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Mebeli.bg Reviews 

610
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the customer support and delivery teams for being extremely friendly, polite, and professional during the entire process. Buyers also mention that the furniture arrives safely packed and matches the online pictures and descriptions very accurately. Customers love the extensive product information available on the website, making it easy to select and purchase items. However, some reviewers noted issues with delivery times, mentioning that shipments occasionally took longer than expected or that dates were changed unexpectedly. A few people also experienced minor assembly challenges, such as parts not fitting properly together, lacking required connection holes, or arriving damaged.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting that items match website descriptions... See more

Quality

People report positive experiences with quality, highlighting that items are well-made, solid, and exactly as... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Order

Reviewers highlight great satisfaction regarding the order process, emphasizing that items are easy to... See more

Service

Clients share satisfaction regarding the service, frequently highlighting fast delivery times, smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shopping was easy and convenient. Delivery took a little longer than expected. All parts were packed in one box, which was very heavy. It would be more convenient if they were in two boxes so they wou... See more

Company replied

Rated 5 out of 5 stars

Everything went smooth- I ordered from USA a big mattress 200/200sm and had a friend who received it in Bulgaria. The customer service was nice and prompt, the mattress was delivered on time and my... See more

Company replied

Rated 5 out of 5 stars

All good l, we didn't have any problem with the shipping, shoping or else, however the item we choose was complicated to assamble, and some of the elements for the wall we have to buy separately. At... See more

Company replied

Rated 5 out of 5 stars

The site is user friendly, the item I purchased matches the picture exactly. Information for the item is extensive and useful. The support team is fast, they contacted me less than 12 hours after the... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Изберете мебели онлайн с лекота от Mebeli.bg. Ние сме доверен онлайн магазин, предлагащ богат избор от мебели за всяка стая във Вашия дом. От класически до модерен стил, ние имаме опции за всяко пространство - независимо дали търсите удобен диван, практично бюро или гардероб за коридора. Насладете се на бърза доставка, внимателно обслужване на клиенти и безпроблемно пазаруване. Намерете всичко необходимо за Вашия мечтан дом на Mebeli.bg


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

610 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(610)

495 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect,great!

12 April 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Ruslan,

Thank you very much for your positive feedback! We are happy to hear that you were satisfied.

Rated 5 out of 5 stars
Mebeli.bg logo

Reply from Mebeli.bg

Здравейте, Румяна,

Благодарим Ви за милите думи и положителната оценка!Радваме се, че сте останали доволни от нашето обслужване.
Ще се радваме отново да Ви съдействаме при бъдещи покупки!

Rated 5 out of 5 stars

Perfect

Perfect! Thank you!

8 April 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Мая,

Thank you for your positive feedback!
We are delighted that you are satisfied with the products and services we have provided. Your opinion is extremely valuable to us and motivates us to continue maintaining a high level of quality.
We would be happy to assist you with any future orders as well.

Rated 5 out of 5 stars

bought a bed from them

bought a bed from them. The bed is still solid despite... Okay I'm not gonna go into details but the bed is fine!

3 July 2025
Mebeli.bg logo

Reply from Mebeli.bg

Hello,

Thank you very much for your positive feedback!
We are truly glad to hear that you are satisfied with the quality and durability of the bed. It is important to us to offer products that our customers can rely on in the long term.
Your opinion is valuable feedback for us. We will be happy to assist you with any future purchases from our online store.

Rated 5 out of 5 stars

Excellent

Everything was great. Delivery fast

29 March 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Светослав,

Thank you for your feedback!
We're happy to hear everything went great and that your delivery was fast.
We will be happy to serving you again in the future!

Rated 5 out of 5 stars

Top experience

Friendly and helpful on the phone
Easy to order: clear process
Delivered on time

25 March 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Anton,

Thank you for your positive feedback!
We are glad to hear that your shopping experience with our online store was satisfying. It’s a pleasure to know that you were pleased with the friendly phone service, as well as the clear and easy ordering process. We always strive to ensure timely deliveries, and we are happy that we were able to meet your expectations.

Rated 5 out of 5 stars

Everything was super!

The ordering process was easy, the table that I ordered was of good quality, it was very beautiful and relatively easy to put together.

26 March 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Albena,

Thank you very much for your kind feedback!
We’re delighted to hear that you found the ordering process easy and that you are satisfied with the quality and design of your table. It’s also great to know that the assembly process was straightforward for you.
Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

окок

ок ок ок ок ок

11 February 2026
Mebeli.bg logo

Reply from Mebeli.bg

Здравейте, Martin,

Благодарим Ви за споделената обратна връзка!

Rated 5 out of 5 stars

Great product, quick delivery

The product I bought was very good, same color as the image, delivery was quick

24 March 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Екатерина,

Thank you for your feedback! We’re glad the product and our service met your expectations. We truly appreciate your support!

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect - great customer care, fast delivery and great quality of the product.

17 March 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, M B,

Thank you for your kind words and high rating! We are glad that you are satisfied with our service, delivery, and the quality of the product. We look forward to assisting you with any future purchases in our online store!

Rated 5 out of 5 stars

It was great

It was great. I am satisfied with both the furniture and the delivery.

12 March 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Сергей,

Thank you so much for your kind words!We really appreciate your wonderful feedback! It’s great to know that the delivery was easy and convenient, and that you’re happy with your new furniture. Every day, we strive to improve our products and services to ensure the highest level of customer satisfaction.
We truly appreciate your attention and the positive feedback – it means a lot to us!

Rated 5 out of 5 stars

Always great and simple delivery…

Always great and simple delivery experience. I am very happy with the website offerings. We already ordered more than 5 different furnitures for home, and all have been exactly as described and shown on the pictures!

Thank you Mebeli.bg!

13 March 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Gabriela,

Thank you very much for your wonderful feedback! We are very happy to hear that the delivery and shopping were easy and convenient for you, and that the furniture fully met your expectations.
Your words are the greatest reward for us and motivate us to continue offering quality products and excellent service.
We look forward to being of service to you with your next orders!

Rated 5 out of 5 stars

I buy a couch and I understand from the…

I buy a couch and I understand from the support that is changeble on left and right side

11 March 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Slavina,

Thank you for taking the time to share your feedback. We are delighted to hear that you are satisfied with your purchased product.
After conducting a review and speaking with our team, we have confirmed that the sofa you purchased has a reversible corner. This means that during assembly, you can choose which side to place the chaise.
We hope your sofa brings you comfort, coziness, and many enjoyable moments in your home!

Rated 5 out of 5 stars

Good product and fast delivery

Very good product for its price. I am recomending the shop.

9 March 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Невена,

Thank you for taking the time to share your positive feedback.
We are delighted to hear that you were satisfied with your overall shopping experience in our online store. Your recommendation is truly appreciated.
We look forward to assisting you with your future purchases.

Rated 5 out of 5 stars

Service review

Good service, accuracy, correctness.

9 March 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Пенка,

Thank you very much for your kind feedback!
We truly appreciate your positive words about our service, accuracy, and correctness. It is a pleasure for us to know that you are satisfied both with the shopping process and with the quality of our service.

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