I have been experiencing thinning hair for a couple of years, and tried most of the major hair regrowth brands. MDhair Shampoo and conditioner definitley make my hair appear thicker and i am noticin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So far I am just using the product as directed. They replaced a shampoo that opened in shipping. I appreciated that. However the replacement did the same thing. I didn't contact them about that. A dif... See more
Company replied
I rarely leave reviews. However, the restore serum is working well for me. Very pleased and surprised. Into month four and seeing good hair re-growth on my crown, and my husband said that my hair look... See more
Company replied
Has been 3 months … not seeing much improvement.. getting ready to order Minoxidil 5% to use for the next 3 months. Started using 2% about one ago so hoping 5% will show more results . Just a note... See more
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Company details
Written by the company
Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit. Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.
Contact info
548 Market St, #86774, 94104, San Francisco, United States
- support@mdhair.co
- mdhair.co
4.0
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I didn’t get the order
I didn’t get the order. So how can I answer your question
27 July 2026
Unprompted review
Reply from MDhair
Hi Subadra,
Thank you for sharing your feedback. As we did not receive a response, we were unable to verify the account or details provided. We understand your concern about not receiving your order and would love to be of help.
Delivery timeframes are typically 7–14 days within the US and 14–21 days internationally. Please note that delivery lengths are managed by third‑party couriers and may be affected by customs, weather, or other external factors beyond our control. Tracking details are sent by email and may sometimes be found in your spam or junk folder. You can also access tracking information by logging back into your account. If your order is still within the delivery timeframe, we recommend reaching out directly to your assigned courier for updates. If the timeframe has already been exceeded, please contact our support team at support@mdhair.co so they can assist you further.
Program was easy to start and manage
Program was easy to start and manage. The pricing is good and my hair feels great.
27 July 2026
Unprompted review
Reply from MDhair
Hi Belinda,
Thank you for sharing your feedback. We are delighted to hear that you found the MDHair program easy to start and manage, that the pricing feels right for you, and that your hair already feels great. It is wonderful to know that your experience has been both smooth and positive.
Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.
Excellent fast response
Excellent fast response, and delivery was fast on on the start of my journey 👍
13 July 2026
Unprompted review
Reply from MDhair
Hi Gary,
Thank you for sharing your feedback. We are delighted to hear that your MDHair journey has started with excellent service and fast delivery. It is wonderful to know that your experience beginning with us has been smooth and positive.
Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.
Healthy skin and nails
Products always show up prompt and in a timely manner. The suppliments have made my skin and nails look a lot healthier and my nails are stronger than ever. I am only a month into my hair treatment so it's too soon to have an opinion on how well that is going but I am hopeful that regrowth will happen soon.
25 June 2026
Unprompted review
Reply from MDhair
Hi Kelly,
Thank you for sharing your feedback. We are delighted to hear that your MDHair supplements have already made your skin and nails look healthier and stronger. It is wonderful to know that your orders are arriving promptly and that you are feeling hopeful about your hair treatment as you continue with your regimen. Visible improvements in hair regrowth typically require consistent use over several months, so it is encouraging that you are already seeing positive changes in other areas.
Your success inspires us, and our team at support@mdhair.co is here to provide ongoing care and guidance as you move forward.
Still second month
Still second month , i believe hair get bit stronger, will put another review in few months
27 July 2026
Unprompted review
Reply from MDhair
Hi Nuwan,
Thank you for sharing your feedback. We are glad to hear that after two months of using your MDHair regimen you already feel your hair is getting stronger. Visible improvements often continue to build with consistent use over several months, and it is encouraging that you plan to share another update in the future.
We would love to help you build on this progress. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.
Reply from MDhair
Hi Leona, we're truly sorry to hear that you still haven't received your order and understand how frustrating this must be. We sincerely apologize for the delay and appreciate your patience while this is being resolved. Please reach out to us at support@mdhair.co so we can investigate your order and assist you as quickly as possible.
