Medihealthdirect Reviews 

15
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(15)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really efficient and friendly online…

Really efficient and friendly online pharmacy. Easy to use website with full clinical pharmacy support and fast delivery. Thoroughly recommend Mediheath

1 October 2026
Unprompted review
Medihealthdirect logo

Reply from Medihealthdirect

Hi David, thank you so much for your kind review and for recommending us. An easy-to-use website, full support from our pharmacy team and fast delivery are exactly what we work hard to provide, so it's great to hear we got it right for you. We look forward to helping you again whenever you need us.

Best wishes,
The MediHealth Direct Team

Rated 5 out of 5 stars

Approachable and trustworthy

Monthly consultations and trustworthy advice.

30 September 2026
Unprompted review
Medihealthdirect logo

Reply from Medihealthdirect

Hi Sarah, thank you so much for taking the time to leave such a lovely review. Being approachable and giving advice you can trust is exactly what our pharmacy team aims for, so it's great to hear that's come across. We're always here whenever you need us.

Best wishes,
The MediHealth Direct Team

Rated 5 out of 5 stars

Excellent and prompt service.

1 October 2026
Unprompted review
Medihealthdirect logo

Reply from Medihealthdirect

Thank you so much for the five-star review! We know how much speed matters, so we're delighted you found our service both excellent and prompt. We're here whenever you need us. The MediHealth Direct Team

Rated 5 out of 5 stars
Medihealthdirect logo

Reply from Medihealthdirect

Thank you so much for the five-star review! We know how much speed matters, so we're delighted you found our service both excellent and prompt. We're here whenever you need us.

The MediHealth Direct Team

Rated 5 out of 5 stars

Efficient, Discreet and Fast!

Amazing I ordered at 3/4pm and it was with me by lunch the next day! Fast approval too!

28 September 2026
Unprompted review
Medihealthdirect logo

Reply from Medihealthdirect

Hi Aisha, thank you for such a lovely review! Ordering mid-afternoon and having it with you by lunchtime the next day is exactly the experience we aim for, and we're glad the approval was quick too. Discretion matters to us just as much as speed, so it's great to know we got both right for you.

The MediHealth Direct Team

Rated 5 out of 5 stars

Amazing service

Amazing service, and the website is easy and straightforward to use. The products arrived exceptionally fast, and I am very pleased with the overall experience.

11 April 2026
Unprompted review
Medihealthdirect logo

Reply from Medihealthdirect

Dear Neelam, thank you for your wonderful feedback! We've worked hard to keep our website simple, so it's great to hear you found it easy and straightforward to use, and that your order arrived so quickly. We're really pleased you had such a positive experience with us.

The MediHealth Direct Team

Rated 5 out of 5 stars

Very reliable and friendly service

Very reliable and friendly service. Would definitely recommend

18 August 2025
Unprompted review
Medihealthdirect logo

Reply from Medihealthdirect

Thank you, Raheem! Reliable, friendly service is at the heart of what we do, so it means a lot to hear that from you. Thanks, too, for recommending us.

The MediHealth Direct Team

Rated 5 out of 5 stars

Great people to deal with

Great people to deal with, very professional, just great people!

13 August 2025
Unprompted review
Medihealthdirect logo

Reply from Medihealthdirect

Thank you so much, Mr Abdul Hafeez! Our people are the heart of MediHealth Direct, so hearing that you found them professional and great to deal with has really made the team's day.

The MediHealth Direct Team

Rated 5 out of 5 stars

Excellent service wish them the very…

Excellent service wish them the very best of luck

1 August 2025
Unprompted review
Medihealthdirect logo

Reply from Medihealthdirect

Thank you, Abdul Zaheer, for your kind words and good wishes! Support like yours means a great deal to us as we grow, and we'll keep working hard to deliver the excellent service you experienced.

The MediHealth Direct Team

Rated 5 out of 5 stars

Highly recommend, great service

Really please with the prompt delivery and professional advice.

11 August 2025
Unprompted review
Medihealthdirect logo

Reply from Medihealthdirect

Hi Aaron, thank you for the five stars! We're really pleased your delivery arrived promptly and that you found our advice helpful. Our team is always happy to answer any questions, so please get in touch any time.

The MediHealth Direct Team

Rated 5 out of 5 stars

Outstanding

I’ve used MediHealth Direct several times now and I can confidently say they’ve set a new standard for online pharmacies. From the moment you start the consultation process, everything feels streamlined, professional, and genuinely patient-focused. The team of UK-registered pharmacists and prescribers clearly take safety and discretion seriously, and the turnaround time is incredibly fast, with free next-day delivery!

What really sets them apart is their partnership with the NHS Pharmacy First service. Being able to access video consultations for minor conditions like UTIs or sinusitis without needing a GP appointment has been a lifesaver, especially during evenings and weekends. It’s reassuring to know that all medications come from a GPhC-registered pharmacy, so quality and compliance are never in question.

I also appreciate how inclusive their services are, whether it’s support for weight loss, hormone therapy, mental health, or even care-home medication management, MediHealth Direct delivers with compassion and integrity. Their customer service team is UK-based, friendly, and available seven days a week, which makes a huge difference when you need quick answers or reassurance.

If you’re looking for a reliable, discreet, and efficient healthcare provider that truly puts patients first, I can’t recommend MediHealth Direct highly enough. They’ve earned my trust and I’m sure they’ll earn yours too.

14 August 2025
Unprompted review
Medihealthdirect logo

Reply from Medihealthdirect

Dear Bilal, thank you for taking the time to write such a detailed and generous review! We're delighted the consultation process has felt streamlined and professional, and that our turnaround has impressed you. Safety, discretion and compassion are at the core of everything our pharmacists and team do, so it's wonderful to hear that comes through. Thank you for your trust; we look forward to continuing to look after you.

The MediHealth Direct Team

Rated 5 out of 5 stars

Excellent team and excellent service

Excellent team and excellent service. The team are always very helpful and the app is easy to use. I will definetly be using Medihealdirect from now they are quick and very professional.

13 August 2025
Unprompted review
Medihealthdirect logo

Reply from Medihealthdirect

Thank you, Maddy! It's lovely to hear the team has always been helpful and that you found the app easy to use. We're so glad to have you with us and look forward to helping you again.

The MediHealth Direct Team

Rated 5 out of 5 stars

Great service

Great service, fast and efficient and very knowledgeable. Highly recommend

13 August 2025
Unprompted review
Medihealthdirect logo

Reply from Medihealthdirect

Thanks so much, Adnan! Our pharmacists and team take real pride in their knowledge, so we're delighted you found us fast, efficient and knowledgeable. We really appreciate the recommendation.

The MediHealth Direct Team

Rated 5 out of 5 stars

Brilliant online pharmacy

Medihealth have been fantastic with delivering my medication the very next day. The app was very easy to follow and made ordering my medication seamless. The pharmacist and team were also very helpful in ensuring I have the correct medication! Keep up the amazing work!

2 July 2025
Unprompted review
Medihealthdirect logo

Reply from Medihealthdirect

Dear Aayeshah, we're so grateful for your review! Next-day delivery and seamless ordering are exactly what we aim for. Making sure everyone receives the right medication is our pharmacists' top priority, so we're really pleased the team could help. We'll certainly keep it up!

The MediHealth Direct Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look