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Mckissock Learning - Appraisal Reviews 

345
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers had a great experience with this company. Customers consistently praise the staff and instructors for their clear, engaging presentations and helpful support, often incorporating humor and real-world insights. Many appreciate the well-organized and informative course content, finding it effective for learning and meeting their needs. The flexibility to complete courses at one's own pace and the convenience of online options are also highly valued. However, some people encountered difficulties with the website, citing navigation challenges, glitches, and problems with features like search functions or surveys. Others found courses lacked interactivity, feeling like reading online textbooks without enough videos or activities, and disliked the inability to easily review sections or pause chapters. A few also noted administrative issues, such as unreceived certificates or unexpected course expirations.

What people talk about most

User experience

Customers consistently note ambiguous experiences with user experience, with many expressing frustration over... See more

Staff

Reviewers highlight positive aspects of staff, often praising individual instructors and support agents for... See more

Website

Customers had ambiguous experiences with the website, with many reviewers finding it confusing and difficult... See more

Product

Users describe ambiguous interactions with product, with some expressing satisfaction with certain courses,... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing satisfaction, praising... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really enjoy the program, I just wish there was a way for me to take notes to save for later. Once you move on from a page or section there is really no way to quickly reference back to important in... See more

Rated 4 out of 5 stars

The summary is a great addition to the website. It let's you know where you are pertaining to courses needed to meet state requirements. The only flaw I see is that it does not recognize courses in... See more

Company replied

Rated 4 out of 5 stars

Many years of being a McKissock customer, I am mostly satisfied with the experience. I do have to comment that the course on Bias and Fair Housing this CE period was one of the most miserable class... See more

Company replied

Rated 4 out of 5 stars

I thought the courses were laid out well. Taught well. Access to speak with instructor was all right, as most instructors are working they got back to you in a timely manner.

Company replied


Company details

  1. Real Estate Appraiser

About Mckissock Learning - Appraisal

Written by the company

Your online appraisal school

For more than 30 years we’ve partnered with appraisers like you to deliver high quality appraisal education solutions. You’ll find over 100 online courses (and counting!) with more than 50,000 customer reviews rating us as the #1 appraisal school in the nation. Whether you’re just getting started or a seasoned pro, our online appraisal classes offer the webinars, live classes and professional development you need to achieve success.


Contact info

3.8

Great

TrustScore 4 out of 5

345 reviews

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3.8

All reviews

(345)

106 reviews in the last 12 months

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Rated 1 out of 5 stars

Started 7-hour course and got to final exam when a pop up box claimed course was expired.

I had enrolled in a few classes, some of which were noted as "expired". But one had not expired yet. I logged in and went through the whole 7 hour course and passed the quizzes. When I tried to proceed to the final exam, a box popped up and said the course had expired. The course had never been opened before and their website states the courses are good for 2 years. I signed up late May of the prior year and their pop up said the course expired less than 3 months later. This is now April, 11 months later. This is bad business practice.

29 April 2025
Unprompted review
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. We’d like to make things right—please reach out to us at 800-328-2008 so we can address your concerns directly.
Thank you for giving us the chance to improve.

Rated 1 out of 5 stars

No one will help me

No one will help me, I have taken 14 hours of CEU and KY has no record of my classes and the time is up in May 2025

25 April 2025
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. We’d like to make things right—please reach out to us at 800-328-2008 so we can address your concerns directly.
Thank you for giving us the chance to improve.

Best regards,
Ryan H

Rated 3 out of 5 stars

Every time I log on there's some kind…

Every time I log on there's some kind of pop up constantly trying to sell me some type of membership. I know some people like that but I just want to be able to log in and buy my classes and log off. I'm a very busy person and a lot of times I'm on the go so I don't have time to X off all the pop-ups and locate classes. I'm not looking for a bundle or any type of deal I just need to be able to get on and buy the classes I need at that time and log off. It will help it when I log in maybe there were a link that would take let me straight to the available classes. That's the only time I really log on here. Please simplify the process and stop trying sell all the extras. 90% of people are on this site because they have to be to complete required training not because they want to be just make the process fast and seamless

25 April 2025
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Reply from Mckissock Learning - Appraisal

We understand your frustration with the promotion offers and appreciate you taking the time to share your feedback. It sounds like you're looking for a streamlined experience when accessing your required training. We value your input and will consider your suggestions as we continue to improve our platform.

We strive to provide a user-friendly experience for all our users, and we're always working to make our platform more efficient and intuitive. We'll keep your feedback in mind as we explore ways to enhance the user experience and make it easier for you to access the classes you need.

Rated 5 out of 5 stars

Some of my questions I had regarding…

Some of my questions I had regarding inspection and measuring became clear.

23 April 2025
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Reply from Mckissock Learning - Appraisal

Thank you for your kind words. We are happy to hear that some of your questions regarding inspection and measuring became clear. We strive to provide our customers with the information they need to make informed decisions.

Rated 5 out of 5 stars

Great learning experience!

Well laid out course, very engaging and knowledgeable instructor, no issues with streaming the content.

