MediPay Reviews 

1,005
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the application process to be easy, seamless, and straightforward, often highlighting its remarkable speed and efficiency. Many people praised the excellent service, noting the quick processing times for loans and prompt communication, which greatly reduced stress. The staff and customer service received high acclaim for being very helpful, friendly, and supportive throughout the entire process. Reviewers frequently mentioned specific individuals for their exceptional assistance and professionalism. Overall, consumers highly recommend the company for its efficient and reliable support, proving invaluable, especially for urgent medical needs.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently describing the application process as... See more

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and speed.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, describing it as outstanding, excellent, and... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best Finance Company in Western Australia, the process is super easy and quick, you get approved for up to $50,000 loan in one day!! Highly recommend their amazing service ✌🏾

Rated 5 out of 5 stars

My experience with Medipay was seamless from start to finish. The process was quick, easy, and very efficient, with all aspects of my costs clearly covered and explained. The team made everything stra... See more

Company replied

Rated 5 out of 5 stars

Great customer service . Throughout the years of applying loans . It have been easy enquires with Yash . Very helpful , friendly and great service he have provided me . His explanation as to how the l... See more

Company replied

Rated 5 out of 5 stars

MediPay are a Top Notch Loan Service. They deal only with loans to pay a medical bills. Extremely helpful and did not feel pressured at all thru the whole process. Everything explained clearly to me... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service

Written by the company

MediPay offers easy payment plans for medical, dental and cosmetic procedures in Australia. We also offer veterinary payment plans for procedures for your pets. So if you're looking for some help to finance your medical procedure, your little one needs braces or your furry friend has eaten a sock, give us a call or visit our website. Check your eligibility in 10 seconds, apply online and get approval in minutes*. *Subject to credit approval. Terms and conditions apply.

Here to help when you need us

Written by the company

Fast, simple application process
Only pay interest on the amount used
No penalties for early repayment

We can help with your pets too

We offer payment plans for those unexpected expenses for your best friend. Call us on 1800 810 950 or visit our website to apply.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,005)

116 reviews in the last 12 months

Write a review
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Rated 5 out of 5 stars

The whole process was really easy to…

The whole process was really easy to navigate within 24 hours. I had a full approval. They answered my questions when I emailed them. I would deal with them again and I would recommend them.

9 September 2025
MediPay logo

Reply from MediPay

Hi Jennifer,
Thank you so much for your 5 star review and recommendation!
So happy we could support your healcare needs.
MediPay

Rated 5 out of 5 stars

Worked with AJ through the process and…

Worked with AJ through the process and he was so helpful with everything. Also received a follow up call from them to make sure payment was sent through for the following day. Thanks for everything.

9 September 2025
MediPay logo

Reply from MediPay

Hi Anthony,
Thank you so much for your 5 star review of our Payment plan and team!
So happy we could support your healcare needs.
MediPay

Rated 5 out of 5 stars

Huge shoutout to Ajay!

Huge shoutout to Ajay!! He was super helpful, kind & patient through the whole process. He answered all my questions thoroughly and ensured the process was smooth sailing.

4 September 2025
MediPay logo

Reply from MediPay

Hi Ava,
Thank you so much for your 5 star review of our Payment plan and team!
So happy we could support your healcare needs.
MediPay

Rated 5 out of 5 stars

It was easy.

It was easy.

25 August 2025
MediPay logo

Reply from MediPay

Hi Astra,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay

Rated 5 out of 5 stars

Fast service

Great service - fast and efficient

18 August 2025
MediPay logo

Reply from MediPay

Hi Kushalta,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay

Rated 4 out of 5 stars

Clear instructions as to what was…

Clear instructions as to what was required to process application

14 August 2025
MediPay logo

Reply from MediPay

Hi Lisa,
Thank you so much for your excellent review!
So happy we could support your healcare needs.
MediPay

Rated 5 out of 5 stars

Exceptional Customer Service

My experience with MediPay has been smooth, efficient, and positive. I have immensely high feedback regarding the employee I was in contact with: Ernest! He was exceptional in all aspects of the support I was given throughout my application process. Ernest was pleasant, approachable (somehow even through the phone), and incredibly easy to speak to. His support and advice were given in an efficient and timely manner with full transparency about possibilities and their potential outcomes. Additionally, Ernest made himself available for contact via his direct phone number and email in case I had any questions for him, and he worked quickly with any new information I gave him. Ernest has earned the highest of praises for his fantastic service. All in all, I couldn’t have had a better experience while applying for a loan.

12 August 2025
MediPay logo

Reply from MediPay

Hi Shenae,
Thank you so much for your 5 star review of our payment plan and team!
MediPay

Rated 5 out of 5 stars
MediPay logo

Reply from MediPay

Hi Karly,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay

Rated 5 out of 5 stars

Quick to review

Quick to review. Prompt communication. Easy process. Especially needed when my dog needed urgent medical care. Thank you!

31 July 2025
MediPay logo

Reply from MediPay

Hi Kelly,
Thank you so much for your 5 star review!
So happy we could support your dogs medical needs.
MediPay

Rated 5 out of 5 stars
MediPay logo

Reply from MediPay

Hi Meagan,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay

Rated 5 out of 5 stars

Second time I’ve used medipay

Second time I’ve used medipay. Can’t rate the whole process high enough. Absolutely wonderful service and the easiest process I’ve ever been through

1 August 2025
MediPay logo

Reply from MediPay

Hi Kylie,
Thank you so much for your 5 star review!
Thank you for using MediPay again to support your healcare needs.

Rated 5 out of 5 stars

Staff are very accommodating

Staff are very accommodating. I have an excellent experience with Medipay.

23 July 2025
MediPay logo

Reply from MediPay

Hi Romeo,
Thank you so much for your 5 star review!
So happy we could support your healcare needs.
MediPay

Rated 5 out of 5 stars

Great customer service

Great customer service . Throughout the years of applying loans . It have been easy enquires with Yash . Very helpful , friendly and great service he have provided me . His explanation as to how the loan and payment plans works . How to apply for the payment been clear and easy . Very approachable consultant . Overall the service of Medipay consultants are excellent . Fast and easy application and years of trust rapport build with me and new loan always approved . Thank u indeed. Well done Yash and Jen . Kind regards Sabrina

24 July 2025
MediPay logo

Reply from MediPay

Hi Sabrina,
Thank you so much for your 5 star review!
So happy our team could support your healcare needs.
MediPay

Rated 5 out of 5 stars

The best so far… so easy to use… Really…

The best so far… so easy to use… Really help me a lot when i needed… i have been suffering a really bad toothache in the last two days and i saw this online it was quick and easy the same day i got approved… the next day i book a dental appoinment and thats it.. my tooth got extracted then payment was so easy from my Medipay account and the rest of the credit they lent me i can use for my next dental plans… thanks a lot medipay…

14 July 2025
MediPay logo

Reply from MediPay

Hi Bernard,
Thank you so much for your 5 star review!
So happy we could support your dental healcare needs.
MediPay

Rated 4 out of 5 stars
MediPay logo

Reply from MediPay

Hi Trent,
Thank you so much for your excellent review!
So happy we could support your healcare needs.
MediPay

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