I’ve been using MDhair for about two weeks now, and so far, it’s been a really promising addition to my routine. While two weeks is obviously too early to see dramatic new hair growth, I have alread... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I do think the system is working. I just wish the delivery system of the topical serum is in a different form. I prefer the foam delivery system as it adds volume and it doesn’t make my hair have a we... See more
Company replied
It’s been a month using the shampoo and vitamin supplement, and I notice about 40% less hair loss and WAY less scalp itching. I shampoo my short hair every 2-3 days. I’m not daily with the serum becau... See more
Company replied
The product is new to me so I am following the instructions in my day to day use. I ve seen the timeline as to when I should see active results within the first 1 to 7 months. Hoping my hair res... See more
Company replied
Company details
Written by the company
Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit. Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.
Contact info
548 Market St, #86774, 94104, San Francisco, United States
- support@mdhair.co
- mdhair.co
4.0
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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Currently on my 5th month of shampoo 🧴…
Currently on my 5th month of shampoo 🧴 scalp serum and supplements
I’ve hair extensions and noticed less of them have come out this past few weeks, they def staying in better and the shedding has stopped
Really pleased so far
The customer service is great
6 August 2026
Unprompted review
Reply from MDhair
Hi Lynne, your five-month progress update is wonderful to hear, and we truly appreciate you taking the time to share it! We’re so happy that your routine with the shampoo, scalp serum, and supplements has coincided with less shedding and that you’re feeling pleased with how your extensions are staying in. It also means a great deal to know that you’ve had such a positive experience with our customer service team. If you need any help along the way, just email us at support@mdhair.co.
Bought a further 3 months supply
Because I am in the UK, delivery is a little longer as it's from the USA. However it's pretty quick considering that.
The product goes well in my coffee. I am on my second month, but I haven't really seen any change in my hair yet. I have been using the collagen with other MD products, so I'm still hoping it will improve the thickness of my hair.
My main set back is that it is rather expensive. I can buy cheaper products here in the UK and may well consider that next time? Unless of course MD collagen really shows some results.
6 August 2026
Unprompted review
Reply from MDhair
Hi Vicky, we sincerely appreciate you sharing such a detailed update about your experience! It’s wonderful to know that the collagen fits easily into your coffee and that your delivery arrived promptly considering the international shipping, and we understand how important it is to see meaningful progress when investing in a hair care routine. Thank you for continuing with MDhair and for giving the products more time, and we hope you’ll feel encouraged by your progress as you move forward. Our team is happy to help! You can email us at support@mdhair.co.
My hair is begining to feel like hair…
My hair is begining to feel like hair again , not like straw anymore.
1 August 2026
Unprompted review
Reply from MDhair
Hi Barbara, we’re delighted to hear about this encouraging change in your hair! Knowing that your hair is beginning to feel more like itself again and that you’re noticing an improved texture is wonderful to hear. We’re grateful to be part of your journey and hope you continue to experience positive progress with your routine. If you need any help along the way, just email us at support@mdhair.co.
Got tricked into a membership I didn't want
Wanted to try it out but then got charged almost $200 Australian for a 'membership' I didn't want and two months of product was sent without notifying me prior and couldn't be cancelled.. Customer service is copy and paste or a bot. Do not use this company.
6 August 2026
Unprompted review
Reply from MDhair
Hi Chris,
Thank you for sharing your feedback. We are sorry to hear about the unexpected charge and the frustration with customer service. As we did not receive a response, we were unable to validate your account.
Please note that MDhair subscriptions are clearly indicated during checkout after filling out the trial kit. The subscription amount and the date when it will repeat are displayed near the payment button before completing the order.
Regarding customer service, our initial assistance is provided by an automated bot to help resolve common issues quickly. If the matter is not resolved, the case is escalated to a human representative. You can also request to speak directly with a human at any time.
For immediate assistance, please contact our support team at support@mdhair.co so they can review your case and clarify the subscription details.
Post Cancer Hair
I'm barely a month in...but I already feel my hair is healthier! I lost my hair during cancer treatments. It grew back in rough, course, and wavy. Hair loss and shedding is something I'm battling with MDhair custom box each month!
5 August 2026
Unprompted review
Reply from MDhair
Hi Stacie, your story truly touched our team, and we’re grateful you took the time to share your experience! It’s wonderful to hear that your hair is already feeling healthier in the early stages of your routine, and we’re honored that you’ve chosen MDhair to support your ongoing hair care needs. Thank you for placing your trust in us, and we’re wishing you continued encouragement as you move forward. Our team is happy to help! You can email us at support@mdhair.co.
