with order processes, frequently highlighting how easy online ordering is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been wearing Juzo compression knee-hi hose for decades. They really work to keep my ankles looking their normal size. I can’t be without them. When I reordered recently, I learned that my o... See more

Rated 5 out of 5 stars

The Juzo support thigh highs are excellent quality. I am happy I found this business for my support hose needs. They last long, stay up on my thighs, and make my legs feel so much better.

Rated 5 out of 5 stars

I wanted to find out the date that I last purchased 6 pairs of Juzo knee-high socks. Monica in the chat looked me up and told me when that was. Right away I told her that I would order. She gave me th... See more

Rated 5 out of 5 stars

On June 5, I sent an email and asked a customer service representative if they could locate an old order I had placed for compression socks for my husband. Abdul was able to do this for me. She went... See more


Company details

  1. Health and Beauty Shop

Written by the company

Medity Health is dedicated to providing customers with the best selection of compression supplies at an affordable price.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(97)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my compression thigh highs

I love my compression thigh highs. They stay up all day with no slipping. They're very comfortable which is important to me since I wear them every day. The size is perfect and gives me a bounce in my step because my legs feel so good!

17 October 2026
Unprompted review
Rated 5 out of 5 stars

Medity Health has great customer…

Medity Health has great customer service. When I called this morning, the customer service person immediately knew my name. I didn’t even have to tell him.
I ordered a third pair of Juzo compression stocking. It’s the only brand relieves the tingling in my legs. I have tried another popular name brand, but it didn’t do a thing for me. I will stick with Juzo.

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent ordering experience

I called to get more information about the compression wraps I was looking at because there are so many types and needed to make sure I was getting the correct ones, and needed help with sizing as well. The customer service person who helped me went above and beyond to try to make sure it was the correct items, and checked to make sure none were on backorder since I needed them quickly. She placed the order for me and helped with expedited shipping. I know it was the end of the workday and I kept her late (felt badly about that). She was so extremely helpful and I placed a large order. Will certainly reorder from them.

15 September 2026
Unprompted review
Rated 1 out of 5 stars

Be wary of return policies

Be wary of return policies and what counts for what. I tried to return what they now claim is a custom item and claim its all over their website that it is not returnable. A 150.00 piece of medical equipment that is worthless and they will not do anything for you.

7 September 2026
Unprompted review
Medity Health logo

Reply from Medity Health

Hi Madelyn,

I’m sorry to hear you’ve had that experience! I’m one of the managers here, and we almost never sell custom items, so I’m surprised you had this experience.

Can you let me know what your order number is or can you send an email with this information, so I can take a look into this and see how I can help?

Let me know, thank you!

Alex

Rated 5 out of 5 stars

Ordering and Quality of product.

Ordering is so easy. A few years ago, I used another widely known brand that I bought using the prescription from my doctor. They are made outside of the U.S. and their quality control is non-existent. I bought five pairs of the same size pantyhose (different transactions). Only two of the five fit me appropriately. There were obvious discrepancies when I held them up next to each other. When I called "Customer Service" and tried to explain my dilemma, I was placed on speaker phone. I heard giggling in the background. My Juzo on the other hand, are amazing! All are the sized as marked and fit me well. Kudos to Juzo and their staff!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Customer support is great

I placed an order and accidentally ordered the wrong size but called the next day to correct it. I was able to easily reach a real person who identified my order and got things fixed for me. I’ll be ordering through them again in the future.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is fantastic!

Customer service is fantastic!! I used the chat function and was greeted by an actual person. Abdul helped me promptly and courteously. I had a lot of questions, and he answered all of them. He even helped me add items to my cart! I am so glad I found this company!

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service & fun colors!!

I had a great online ordering experience today! I was so excited to find my first pair of thigh high compression stockings in a color that’s not boring. They actually come in lavender! What a fun color for summer! Abdul, the online customer service agent who assisted me, was extremely helpful and knowledgeable of the selections that are offered and available!! He even helped me to figure out what size I’d need in a different brand using the measurements that were taken by my doctor. ALSO, Abdul helped me to figure out shipping so they’ll arrive in time! I can’t wait for these to get here! If these work for me, then I’m going to need to order four or five more pairs, and you’ll have a lifelong customer. Thank you so much!! Excellent customer service and support!!!!

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service Representative

On June 5, I sent an email and asked a customer service representative if they could locate an old order I had placed for compression socks for my husband. Abdul was able to do this for me. She went back to 2013 to find my old order!

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Why would I ever go anywhere else for compression socks?

I recently had ablation procedures on the varicose veins of my legs and was instructed to wear thigh high compression stockings before, during and for a few weeks after the last procedure. I had purchased one new pair from my provider, but didn't like the open toes riding up on my foot. The pair I blindly ordered from Amazon was a terrible fit, and I returned them. I'm so happy I happened across Medity Health! Their customer service is amazing, and the product I ordered fit perfectly! Now I'm waiting for 2 pairs of black knee highs to wear after I'm finished with the thigh highs this week. Someone is always available to respond to a call or message and answer questions thoroughly! The price is fair also, so there is no reason not to return to Medity for future needs. Highly recommend.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

The best ever.

I have so many questions trying to find a cooler pair of compression socks for living in the Gulf Coast. Medity Health Customer Service has been invaluable to me.

They respond promptly, professionally and pleasantly.
I can’t ask for more. They have made me a loyal customer.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

I am very impressed with the service…

I am very impressed with the service given to help me get the right size of compression stocking. Abdul and Megan helped to measure my legs in order to get the right sizing. When I got the stockings they fit perfectly.
I will be getting my stockings for them in the future.
R. Hasting

15 May 2026
Unprompted review
Rated 5 out of 5 stars

I am from Guatemala

I am from Guatemala. Got my breast removed two years with 5 linfatic nodes removed. Since then I have to use compressión sleeves. I used to buy my Juzo sleeves in Amazon, until I heard from Medity Health. There you can find the sized and colors you need and the customer service is the best. They help if you have any doubt regarding the sizes.

26 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look