Not worth the money
I am just not seeing any change in my hair volume or growth at all. I'm losing still so much hair. And the supplements make my stomach turn regardless if I take them with food or not so I had to stop taking them.
26 July 2026
Unprompted review
Reply from MDhair
Hi Allison,
Thank you for sharing your feedback. We understand how discouraging it can feel not to see changes in hair volume or growth right away, and we appreciate your honesty about your experience with the supplements. Please know that visible improvements often require consistent use over several months, and results can vary depending on the severity of the concern.
For tailored guidance on adjusting your regimen, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
Please be very careful and read…
Please be very careful and read everything when ordering from this company and any company about their return policy. I did not know there was a “no return” with this product. I know a lot of companies give some type of ability to return products. I have not even opened “ most of the items 3 months supply” but I can’t send any of it back.
Please be careful with your purchase.
26 July 2026
Unprompted review
Reply from MDhair
Hi Susan, we're grateful that you took the time to share your experience, and we're sincerely sorry for the frustration this has caused. We understand your concerns regarding the return policy and appreciate your feedback as we continue working to improve our customer experience. We'd appreciate the opportunity to review your case, so please reach out to us at support@mdhair.co.
Been using this product for 4 months…
Been using this product for 4 months now, I haven’t seen the results that I was expecting. Cutomer service is non existent, they email me following up and offering feedback and advice. However when I reply to the emails as they suggest with follow up photos on my progress, I never hear back. I have been extremely disappointed in their lack of service and attention. I was expecting more from this company as far as the customer service goes. I hope this is improved because if it is happening to me, I am sure others are going through the same frustration.
26 July 2026
Unprompted review
Reply from MDhair
Hi DA, we sincerely apologize for the disappointment you've experienced with both your progress and the communication from our support team. Your feedback is incredibly valuable, and we're sorry that we did not provide the timely attention and guidance you were expecting throughout your journey. Please email us at support@mdhair.co so we can investigate what happened and assist you further.
This is by far the greatest hair…
This is by far the greatest hair vitamins I have tried and I have tried many many. Due to health problems my hair was falling out a lot and MD helped emmensly. Without these products my hair falls out a lot and one month in i alwready have stronger amd healthier hair
19 May 2026
Unprompted review
Reply from MDhair
Hi Nara, thank you so much for sharing your wonderful experience with us! We're truly delighted to hear that MDhair has helped strengthen your hair and made such a meaningful difference for you, especially after everything you've been through. If you ever need support, don’t hesitate to contact us at support@mdhair.co.
The customer service for MD hair is…
The customer service for MD hair is exceptional. They were responsive and kind when I had an issue with packaging that was not their fault. The product is easy to use and appears to be of great quality. I have not been using long enough for results but look forward to continued use of MD hair.
26 July 2026
Unprompted review
Reply from MDhair
Hi Christy, thank you so much for your thoughtful review! We're delighted to hear that our team could provide the responsive and kind support you deserved, and we truly appreciate your patience as you continue your MDhair journey. If you need any help along the way, just email us at support@mdhair.co.
Great communication
Great communication, arrived when it was meant to, I’ve not used for long enough to notice any difference yet!
26 July 2026
Unprompted review
Reply from MDhair
Hi Kiera, thank you for taking the time to share your experience! We're delighted to hear that your order arrived on time and that you had a great experience with our communication, and we hope you'll start seeing positive results with continued use. If you need any help along the way, just email us at support@mdhair.co.
I just started to used your product and…
I just started to used your product and I heard they are very good, I hope they help me out with my hair.
10 July 2026
Unprompted review
Reply from MDhair
Hi there, we're so glad you've started your MDhair journey, and we appreciate you sharing your first impressions! We hope your experience lives up to your expectations and delivers meaningful improvements for your hair over time. Whenever you need us, reach out at support@mdhair.co.
