Appalling service
Appalling service. The recipient didn’t answer door in time and they took flowers back to the shop (they use Addison Lee to deliver rather than their own service). When I called to check up (on a working Friday early afternoon) there was no answer on their telephones and the email I sent said they were not open again until Tuesday. Immediately cancelled my card payment until the dispute is settled. Their flagship store is closed also so there is definitely something going on with this company.