14 April 2025
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Reply from Mckissock Learning - Appraisal

Thank you for your kind words! We're thrilled to hear you found the course well-laid out, engaging, and informative. We appreciate your feedback and are glad you had a positive experience with the streaming.

Rated 5 out of 5 stars

Informative class with highly qualified…

Informative class with highly qualified instructor. Great class on Learning From the Mistakes of Others.

4 April 2025
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Reply from Mckissock Learning - Appraisal

We're thrilled to hear you found the class informative and enjoyed learning from the instructor. We strive to provide high-quality learning experiences, and your feedback is greatly appreciated.

Rated 2 out of 5 stars

The cost is out of control for these…

The cost is out of control for these classes.

2 April 2025
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. We’d like to make things right—please reach out to us at 800-328-2008 so we can address your concerns directly.
Thank you for giving us the chance to improve.

Best regards,
Ryan H

Rated 5 out of 5 stars

everyday learning

online learning is enjoyable

21 March 2025
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Reply from Mckissock Learning - Appraisal

We're thrilled to hear that you're enjoying our online learning platform. Your positive feedback means a lot to us.

Rated 5 out of 5 stars
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Reply from Mckissock Learning - Appraisal

Thank you for your kind review! We're thrilled to hear that you found our product easy to use. We strive to make our products accessible and user-friendly for everyone.

Rated 5 out of 5 stars

Great course

Very important information. The system runs easy and the material regarding the course is very useful.

17 March 2025
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Reply from Mckissock Learning - Appraisal

Thank you for your kind words! We're thrilled to hear you found the system easy to use and the course material helpful. We strive to provide valuable resources and appreciate your positive feedback.

Rated 5 out of 5 stars

The help and quick response when I had…


The help and quick response when I had a problem. I checked the wrong box for classes to upload in NH & MA...it was fixed within a very short timeframe and they kept me updated during the process!!!

7 March 2025
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Reply from Mckissock Learning - Appraisal

We appreciate you taking the time to share your positive experience. We're thrilled to hear that our team was able to quickly resolve the issue with your class uploads. We strive to provide prompt and helpful support to all our customers.

Rated 1 out of 5 stars

Reporting issues

I’ve been dealing with an ongoing issue for over a month regarding my completed coursework being sent to the state. McKissock claims they’ve submitted it, but the state says otherwise. There seems to be a complete breakdown in communication, with no effort to resolve the issue by simply picking up the phone and ensuring internal systems are updated.

To make matters worse, customer service has been unhelpful—Kyle C. and other representatives have even hung up on me when I requested to speak with a supervisor. While the courses are affordable, it’s frustrating when they aren’t properly submitted to the state, causing unnecessary delays. I wouldn’t recommend this school unless they improve their process and customer service

3 February 2025
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. We’d like to make things right—please reach out to us at 800-328-2008 so we can address your concerns directly.
Thank you for giving us the chance to improve.

Best regards,
Ryan H

Rated 3 out of 5 stars

Customer service is great

Customer service is great. To get in touch with an instructor is not easy. Not much help available to ask question. A help desk would be nice

17 February 2025
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Reply from Mckissock Learning - Appraisal

We appreciate your feedback and understand your experience with reaching out to instructors. We're always looking for ways to improve our support systems and will consider your suggestion.

Rated 5 out of 5 stars

Great for Exam Preparation

Mckissock was a "one-stop shop" for exam prep and required classes to obtain my license.

5 February 2025
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Reply from Mckissock Learning - Appraisal

We appreciate you taking the time to share your experience. It's wonderful to hear that we were able to provide you with the resources you needed to achieve your licensing goals.

Rated 4 out of 5 stars

The material and ease of use is very…

The material and ease of use is very good. The 4 star rating is a result of my preference for the class instructor to respond to questions on the material. This is very important for new and upcoming trainees.

23 November 2024
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Reply from Mckissock Learning - Appraisal

We appreciate your feedback and understand the importance of instructor responsiveness in learning. We strive to provide a comprehensive learning experience and will consider your suggestion for future improvements. Thank you for your positive review.

Rated 1 out of 5 stars

The classes will not prepare you for…

The classes will not prepare you for test taking. It is a MASSIVE amount of information. You take tests a keep on moving forward with education requirements, but when it comes the time to actually take the state tests, you are on your own. They don't even offer a practice test. Oh, and forget about getting any of your money back, even if they do NOT specify that for state testing, you are on your own.

13 February 2025
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. We’d like to make things right—please reach out to us at 800-328-2008 so we can address your concerns directly.
Thank you for giving us the chance to improve.

Best regards,
Ryan H

Rated 2 out of 5 stars

Membership not activated

When I signed up for unlimited membership and payment was taken from me, I was unable to access any courses without having to reach out to customer service. This added step on my part should not have been taken, especially because I have been a member for the past 2 years in good standing.

6 February 2025
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Reply from Mckissock Learning - Appraisal

We understand your frustration with the recent experience. We strive to provide seamless access to our courses, and we apologize for the inconvenience you encountered. We value your loyalty and appreciate your feedback as we work to improve our services.

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