I didn't order a send order but it was…
I didn't order a send order but it was sent
5 August 2026
Unprompted review
Reply from MDhair
Hi Kristyn, thank you for bringing this to our attention, and we’re sorry for the unexpected shipment! We completely understand how concerning it can be to receive an order you didn’t knowingly place, and we’d be happy to look into what happened and clarify the details for you. We appreciate you sharing your experience and want to make sure this is addressed properly, so please reach out to support@mdhair.co so our team can look into this for you.
Products seem great so far easy to use…
Products seem great so far easy to use I am in my first month so am hoping for a good outcome.
Ordering was easy and shipped quick.
5 August 2026
Unprompted review
Reply from MDhair
Hi Julie, we’re so happy to hear that your MDhair journey is off to such a positive start! It’s wonderful to know that you’re enjoying how easy the products are to use and that your order arrived quickly after a seamless ordering experience. Thank you for choosing MDhair, and we’re wishing you continued progress as you stay consistent with your routine. Our team is happy to help! You can email us at support@mdhair.co.
Bought some shampoo last month then…
Bought some shampoo last month then suddenly this months they’ve decided to take £88 pound from my account saying I’m subscribed but I don’t have an account or anything
5 August 2026
Unprompted review
Reply from MDhair
Hi Liam,
Thank you for sharing your feedback. We are sorry to hear about the unexpected charge and the confusion regarding a subscription. As we did not receive a response, we were unable to validate your account.
Please note that MDhair subscriptions are clearly indicated during checkout after filling out the trial kit. The subscription amount and the date when it will repeat are displayed near the payment button before completing the order.
Our support team at support@mdhair.co will be able to investigate the charge and ensure your account status is corrected.
I have just started the product less…
I have just started the product less than a month ago, so I am still waiting for results. However, I am hopefully and have had a good experience with customer service.
5 August 2026
Unprompted review
Reply from MDhair
Hi Trisha, thank you for sharing your experience with us and for giving MDhair a chance! We completely understand that meaningful hair changes can take time, and we’re so glad to hear that you’re feeling hopeful and have already had a positive experience with our customer service team. We truly appreciate your trust and look forward to supporting you throughout your hair care journey. If you’d like guidance or support, email us anytime at support@mdhair.co.
Highly recommend for thinning hair
I have been using the shampoo, serum, and pills and am seeing noticeable results within the first six months. My hair feels stronger and I have lots of baby hairs in previously thinning areas. Shipping is quick and easy and the auto delivery is helpful to stay on track.
5 August 2026
Unprompted review
Reply from MDhair
Hi Leah, we’re absolutely delighted to hear about the progress you’ve experienced with your MDhair routine! Knowing that your hair feels stronger and that you’re seeing encouraging new growth in previously thinning areas is incredibly rewarding. We also appreciate you highlighting the convenience of our shipping and auto delivery, and we’re grateful for your trust and recommendation. Our team is happy to help! You can email us at support@mdhair.co.
Hair Recovery
When I started, my hair was falling out quite a bit. That stopped pretty much. I’m using the serum to address the crown of my head which has been thinning. I have actually doubled the dose. I’ve been using a total of 3 months so am not sure if that is correcting, but I think it’s better. I’ve recommended the product to several family and friends.
4 August 2026
Unprompted review
Reply from MDhair
Hi Karen, thank you so much for sharing such an encouraging update with us! We’re thrilled to hear that you’ve noticed a meaningful improvement in your hair shedding and that you’re seeing positive changes while focusing on your crown. It truly means a lot that you’ve recommended MDhair to your family and friends, and we’re grateful for your trust and support. If you’d like guidance or support, email us anytime at support@mdhair.co.
Great communication
Great communication, packaging superb and good follow up too. Product seems good straight away but early in the process. Happy to say after 6/8 weeks
5 August 2026
Unprompted review
Reply from MDhair
Hi Darren, your kind words are incredibly appreciated by our team! We’re so pleased to hear that our communication and follow-up have made a positive impression and that you’re happy with the quality of the packaging and products so far. Thank you for giving MDhair a chance, and we’re excited to support you as you continue your routine and see how things progress over the coming weeks. Our team is happy to help! You can email us at support@mdhair.co.
Get the filtered shower head!
Get the filtered shower head! This thing completely changed my shower experience. I immediately noticed a difference in the water pressure the first time I used it. I also have chronic eczema and sensitive skin and this has helped reduce my itchiness. My skin thanks you MDHair! It’s too early to tell how my hair has been affected by the shower head but couldn’t wait to leave a review! I love this product!
