Meat Me At Home Reviews 1,287

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very good quality Wagu products as a whole. I've tried a few other beef short ribs from other specialty suppliers as well as local top end butchers. MMAHs selection are excellent. Customer support... See more

Company replied

Rated 5 out of 5 stars

Ordered in preparation for Christmas so we haven't cooked our Iberian pork yet. However, it was very well packed, plenty of notification and looks great. Definitely would consider using Meat Me at Ho... See more

Company replied

Rated 5 out of 5 stars

Great source of good quality meat. They carry meat cuts and varieties that you won’t easily find in other shops. You get very good value especially with their regular offers and special sales. While I... See more

Company replied

Rated 5 out of 5 stars

Good website, had the produce I wanted, at the amouunts I wanted at an acceptable price. Ordeing easy. Able to chose a delivery date - and it arrived on time, with full delivery updates. Very ecologic... See more

Company replied

Company details

  1. Butcher Shop
  2. Meat Products Supplier
  3. Meat Wholesaler
  4. Online Food Ordering Service

Information provided by various external sources

Meat Me at Home supply the same exceptionally high quality meat as their parent company Freedown Food. For over two decades, Freedown Food has been supplying the finest meat available to top Michelin Star restaurants in the UK. From exotic game meats to luxurious Wagyu beef, the quality of Freedown Food and Meat Me at Home’s range of meat is only surpassed by the taste. Discover it for yourself today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Spoiled Meat, Poor delivery! Unresponsive Customer Service!

I'd give zero stars if I could. I had the misfortune of ordering from Meat Me at Home, and it turned out to be an absolute nightmare. Where do I even begin?

First off, the delivery was a complete disaster. Instead of bringing the meat to my doorstep as promised, they decided to play a game of "guess where your food is" by dropping it off at a random COOP. By the time I tracked down my order, it was a sorry sight to behold.

The ice? Melted. The meat? Completely defrosted and at room temperature. It was like they were trying to blame me for picking up the package late (Picked up according to the guideline from DPD email).

But wait, it gets better! When I contacted their so-called "customer service," they had the audacity to wash their hands of any responsibility. Apparently, once they hand off your order to DPD, it's not their problem anymore. How convenient for them!

They promised to "discuss with DPD and get back to me ASAP." Spoiler alert: they never did. I even sent a follow-up email, which they probably used as digital scratch paper because I certainly didn't get a response. In summary: Room-temperature meat, non-existent customer service, and a company that seems to think "responsibility" is just a fancy 13-letter word.

Save yourself the headache (and potential foodborne illness) and order from literally anywhere else.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Our new butcher

Such a fantastic company, our new go to butcher. The meat sent to us was exceptional & the service was amazing. I cannot recommend enough.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

From order through to delivery

From order through to delivery, there was excellent communication. I had to be out when delivery was expected and was easily able to designate a safe location to leave it. Thanks to the excellent insulated packaging (happy to see the use of wool), all products were still frozen, and I am looking forward to tasting them in due course. Previous items have been delicious!

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Quality meat quality service

Delivered on time
Packaged well
Meat quality was exactly as it was advertised
Everything was as expected and agreed upon
I would recommend this company to everyone based on this case. Of course, they could fail in the future, but how they deal with it, will also give an indication of the company.

25 March 2024
Rated 5 out of 5 stars

Great Meat, Great Customer Service

This is the 5th time purchase meat from MMAH, the meat was arrived on time and in prefect condition (well packed and iced). The meat itself also very fresh and as good as the website described.
I would like to give a special appreciation to Alina for her good service and prompt reply on my inquiries.
Cheers

12 March 2024
Rated 5 out of 5 stars

Brilliant All Round

Great prices, fantastic products and rapid delivery!

7 February 2024
Meat Me At Home logo

Reply from Meat Me At Home

Hello Peter,

Thank you very much for sharing your experience! We are happy to hear it was a positive one!

Best wishes,
MMAH team

Rated 5 out of 5 stars

Sublime steaks for celebration

Great quality and wonderful selection of steaks

5 February 2024
Meat Me At Home logo

Reply from Meat Me At Home

Hello Lynn,

Thank you very much for your nice words!
Hope to see you back soon!

Best wishes,
MMAH team

Rated 5 out of 5 stars

Excellent Wagu Beef Short Ribs

Very good quality Wagu products as a whole. I've tried a few other beef short ribs from other specialty suppliers as well as local top end butchers. MMAHs selection are excellent.
Customer support is excellent as well.

7 February 2024
Meat Me At Home logo

Reply from Meat Me At Home

Hi Angus,

Thank you for taking your time to share your experience with us! and thank you for your continued support!

Best wishes,
MMAH team

Rated 5 out of 5 stars

Suckling pork belly

Excellent thermal packing delivered on time. The pork was used to make roast pork, it was the most popular dishes on our dining table in the lunar new year dinner.

9 February 2024
Meat Me At Home logo

Reply from Meat Me At Home

Hi Peter,

Thank you very much for sharing your experience with us! Segovian Certified Suckling Pork Belly is indeed delicious piece! We hope to see you back soon!

Best wishes,
MMAH team

Rated 5 out of 5 stars

As good as usual

As good as usual! This is the best meat supplier in UK in my humble opinion. Not only the quality of their products, but also the professional and very thoughtful services they offer. The delivery is on time, the packing is way above average. It is such a pleasure to purchase from this company. I’ve recommended this brand to all my friends.

31 January 2024
Meat Me At Home logo

Reply from Meat Me At Home

Hi Peng,

Thank you very much for your kind words! We are super happy to make your experience a positive one! It's very nice to see you've enjoyed our service. We are looking forward to see you back!

Best wishes,

MMAH team

Rated 5 out of 5 stars

Best meat

Best meat, fast delivery!

15 January 2024
Meat Me At Home logo

Reply from Meat Me At Home

Hi Richard,

Thank you very much for taking your time to leave this amazing review! We could not be happier for your experience with us! Our products and service are indeed exceptional.

Best wishes,
MMAH team

Rated 5 out of 5 stars

We have been using Meat me at Home for…

We have been using Meat me at Home for a few years now and they never disappoint. The have a good selection of high quality meat which we have not been able to find anywhere else. Service is always excellent, convenient delivery slots and always prompt delivery.

8 January 2024
Meat Me At Home logo

Reply from Meat Me At Home

Hi Gery,

Thank you very much for taking your time to leave this amazing review! We could not be happier for your experience with us!

Best wishes,
MMAH team

Rated 5 out of 5 stars

great service

great service, great product. highly recommended

28 December 2023
Meat Me At Home logo

Reply from Meat Me At Home

Hi Stephen,

Thank you for this lovely review.

Kind Regards,
MMAH Team

Rated 5 out of 5 stars

Ordering was straightforward

Ordering was straightforward. Delivery prompt

27 December 2023
Meat Me At Home logo

Reply from Meat Me At Home

Hi Sandra,

Thank you for this lovely review. We are glad to know that you have enjoyed our service.

We are looking forward to your next order.

Kind Regards,
MMAH Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look