Medical Expenses Consulting UK Ltd Reviews 

160
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Can’t praise MEC medical enough especially Nina Goodstall who followed through the whole insurance process so quickly. We are so grateful to Nina who did an excellent job and our medical appointment i... See more

Rated 5 out of 5 stars

A shout out goes to Nina Goodsall at MEC. Nina is consistently responsive courteous and at the same time personable. Her commitment to help clients makes dealing with MEC pleasant and easy. If an or... See more

Rated 5 out of 5 stars

A big thank you to Nina and the team at MEC for always being helpful and supportive. Makes the process smooth and stress-free during times you need it to most. Truly appreciate all of their help and w... See more

Rated 5 out of 5 stars

Nina Goodsall took a keen interest in my wife's condition, she was very prompt in confirming health insurance approval to proceed. Her efficiency in keeping us updated is exemptlorary, we are most gra... See more

Company details

  1. Health Insurance Agency

Written by the company

MEC is one of the UK's leading independent Employee Benefits specialists which has been providing quality advice to its clients for over 20 years. Our friendly, knowledgeable staff help companies find the best employee benefits to meet their unique requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(160)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EXCELLENT SERVICE

Graeme Warner has looked after our private health cover for a number of years now. Can always rely on his professionalism &would definitely recommend him & Dieter & all at MEC for their excellent service.

2 March 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Angela,

Thank you so much for your kind review and recommendation, which is much appreciated.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Have worked with Graeme and the team…

Have worked with Graeme and the team for many years and always received fantastic service. Thanks also to Dieter who is always prompt and helpful with any queries. Always prepared to go that extra mile to help sort out any issues.

26 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Phil,

Thank you very much for your kind review which is much appreciated.

It's great to hear that you have received fantastic service from Graeme and the team for many years.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Highly Recommended

I work with Graeme and the Team at MEC on our Corporate Medical Insurance and they have been fantastic. Responsive and helpful, I highly recommend their services.

25 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Paul,

Thank you very much for your kind review and recommendation which we appreciate.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Excellent Service

Graeme and his team have always provided first class service and support. During renewal, they are proactive and spend time going through the different choices.

Very happy with them and would have no issues recommending them to others.

25 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Sheldon,

Thank you for your favourable review and recommendation which is very much appreciated.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Extremely professional.

During a difficult 18 months where I have had multiple surgeries, each followed by various complications and the need for ongoing physiotherapy etc, the service provided by MEC has been exemplary. All staff I have had dealings with have been so efficient and knowledgeable but I would like to mention Mandy Steadman in particular who has made the whole process seamless and easier to deal with. I am more than happy to recommend MEC.

25 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Thank you very much for your kind review and recommendation.

We're pleased to have been able to help.

Please don't hesitate to contact us if we can be of further assistance.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Feedback

Graeme Warner provided an excellent, efficient service to us at Atlas Copco. We wanted to change our health care provider. Graeme was professional and amenable and always went the extra mile.

Thank you

25 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear jin,

Thank you very much for your favourable review which is much appreciated!

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Excellent

Excellent, always provides a very professional service

24 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Nigel,

Many thanks for your kind review.

If we can be of any further assistance, please don't hesitate to contact us.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Very Professional Service

As an IFA it is great to know I have someone I can recommend my clients to who will sort their medical expenses cover for them. I have worked with Graeme Warner for a number of years and always had excellent service and feedback from my clients

24 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Peter,

Thank you very much for your kind review.

We're pleased to hear that Graeme has provided your clients with excellent service over a number of years and we look forward to continuing to work with you.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Top class service from MEC UK Ltd

Graeme Warner has looked after my private health cover for several years. He is extremely professional, reliable and thorough. He always takes the time to explain my options and cover and is very efficient. I would definitely recommend MEC to anyone and have always found them to source the most competitive insurance tailored to your individual needs.

24 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Kelly,

Many thanks for your very kind review and recommendation.

It's great to hear that Graeme has provided you with a professional, reliable and thorough service over the last few years. We're also pleased to hear that we have been able to source the most competitive, tailored insurance for you.

We look forward to working with you in the future.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

My Dealings with Graeme ove the years…

My Dealings with Graeme ove the years have always been first class MEC have been extremely professional kept my company upto date regularly and kept premiums to a minimum I would highly recommend MEC

24 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Richard,

Thank you very much for your kind review and recommendation.

We were very pleased to hear that Graeme has provided you with a first class service over the years and that the team have acted in a professional manner.

If we can be of any further assistance, please don't hesitate to contact us.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Trustworthy, comprehensive guidance and advice

My contact is Graeme Warner who I've known for years. I trust his judgement and research to always get us the best health care deals.
MEC has always been there if we need any assistance.

