Medal Reviews 

256
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the exceptional customer service and quick response times, noting helpful and professional support agents who resolve issues efficiently. Many users find the application effective for recording and editing gameplay clips, appreciating its ease of use and features for sharing content. However, some customers also noted significant issues with the app's stability, experiencing frequent crashes, difficulties opening it after updates, or needing to reinstall it repeatedly. Reviewers occasionally reported problems with clips disappearing, not being found, or being unable to delete them, alongside general performance issues like lag and game crashes.

What people talk about most

Application

People report ambiguous experiences with the app, with many praising its ability to save and share gameplay... See more

User experience

Customers had ambiguous experiences with user experience, with some reviewers describing it as the "best... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the kindness, patience,... See more

Product

Consumers find the product to be ambiguous, with many praising its recording and clipping capabilities,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the speed and efficiency... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's easy to set up and get clipping straight away, you can set storage limits and it will alert you when the storage is full, the free package let's you upload 10 minute clips (which i think is a li... See more

Company replied

Rated 4 out of 5 stars

Had some issues with my medal not clipping randomly one day (unsure to why this occurred) but I reached out to medal on discord and created a ticket, a couple hours later Tim (who had helped me before... See more

Company replied

Rated 4 out of 5 stars

Medal is an amazing app which allows you to save, save and post your best moment with whit your friends (i wich i add more) it also have a veary supportive support team that help me solve problem i co... See more

Company replied

Rated 4 out of 5 stars

Very helpful staff, responded quickly. Overall I've had a decent experience with Medal bar some minor issues here and there.

Company replied


Company details

  1. Software Company

Written by the company

Hassle-free, lag-free. Press a hotkey, get a clip. Medal is the best platform for creating and sharing short gaming clips and gameplay


Contact info

3.6

Average

TrustScore 3.5 out of 5

256 reviews

5-star
4-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(256)

136 reviews in the last 12 months

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Rated 1 out of 5 stars

does not work

For multiple times now it was running in background of game and when you press to save a 30 second clip it say it does but the clip is corrupted and does not work. I had enough of it , tried uninstall and same thing like 3 times . Trash software.

9 December 2023
Unprompted review
Rated 1 out of 5 stars

trash ass app don't download

bro how the fk do u mess up a clipping app THAT bad?? I was recording my valorant gameplay and when I went to go check my clips it is literally no where to be found. thanks a lot because i just wasted a very good gameplay on your stupid clipping app

5 November 2023
Unprompted review
Rated 4 out of 5 stars

I love Medal its very easy to use just…

I love Medal its very easy to use just click one button and boom you have everything you did in the last 2min. The reason for the 4 out of 5 stars though is because to download MY OWN CLIP I have to have premium... :((

10 August 2023
Unprompted review
Rated 1 out of 5 stars

Want an app that consistenly sucks?

Want an app that consistenly sucks?

Use Medal then. Always has some kind of issue, game volume isn't right, noise supression doesn't work, some how it doesn't pick up noise, bla bla bla... This app utterly sucks, use OBS and save yourself the headache.

16 August 2023
Unprompted review
Rated 5 out of 5 stars

An Incredible Administrator Nedow - A True Support Superstar at Medal.tv!

I recently had the pleasure of receiving exceptional support from the amazing administrator, Nedow, at Medal.tv. I can't even begin to describe how much he helped me with his lightning-fast responses and perfect assistance.

Right from the start, Nedow showed an incredible level of knowledge and expertise in his role. He effortlessly addressed all my concerns and went the extra mile to explain everything in a way that even a non-techie like me could understand.

But what really stood out about Nedow was his friendly and approachable demeanor. He really made me feel valued as a user of Medal.tv, taking the time to understand my needs and providing personalized solutions. It's rare to find such a helpful and personable support person!

I was blown away by how quickly Nedow resolved my issues. He wasted no time in finding the right solutions and ensuring that I was back on track without any unnecessary delays. His efficiency and dedication to customer satisfaction were truly impressive.

I can't recommend Nedow enough to anyone using Medal.tv. His expertise, friendly nature, and lightning-fast response time make him an absolute asset to the team. I'm incredibly grateful for his assistance and know that others will find his support invaluable too.

In conclusion, Nedow's support as an administrator at Medal.tv has been nothing short of exceptional. His perfect assistance, speedy responses, and genuine friendliness have made my experience with the platform a breeze. Without a doubt, he deserves a well-earned 5-star rating for his outstanding service.

Thank you, Nedow, for being a true support superstar at Medal.tv. Your dedication and expertise have made a world of difference for me. Keep up the fantastic work!

11 July 2023
Unprompted review
Rated 5 out of 5 stars

So helpful with my technical problem

I had a problem with my mic in the clips and the person who helped me, tried everything and anything to get it fixed. And after about 45/50 minutes of communication we got it fixed.... They were so helpful and super kind to me <3 Medal is also really easy to use and they have videos showing you what to click if you ever get stuck.

5 May 2023
Unprompted review

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