Had product for roughly 2 / 3 weeks and…
Had product for roughly 2 / 3 weeks and my hair so far feels and looks healthier.
Feel like there is skin head growth in hairline.
Product did take a while to come and was way over the predicted delivery date but I’m not really bothered by it. Overall so far positive signs early doors
25 July 2026
Unprompted review
Reply from MDhair
Hi Thomas, thank you so much for your thoughtful feedback! It's wonderful to know you're already seeing positive early results with healthier-looking hair and promising hairline growth, and we truly appreciate your understanding regarding the shipping delay. Our team is happy to help! You can email us at support@mdhair.co.
after 6 weeks of using all recommended…
after 6 weeks of using all recommended products, my hair shedding significantly worsened.
24 July 2026
Unprompted review
Reply from MDhair
Hi Maryse, we're truly sorry to hear that your hair shedding worsened after six weeks of using the recommended products, and we understand how discouraging that must feel. While hair growth journeys can vary from person to person, we'd like the opportunity to better understand your experience and review your case. Please reach out to us at support@mdhair.co so we can check your situation and assist you further.
Im starting to notice some notable …
Im starting to notice some notable change which gives me hope and confidence that it working
25 July 2026
Unprompted review
Reply from MDhair
Hi there, thank you for sharing your encouraging progress with us! We're thrilled to hear you're already noticing positive changes, and we hope your results continue to build, bringing you even more confidence throughout your hair care journey. If you need any help along the way, just email us at support@mdhair.co.
What I like and dislike:
What I like is that none of the products make my hair sticky or dirty. The protocol is simple to follow so isn't intrusive to my day.
What I don't like, at least so far, is that I don't see any new hair growth after using it for two months. But because it's easy to follow, I'll give it more time and see what happens.
24 July 2026
Unprompted review
Reply from MDhair
Hi Jane,
Thank you for sharing your feedback. We are glad to hear that you find the MDHair products easy to use and that they fit smoothly into your daily routine without leaving your hair sticky or heavy. We also understand how important visible new growth is, and want to reassure you that results typically require consistent use over several months before becoming noticeable. It is encouraging that you are committed to continuing your regimen, and we are here to support you along the way.
Every journey is unique, and our medical experts can review your case at support@mdhair.co to ensure you continue seeing the best possible results.
I shower and wash my hair daily but…
I shower and wash my hair daily but still unsure how to use the products. Should i use shampoo daily? Should i use the peptide oil after each wash? I have been using the customized serum daily if i used the 2 previous products or not. Then i have taken the vitamin supplement daily.
24 July 2026
Unprompted review
Reply from MDhair
Hi Edward,
Thank you for sharing your feedback. We understand how important clear instructions are when starting a new regimen, and we appreciate your commitment to using the customized serum and supplement daily. It is normal to have questions about how often to use the shampoo and peptide oil, and we want to make sure you feel confident in your routine.
We would love to help clarify your regimen. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.
Not seeing any change
24 July 2026
Unprompted review
Reply from MDhair
Hi Brandi,
Thank you for sharing your feedback. We understand how important visible improvements are and want to reassure you that hair treatments often take consistent use over several months before full results can be seen. It is encouraging that you are staying committed to your regimen, and we are here to support you along the way.
We would love to help you through this process. Please reach out to our medical experts at support@mdhair.co for personalized recommendations.
I have been using the products for…
I have been using the products for about two weeks. I am using the liquid on my spots, taking the capsule, and drinking the mix. Everything has been easy so far.
24 July 2026
Unprompted review
Reply from MDhair
Hi Jeff,
Thank you for sharing your feedback. We are delighted to hear that your MDHair routine using the liquid, capsule, and mix has been easy to follow and that you are already having a positive experience after two weeks. It is wonderful to know that your regimen is fitting smoothly into your daily routine.
Your success inspires us, and our team at support@mdhair.co is here to provide ongoing care and guidance as you move forward.
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