Medifintech Reviews 

626
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's extensive knowledge and responsiveness, especially regarding complex NHS pension matters. Many people appreciate the clear explanations and efficient handling of their queries, making daunting processes like the McCloud remedy and pension planning much easier to understand and manage. Reviewers frequently commend the quick turnaround times and the personalized approach, which instills confidence and peace of mind for those navigating intricate financial situations. The user experience is often described as straightforward and supportive, with many feeling that the team goes above and beyond to assist them.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as reliable, helpful, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising them as professional, helpful, and... See more

Response time

Customers had positive experiences with response times, frequently praising the promptness and efficiency of... See more

Customer service

People report positive experiences with customer service, highlighting the clear, professional, and efficient... See more

User experience

Clients share positive opinions on user experience, feeling prepared and less anxious thanks to the clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every NHS doctor or dentist needs the help of Jack Needham and Medifintech. He helps you to access and analyse your entire service, and with all your forms online - walking you through everything step... See more

Rated 5 out of 5 stars

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend t... See more

Rated 5 out of 5 stars

Thank you to all the staff who helped me at Medfintech. I didn’t understand how to interpret the information sent to me in my annual allowance pension statements despite listening to a number of pres... See more

Rated 5 out of 5 stars

I had a productive meeting with Jack today. He went over my pension position which I had been worried about. He produced a set of charts with projections based on different senarios all of which were... See more


Company details

  1. Alternative Financial Service

Written by the company

We provide NHS Pension analysis for Financial Services and Accountancy firms, as well as for professional bodies and individual members. To register for our report service please copy this link into your browser: https://forms.office.com/r/RbGL43ut41


Contact info

5.0

Excellent

TrustScore 5 out of 5

626 reviews

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No recent history of asking for reviews

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5.0

All reviews

(626)

118 reviews in the last 12 months

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Rated 3 out of 5 stars

McCloud Remedy service

Used for the McCloud Remedy service.

It feels like the price has been set at the max amount and doesn't reflect the value offered.

It was a v prompt service but in reality is a lot of money (£1000) for something that adds very little. This money is fully refundable, but ironically this money comes out of Government tax revnues, which we are all paying for.

Honestly, for this kind of money I would have hoped for some personalised future based projections and head-room calculations and advice/input.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The whole process from start to finish was straightforward with clear communication throughout. The team made what I felt was a complex problem seem straightforward and I felt fully supported in the submission process. Thank you for all your help.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful and straightforward sort…

Really helpful and straightforward sort out of my complex AA McCloud tax re calculations , advice also given re: how to claim back and send through SE request. I really did not want the extra stress and hassle of this and wanted it to be accurate (finally)! Fully recommend.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding , workout the seemingly impossible to fathom nhs pension options and explained them so well I feel able to decide what to do and when.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

MediFintech - Elisha

Elisha has been superb throughout. Very knowledgeable and quick to respond to all of my queries. The data was presented in a comprehensive and in depth way, it has been invaluable in helping me to decide how to proceed with my pension plans. I cannot recommend the team highly enough.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service and took away my anxiety

The whole process of going through the annual allowance reassessment process for someone who has incomplete tax records and no accountant was so daunting. The team at Medifintech made the whole process easy. They were so responsive and fantastic at communicating. A special thanks to Jack in the team who was very patient and gave me free one to one time. I cannot thank them enough and would highly recommend them to anyone trying to go through this process with no specialist support.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

I found Medifintech really useful

I found Medifintech really useful in quickly and simply explaining the complexities of the NHS Pension, particularly around the implications of the McCloud Judgement. I found the team very helpful, knowledgeable and efficient and the service is well worth the cost, a lot of which is recoverable.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

exceptional skill, knowledge, understanding and professionalism from the team at Medifintech.

After 5 years of significant stress and wasted time due to ridiculous complexity of the NHS pensions system compounded by employer pay mistakes it has been such a relief to be met with exceptional skill, knowledge, understanding and professionalism from the team at Medifintech. I can't speak highly enough of Jack and Graham and their ability to rapidly reassure and finally resolve this nightmare of pension and tax complexity. I am now confident I have the correct figures submitted and a clear idea of what my pension future holds. I also have sound and relevant advice about what will and will not help me maximise my options.
If you are still struggling with AA charges, pension reports or Remedy calculations don't hesitate to contact them - they will make it feel easy and they will get it right for you. 100% recommend!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Superb service from the team at…

Superb service from the team at Medifintech (and specifically Graham). They provided simple and clear information in what was a very complex recalculation. Excellent communciation and well worth the money spent! Highly recommended

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Complex problems solved simply

This was a very complex problem to understand and well beyond most people. The team at Medifintech explained it all step by step and helped to navigate a minefield of terminology and forms. Very helpful and frankly could not have done it without them.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Medifintech have already done extensive…

Medifintech have already done extensive work on my pension calculations. Following receipt of my pension statement, Jack readily agreed to review it in comparison to their calculations - both were broadly in agreement, some differences were related to a NHSBSA mistake - at no charge. Very grateful for the reassurance.

28 July 2025
Unprompted review

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