My experience with Medipay was seamless from start to finish. The process was quick, easy, and very efficient, with all aspects of my costs clearly covered and explained. The team made everything stra... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ajay has been amazing, supportive, helpful. Excellent through out the whole process. He made the experience less stressful. Can not thank Ajay enough. Give that man a raise.
Company replied
Great customer service . Throughout the years of applying loans . It have been easy enquires with Yash . Very helpful , friendly and great service he have provided me . His explanation as to how the l... See more
Company replied
My experience with MediPay has been smooth, efficient, and positive. I have immensely high feedback regarding the employee I was in contact with: Ernest! He was exceptional in all aspects of the suppo... See more
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Company details
Written by the company
MediPay offers easy payment plans for medical, dental and cosmetic procedures in Australia. We also offer veterinary payment plans for procedures for your pets. So if you're looking for some help to finance your medical procedure, your little one needs braces or your furry friend has eaten a sock, give us a call or visit our website. Check your eligibility in 10 seconds, apply online and get approval in minutes*. *Subject to credit approval. Terms and conditions apply.
Here to help when you need us
Written by the company
- Fast, simple application process
- Only pay interest on the amount used
- No penalties for early repayment
We can help with your pets too
We offer payment plans for those unexpected expenses for your best friend. Call us on 1800 810 950 or visit our website to apply.
Contact info
264 George Street, 2000, Sydney, Australia
- 1800 810 950
- customercare@medipay.com.au
- medipay.com.au
4.8
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Reply from MediPay
Thanks so much for the great review. We are really glad to hear the communication was easy and the process was quick. That is exactly the experience we aim to deliver.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Reply from MediPay
Thank you for the great feedback. We are really glad you found the site easy to navigate. We work hard to keep the process simple and clear for everyone.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Reply from MediPay
Thank you so much for the great review. We are really glad you found the process excellent and easy. That is exactly what we aim for.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Very easy process.
It was very easy to apply and approval was also very quick. Money provided to the company in the time I needed.
22 February 2026
Reply from MediPay
Thank you so much for the wonderful feedback. We are really glad to hear the application was easy, the approval was quick and that the funds were provided right when you needed them. That is exactly the experience we aim to deliver.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
My experience with Medipay was seamless…
My experience with Medipay was seamless from start to finish. The process was quick, easy, and very efficient, with all aspects of my costs clearly covered and explained. The team made everything straightforward and stress-free, which I really appreciated.
25 February 2026
Reply from MediPay
Thank you so much for this thoughtful review. We are absolutely thrilled to hear the experience felt seamless from start to finish. Knowing the process was quick, clear and stress free for you is exactly what we aim for.
We put a lot of care into making sure costs are explained properly and nothing feels confusing, so your feedback truly means a lot to our team.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Process was abit stressful having to go back and forth
Was stressful to have to wait and go back and forth with getting approved but once approved was really happy and easy from then on out
24 February 2026
Reply from MediPay
Thank you for sharing your honest feedback. We completely understand that waiting and going back and forth during the approval stage can feel stressful, especially when you are trying to organise treatment. We really appreciate your patience.
We are so glad to hear that once everything was approved, the rest of the process felt easy and positive for you. That means a lot to us.
If you ever need anything in the future or have questions along the way, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay
Easy to set up
My experience was very easy and straight forward and the staff was very helpful
20 February 2026
Reply from MediPay
Thank you so much for the lovely review. We are really glad to hear the process felt easy and straightforward, and that our team was helpful along the way. That is exactly the experience we want for every customer.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
MediPay are a Top Notch Loan Service
MediPay are a Top Notch Loan Service. They deal only with loans to pay a medical bills. Extremely helpful and did not feel pressured at all thru the whole process. Everything explained clearly to me and my husband.
I rate MediPay five stars in every way possible ⭐⭐⭐⭐⭐
19 February 2026
Reply from MediPay
Wow, thank you so much for this incredible review. We truly appreciate you taking the time to share your experience. It means a lot to hear that you felt supported, never pressured, and that everything was explained clearly for you and your husband.
Helping families access medical treatment with confidence and transparency is exactly why we do what we do. Your five star rating genuinely makes our day.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thank you again for choosing MediPay.
Reply from MediPay
Thank you so much for the lovely feedback. We are really glad you received a prompt response and had a positive experience with us. That is exactly what we aim for.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Reply from MediPay
Thank you so much for the great feedback. We are really glad you found the service helpful, fast and efficient. That is exactly what we aim to deliver every time.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Very easy and helpful for a rural fella…
Very easy and helpful for a rural fella like myself.
16 February 2026
Reply from MediPay
We love this. Thank you so much for the great feedback. We are really glad the process was easy and helpful for you. No matter where you are, we want access to treatment to feel simple and straightforward.
If you ever need a hand again, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Very communicative staff and the…
Very communicative staff and the turnaround time from my application was quick. Thank you MediPay x
9 February 2026
Reply from MediPay
Thank you so much for the lovely review. We are really glad our team kept you well informed and that your application was processed quickly. That is exactly the experience we aim to deliver.
We truly appreciate the kind words. If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Reply from MediPay
Thanks so much for the great review. We love hearing that you found the process simple and effective. That is exactly what we aim to deliver every time.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Reply from MediPay
Thank you so much for the great feedback. We are really happy to hear everything was quick and easy for you. That is exactly what we aim for.
If you ever need anything again, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks for choosing MediPay.
Friendly prompt service answered…
Friendly prompt service answered questions quickly and genuinely helped me, in regards to my financial situation. Thank you again
28 January 2026
Reply from MediPay
Thank you so much for this thoughtful review. We are really glad our team could answer your questions quickly and genuinely support you with your financial situation. That is exactly the kind of experience we aim to provide.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Easy to communicate and very efficient…
Easy to communicate and very efficient service
23 January 2026
Reply from MediPay
Thank you so much for the lovely feedback. We are really glad you found it easy to communicate with us and that the service felt efficient. That is exactly the experience we aim to deliver.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Ajay has been amazing
Ajay has been amazing, supportive, helpful. Excellent through out the whole process. He made the experience less stressful. Can not thank Ajay enough. Give that man a raise.
22 January 2026
Reply from MediPay
This is such great feedback to read, thank you. We are so glad Ajay was able to support you and make the whole process feel less stressful. That is exactly the experience we want for every customer.
We have shared your message with Ajay and the team, and we are pretty sure it made his day. We really appreciate you taking the time to say thank you.
If you ever need anything in the future, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Reply from MediPay
Thank you so much for sharing this. We are really glad the application was quick and easy and that we could help take some of the stress off your shoulders. That is exactly why we do what we do.
If you ever need anything in the future, we are here on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
A very easy and non complicated…
A very easy and non complicated application. Once ive paid off current loan, i wont hesitate to use again. Thanks Guys
19 January 2026
Reply from MediPay
Thank you so much for the great feedback. We are really glad you found the application easy and straightforward. That is exactly how it should feel.
It also means a lot to hear you would use us again. We truly appreciate the trust. If you ever need anything, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks again for choosing MediPay.
Reply from MediPay
Thanks so much for the review Jenny. We are really happy to hear you were pleased with the process. Keeping things simple and stress free is exactly what we aim for.
If you ever need help again, you can reach us on 1800 810 950 or at customercare@medipay.com.au
Thanks for choosing MediPay.
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