Geolocation errors
Even though I’m at home, site sometimes says I’m in restricted region and blocks games. Need to refresh several times or reconnect WiFi. Super irritating when in middle of streak.
5 August 2026
Unprompted review
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Company details
Written by the company
Rolly Spin - 425% Bis zu 5500€ + 525 Freispiele
Contact info
Austria
- info@medigoud.nl
- medigoud.nl
2.1
Poor
9 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ID upload kept failing
Tried to upload my ID for verification and the site kept saying “upload failed”. Different browsers, different file sizes. In the end I had to email them manually. Whole thing took a week.
5 August 2026
Unprompted review
Late night mistake, won’t repeat
I registered around 1am, probably not the smartest time. Deposited on impulse, spun some slots half asleep, and woke up to an empty account and a few spam emails from them. Nothing technically wrong happened, but the whole thing felt gross the next morning.
5 August 2026
Unprompted review
I had a bad experience with their…
I had a bad experience with their verification process. I submitted all documents multiple times, yet my account remained restricted for weeks, preventing me from playing or withdrawing funds.
29 July 2026
Unprompted review
Payment options are limited and…
Payment options are limited and withdrawal fees are high. I lost a significant amount of my winnings just because of these hidden fees, which were never clearly stated upfront.
29 July 2026
Unprompted review
The slow response times from customer…
The slow response times from customer service are frustrating. I waited over 24 hours for a reply to a simple question, and the answer I eventually received was unhelpful and vague.
29 July 2026
Unprompted review
The site crashed multiple times during…
The site crashed multiple times during my sessions, especially during the live casino games. This disruption ruined the experience, and the support team did not offer any compensation or apologies.
29 July 2026
Unprompted review
The bonus terms were extremely…
The bonus terms were extremely confusing and difficult to meet. After spending hours trying to fulfill the wagering requirements, I found out I was disqualified because of some obscure rule they never clearly explained.
29 July 2026
Unprompted review
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