Had 11 8mm films converted to digital flash drive. Recently received the conversion back and extremely happy with the end result. Picture quality is so much improved and the colour definition vastly... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We have used Mediafix twice now. They are very reliable, with a good website that aid selecting the many options available. Whilst awaiting the return of our Super8 films plus the converted versions o... See more
Company replied
Amazing and really cheap- we found an old tape my dad made age 17 in a shed and for his 70th I wanted to surprise him playing his old band songs. The company were able to get me the music and send it... See more
Company replied
MEDIAFIX did an absolute first class job on transferring my old VHS home videos to modern digital media. Andrew did a fantastic job of putting my mind at rest and nothing was too much troub... See more
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Company details
Written by the company
MEDIAFIX is European Union’s market leader in the digitisation of analogue media. We digitise all types of analogue media: slides, negatives, photos and photo albums, video cassettes, cine films and audio cassettes. Various additional services complete the range. One important reason for the company’s success is the digitisation technology it has developed itself. The rescue of emotionally and historically valuable memories is part of our mission statement. Since our founding in 2012, we have already digitised more than 200 million analogue media. The number of digitised slides alone amounts to around 1 million per month.
Contact info
AMCO Park, Acanthus Road, B98 9EX Redditch, Worcestershire, United Kingdom
- 020 3904438-0
- info@mediafix.co.uk
- mediafix.co.uk
4.7
Excellent
583 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The process worked
Mediafix did the job as offered and were helpful in guiding me through the process. I am pleased with the result.
10 April 2026
Reply from MEDIAFIX
Hi Maggie,
I'm pleased to hear you were happy with the final result 😊 Thanks for leaving us such a brilliant review.
Kind regards,
Andrew
MEDIAFIX Customer Service Team
They were excellent
They were excellent! Wanted returned earlier and they pulled out the stops and delivered . Great to have memories so accessible. Lovely gift.
1 April 2026
Unprompted review
Reply from MEDIAFIX
Hi Keren,
Thank you so much! We are happy to help 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Great digitisation of Slides !
Really pleased with the digitisation of some of my Father In Law’s Slides. Easy to order, post and receive back. Great service all round.
The Slides are far better quality than we expected, especially when you consider the age of the slides.
Great variety of options in terms of how you want to receive your digital imagines.
Highly recommend MEDIAFIX.
7 April 2026
Reply from MEDIAFIX
Hi Matt,
Thanks so much for your review! Really glad to hear you were happy with the quality of the photos and the service overall. We really appreciate your recommendation 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
The end product is good
The end product is good, and sound is ok on 2 of the 4 items. No acknowledgment of receipt for quite some time and few updates as to progress, until the fixed items turned up
8 April 2026
Reply from MEDIAFIX
Hi Jeff,
Thank you for your review! We are somewhat limited by the original media in terms of sound as we aren't able to enhance it currently. This is something that we are looking at to see if we can improve in the future! We will take your feedback onboard.
Kind regards,
Andrew
MEDIAFIX Customer Service Team
35 mm Slides scanned
I was very pleased to have some old 35mm slides scanned and put on a USB stick in order to have photographs printed. I didn't realise the slides had to go to Germany for the process to be completed, but if you are prepared to wait a few weeks the end result was worth waiting for. Good communication process throughout. Recommended.
8 April 2026
Reply from MEDIAFIX
Hi Allyson,
Thank you for your review! We do digitise media at our headquarters in Cologne. The reason for this is so we can oversee every order and ensure the highest possible quality. Thank you also for your recommendation to others, we really appreciate it 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Superb quality digitisation
Superb quality digitisation.
The service from end to end was very thorough, with an excellent set of digitised images provided both online and on a memory stick.
The whole process took some time it was well worth the wait.
Many thanks
8 April 2026
Reply from MEDIAFIX
Hi Aidan,
I'm so glad to hear you were pleased with your order. Thanks for taking the time to leave us such a great review!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
very efficient service
7 April 2026
Reply from MEDIAFIX
Hi Raj,
Thank you for your five star review! It means a lot to us 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
MEDIAFIX did an absolute first class job
MEDIAFIX did an absolute first class job on transferring my old VHS home videos to modern digital media.
Andrew did a fantastic job of putting my mind at rest and nothing was too much trouble for him.
I would happily recommend MEDIAFIX to anyone looking for a decent media company to do work.
My job was only a small one but I felt like I was treated like any other customer with a huge order.
The quality was amazing.
Thank you Andrew - and all the team
Ray Reynolds
2 April 2026
Unprompted review
Reply from MEDIAFIX
Hi Ray,
What a lovely review to read! Thank you so much for your feedback and on a personal note for your kind words about me. We are happy to help! If ever you need any more media to be digitised in the future, we would love to help. Thanks again for your review and recommendation 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Simple to use and quality great
27 March 2026
Reply from MEDIAFIX
Hi Peter,
Thank you for your brilliant review! Much appreciated 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Brilliant service and a great job!
27 March 2026
Reply from MEDIAFIX
Hi there,
Thank you so much for your feedback! I'm pleased to hear you were happy with our service 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Good polite service
2 April 2026
Reply from MEDIAFIX
Hi Michael,
Thank you for your five star review! We really appreciate it 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Delighted with the results
It was quick, efficient and I am delighted with the results. Thank you
13 March 2026
Reply from MEDIAFIX
Hi Andrew,
Thank you for your positive feedback! Glad to hear you were so pleased with your order 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Very good service
Very good service, although I was disappointed to find that it wasn't a British Company, and so I think Germany got the VAT.
2 April 2026
Reply from MEDIAFIX
Hi Lorraine,
Thank you for your review! I'm sorry that you were disappointed to hear we are a German company. Thankfully, you were pleased with your order and I am happy to hear that. We have had excellent feedback on our service and we are proud to be able to offer it to people in the UK as well as across Europe.
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Memories of loved ones not lost ❤️
I had a family tape of my late.husband .it had mould on it.but communication and service from Mediafix was top class.
Those.memories were.not lost .
Thankyou so much
2 April 2026
Reply from MEDIAFIX
Hi Lisa,
Thank you so much for leaving us such a lovely review. I'm so glad you were pleased with your order and you could relive some treasured memories. That's really what it's all about.
Kind regards,
Andrew
MEDIAFIX Customer Service Team
VHS and Hi8 tape transfer
Great comms and too notice of my delivery requirements. Results of transfer were very good. Will recommend as necessary.
11 March 2026
Unprompted review
Reply from MEDIAFIX
Hi Kevin,
Thank you for your brilliant review and for your recommendation to others! We really appreciate it 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Reply from MEDIAFIX
Hi there,
Thank you for your review! Glad to hear you are happy with it 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Simple process, good results
From submission to receiving digitised videos the process was simple, feedback was good and the digitised videos were of good quality.
19 March 2026
Reply from MEDIAFIX
Hi Dennis,
That's great! Thanks so much for the lovely review 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Reply from MEDIAFIX
Hi Stephen,
Thank you for your brilliant review! I'm glad to hear you were reunited with some old memories 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Reply from MEDIAFIX
Hi Roy,
Thank you for your kind words. It's a pleasure to be able to help 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Reply from MEDIAFIX
Hi Patrick,
Thanks so much for your brilliant feedback!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
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