24 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear David,

Thank you very much for your kind review.

We were pleased to hear that Graeme has always found you the best health care deals over the years and that the team is always on hand if you need assistance.

We look forward to supporting you in the future.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Great overall experience

The service provided by Mandy Steadman has been exemplary. Mandy has displayed professionalism throughout my claim process. She has been very efficient and responds quickly.
My overall experience has been a good one.
Thank you.

24 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Jane,

Many thanks for your kind review.

We were very pleased to hear that Mandy has provided you with an efficient, professional service.

We strive to provide a high level of customer service and it is great to hear it is appreciated.

If we can be of any further assistance, please don't hesitate to contact us.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Great team and professional service

Unfortunately, I have had to use the services of MEC on three occasions over the last eighteen months. However, the professionalism of the team, in particular Mandy Steadman, made the whole process so very clear and easy.
Having to cope with any injury or illness can be stressful, but this stress was reduced significantly thanks to the prompt responses of the MEC team. All my queries and questions were acted on quickly, always within 24 but often much quicker. The whole process of making a claim and accessing treatment could not have been made easier.
Thank you for your help and support.

22 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Chris,

Thank you very much for your excellent review.

We were pleased to hear that you found the helpline team professional and that they were able to help reduce stress by making the whole process clear and easy.

Please don't hesitate to contact us again if you need our assistance.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

I would like to thank all MEC team and…

I would like to thank all MEC team and in particular Mandy Steadman and Julie Newman for a great work done for me, for the quick responses and keeping me updated and informed with status of my queries. For the last couple of years I had to use the service quite often and I am always happy with the results. Considering current COVID-19 situation my medical appointments were quite often postponed that required some rearrangements. However MEC team were always helpful and reacting on these changes very quickly. I have not had any issues while using MEC service.

19 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Anna,

Thank you so much for your very kind review.

We're pleased to hear that the MEC team, especially Mandy and Julie, are providing you with quick responses and keeping you updated and informed with the status of your queries.

Providing a high level of customer service is key to our business and we're glad to hear it is appreciated.

If we can be of any further assistance, please don't hesitate to contact us.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Excellent service for a newcomer to the UK

For an American that just moved to the UK navigating the NHS, private doctors and consultants, and understanding excess payment has been very challenging to say the least. Not only the team at MEC Medical (Mandy, Fiona, Julie) has been professional and quick to address any issues/ questions but also they have been very patient with me explaining (and re-explaining) the process. I don't know what I would have done without their support!

19 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear CZL,

Thank you very much for your kind review.

I'm pleased to hear that Mandy, Fiona and Julie have been able to provide you with guidance and support. Getting used to a new healthcare system is always going to be challenging and I'm glad we've been able to help.

If you need any further assistance, please don't hesitate to contact us.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

First Class Service

First Class Service
Been dealing with MEC for many years now and Julie is always so helpful, super efficient and makes things so easy. Thank you Julie for taking the stress out of insurance and claims. Really appreciate your support and professionalism.

18 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Emma,

Thank you so much for your kind review.

We're pleased to hear that Julie has been able to support you in a helpful and super efficient way.

Please don't hesitate to contact us if we can be of any further assistance.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Excellent service

Mandy was really helpful with helping me with everything I needed

16 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear George,

Thank you very much for your kind review.

We're pleased to hear that Mandy was able to help you with everything you needed.

Please don't hesitate to contact us if you need any further assistance.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Great service

I've used this service a few times now, Mandy is always really helpful and comes back very quickly with all the information required, and giving you a number of options close by. She's also very friendly which makes a big difference when you're nervous about potential health concerns, would highly recommend

16 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Anneka,

Thank you so much for your great review and recommendation.

We're so pleased to hear that Mandy provides you with a friendly, efficient service.

If we can be of any further assistance, please don't hesitate to contact us.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Mandy was so helpful and sorted out my…

Mandy was so helpful and sorted out my pre-authorisation very promptly. Great service thank you!

15 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Nikki,

Thank you very much for your kind review.

We're pleased to hear that Mandy was able to help you with your pre-authorisation.

Please don't hesitate to contact us if we can be of any further assistance.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Fantastic level of service by Mandy at…

Fantastic level of service by Mandy at MEC. All responses to any queries from my wife and me have been processed in a very timely, friendly and helpful way. Mandy has been communicating very quickly and efficiently between us, our insurance company, and other parties, delivering a very smooth experience. Thank you so much Mandy!

12 February 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Roman,

Thank you so much for your positive review.

We're pleased to hear that Mandy is looking after you and your wife well.

If you need any further assistance, please don't hesitate to contact us.

Kind regards

Geoff Maggs
Head of International Clients

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look