31 July 2026
Unprompted review
Reply from MDhair
Hi August,
Thank you for sharing your feedback. We are delighted to hear that the MDHair filtered shower head has completely changed your shower experience, improving water pressure and helping reduce itchiness with your sensitive skin. It is wonderful to know that your skin already feels better and that you are so pleased with the product. While it may take more time to see the full impact on your hair, we are excited that your journey has started positively.
For tailored guidance on supporting continued improvement, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
The overall eperience has been great…
The overall eperience has been great with the products and customer service. The website has made it easy to manage the membership which is a plus. A+ prodcuts and support.
3 August 2026
Unprompted review
Reply from MDhair
Hi JP, thank you for your amazing feedback! We're thrilled to hear you've had a great experience with both our products and customer service, and that managing your membership through our website has been easy and convenient. We truly appreciate your A+ recommendation, and if you ever need support, don’t hesitate to contact us at support@mdhair.co.
Customer service is really good
Customer service is really good. I like the products and have no complaints, however, I’m not seeing a difference in hair fall almost 3 months into using the shampoo, scalp serum and vitamins.
4 August 2026
Unprompted review
Reply from MDhair
Hi Anon, thank you for sharing your honest feedback and for recognizing our customer service team! We're delighted to hear you're happy with the products, and while we understand it can be disappointing not to see the reduction in hair fall you were hoping for after almost three months, everyone's hair journey is unique and results can vary. If you'd like guidance or support, email us anytime at support@mdhair.co.
I have been using the product diligently but...
I have been using the shampoo (alternate days), serum (alternate days), the supplement (Daily) for about 3 months, but no sign of any improvement to my head top baldness and hair growth. I don't think it works for age above 65.
4 August 2026
Unprompted review
Reply from MDhair
Hi Chuan, thank you for sharing your honest experience and for being so consistent with your routine for the past three months. We understand how discouraging it can be to diligently use the shampoo, serum, and supplements without seeing the improvement you were hoping for, and we’re sorry this has been your experience. If you’d like guidance or support, email us anytime at support@mdhair.co.
Just starting this journey.
Just started this journey, but is going good.
4 August 2026
Unprompted review
Reply from MDhair
Hi Tanya, thank you for beginning your journey with us and for sharing your early experience! We're so glad to hear things are off to a positive start, and we hope you'll continue seeing great progress in the weeks ahead. If you ever need support, don’t hesitate to contact us at support@mdhair.co.
This product made my hair dry and scalp scratch
I did not like the shampoo which made my hair very dry and my scalp scratch. I took the 3 month kit and got automatically enrolled to a full subscription, I did not get any messages reminder, they directly took the £74. And now that I have canceled my subscription and started the refund process I have no answer from the client team who was very responsive at first… I had to pay the package to be sent back which they don’t refund you of! I don’t recommend the product at all and if you look at the components they are not good for the skin.
4 August 2026
Unprompted review
Reply from MDhair
Hi Anne‑Laure,
Thank you for sharing your feedback. As we were unable to verify the account details provided, we will treat this as an unverified review. We are sorry to hear that you are disappointed with the MDHair products and that they did not meet your expectations. We understand your concerns regarding dryness, scalp irritation, subscription renewal, and the refund process.
Visible improvements with MDHair typically require consistent use over several months, as hair growth is a gradual process. At checkout, near the payment button for the trial kit, it is indicated that the subscription will renew, including the cost and frequency of renewal.
We regret that this was not clear to you and appreciate your input. Please ensure you are contacting the correct support mailbox so our team can assist you further. Once we have received the return receipt and there is progress with the delivery, we will wholeheartedly apply the refund as long as it is within the return process under our terms and conditions at www.mdhair.co/terms.
We would love to help clarify your subscription details and address your concerns. Please contact our support team at support@mdhair.co.
Got the handheld shower head first time…
Got the handheld shower head first time using a filtered one. I enjoy how the hard water smell is gone and how the pressure options feel great. My boyfriend says his scalp and body have been better with his acne. Only gave this rating as it's only been less than a month so hoping to see longer period how it does.
18 July 2026
Unprompted review
Reply from MDhair
Hi Glenda, thank you for sharing your thoughtful experience with us! We're delighted to hear you're enjoying the filtered handheld shower head, especially the fresher-smelling water, versatile pressure settings, and the positive changes both you and your boyfriend have noticed so far. We truly appreciate your trust as you continue using it, and if you need any help along the way, just email us at support@mdhair.co.
Like a scammer
Not a good value
Is it not a good value
I didn’t get any answer
4 August 2026
Unprompted review
Reply from MDhair
Hi James, we’re sorry to hear that you felt unsupported and didn’t receive the answer you were looking for. Your concerns about the value of your purchase are important to us, and we’d be grateful for the chance to address them properly. Reach out to us at support@mdhair.co if you’d like further assistance.
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