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Mckissock Learning - Appraisal Reviews 

345
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers had a great experience with this company. Customers consistently praise the staff and instructors for their clear, engaging presentations and helpful support, often incorporating humor and real-world insights. Many appreciate the well-organized and informative course content, finding it effective for learning and meeting their needs. The flexibility to complete courses at one's own pace and the convenience of online options are also highly valued. However, some people encountered difficulties with the website, citing navigation challenges, glitches, and problems with features like search functions or surveys. Others found courses lacked interactivity, feeling like reading online textbooks without enough videos or activities, and disliked the inability to easily review sections or pause chapters. A few also noted administrative issues, such as unreceived certificates or unexpected course expirations.

What people talk about most

User experience

Customers consistently note ambiguous experiences with user experience, with many expressing frustration over... See more

Staff

Reviewers highlight positive aspects of staff, often praising individual instructors and support agents for... See more

Website

Customers had ambiguous experiences with the website, with many reviewers finding it confusing and difficult... See more

Product

Users describe ambiguous interactions with product, with some expressing satisfaction with certain courses,... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing satisfaction, praising... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really enjoy the program, I just wish there was a way for me to take notes to save for later. Once you move on from a page or section there is really no way to quickly reference back to important in... See more

Rated 4 out of 5 stars

The summary is a great addition to the website. It let's you know where you are pertaining to courses needed to meet state requirements. The only flaw I see is that it does not recognize courses in... See more

Company replied

Rated 4 out of 5 stars

Many years of being a McKissock customer, I am mostly satisfied with the experience. I do have to comment that the course on Bias and Fair Housing this CE period was one of the most miserable class... See more

Company replied

Rated 4 out of 5 stars

I thought the courses were laid out well. Taught well. Access to speak with instructor was all right, as most instructors are working they got back to you in a timely manner.

Company replied


Company details

  1. Real Estate Appraiser

About Mckissock Learning - Appraisal

Written by the company

Your online appraisal school

For more than 30 years we’ve partnered with appraisers like you to deliver high quality appraisal education solutions. You’ll find over 100 online courses (and counting!) with more than 50,000 customer reviews rating us as the #1 appraisal school in the nation. Whether you’re just getting started or a seasoned pro, our online appraisal classes offer the webinars, live classes and professional development you need to achieve success.


Contact info

3.8

Great

TrustScore 4 out of 5

345 reviews

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3.8

All reviews

(345)

114 reviews in the last 12 months

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Rated 1 out of 5 stars

Course linked us to the wrong books to…

Absolute Worst Continuing Education Experience

This was one of the most frustrating and unprofessional CE experiences I’ve had.

The course initially linked us to the wrong books for download. Neither the instructor nor the moderator knew how to resolve the issue. There appeared to be no troubleshooting process in place and no clear understanding of how to correct the problem.

After waiting while they attempted to figure it out, I personally called the Appraisal Institute. The representative there immediately provided the correct link and access code to download the required materials. Once the instructor confirmed we could do that, I shared the correct information with the class and with the staff member who had been assisting me. Several participants were finally able to access the books because of this.

Despite the issue being resolved and multiple attendees successfully downloading the materials, the class was abruptly canceled and we were told to “just take it online” if we needed credit that day.

That response was dismissive and unacceptable.

Many of us waited over a month to take this live course. I specifically registered for the moderated live format due to a learning disability — I need to hear the material presented and interact with an instructor to fully grasp the content. A self-paced online version is not an equivalent experience for me.

Canceling the class after attendees solved the issue themselves — without acknowledging the time already invested — reflects a lack of professionalism and accountability. The technical issue was not caused by participants, yet we bore the consequences.

I would strongly encourage improvements in moderator training, technical preparedness, and participant support before offering this course again.

22 February 2026
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. We understand the seriousness of this situation and are taking action to correct it. Please reach out to us at 800-328-2008 if we can further address your concerns.

Rated 3 out of 5 stars

I do not like the module format

I do not like the module format. Not able to go back and review information in each video rather have to go back and watch/listen to the whole thing and to not like that you cannot go at your own reading pace and some people learn better by reading the information rather than listening.

23 February 2026
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Reply from Mckissock Learning - Appraisal

We appreciate your feedback and the time you took to share your experience. We'll review the module format and explore options for better navigation and reading accessibility to enhance learning.

Rated 5 out of 5 stars

OMG! Finally a REAL USPAP class!

OMG! Finally a REAL USPAP class! Made me think…not just a fair housing lecture where I had to answer the way they wanted me to answer just to get through the class! Congrats on designing and offering a USPAP class with real challenges and real learning! I was impressed!

19 February 2026
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Reply from Mckissock Learning - Appraisal

We're happy to hear that you found our USPAP class genuinely engaging and challenging! It's great to know that you appreciated the real-world learning experience we aim to provide. Thank you for your positive feedback!

Rated 5 out of 5 stars

Helpful

It was wonderful to go at my own pace and take time to read and review questions.

10 February 2026
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Reply from Mckissock Learning - Appraisal

We're happy to hear that you appreciated the ability to proceed deliberately and carefully consider the material. Thank you for your feedback.

Rated 1 out of 5 stars

Having terrible time navigating the…

Having terrible time navigating the USPAP class. All other classes worked well and are completed. I can not get any help after several request.I have gone through the first chapter so many time I could have completed the course, but it does not let me get to the summary it remains locked. This is the only class I need to finish required CE. Very disappointed i have always used McKissock in past withour problem.

8 February 2026
Unprompted review
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. Please reach out to us at 800-328-2008 so we can address your concerns directly.

Rated 1 out of 5 stars

I still see I have not done anything

I still see I have not done anything? richard Rockwood

3 February 2026
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. Please reach out to us at 800-328-2008 so we can address your concerns directly.

Rated 1 out of 5 stars

this is bs-where the hell do I go to…

this is bs-where the hell do I go to get the stupid euspap book that is now "required". My time is my money-having to navigate crap to take this USPAP course is baloney--

3 February 2026
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. Please reach out to us at 800-328-2008 so we can address your concerns directly.

Rated 1 out of 5 stars

I am having trouble with every course…

I am having trouble with every course and can't find a number to call

24 January 2026
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. Please reach out to us at 800-328-2008 so we can address your concerns directly.

Rated 5 out of 5 stars

McKissock's New Dashboard

McKissock's new Dashboard and student tracking system is excellent. I can see how many hours I've taken and how many I need for renewal right on the Dashboard instead of going to my State's REA website and having to figure it out manually. Very convenient.

26 January 2026
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Reply from Mckissock Learning - Appraisal

We're happy to hear that our new dashboard and student tracking system is convenient for you. We appreciate your positive feedback regarding the ease of monitoring your hours and renewal requirements. Thank you!

Rated 5 out of 5 stars

I really enjoy the variety of courses…

I really enjoy the variety of courses for Appraisal CE

20 January 2026
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Reply from Mckissock Learning - Appraisal

We're happy to hear that you enjoy our Appraisal CE course variety. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Contact was knowledgeable and thorough

Contact was knowledgeable and thorough, very helpful

19 January 2026
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Reply from Mckissock Learning - Appraisal

We appreciate you sharing your positive experience. We're happy to hear that our contact was helpful and knowledgeable!

Rated 1 out of 5 stars

Class expiration dates

Class expiration dates. Horrid. When working full time and trying to complete required education 6 months isn't enough time. Or - no expiration dates at all! If I have already paid for a class I should have 24/7 access for as long as needed. Expiration dates are a money grab.

19 January 2026
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. Please reach out to us at 800-328-2008 so we can address your concerns directly.

Thank you for giving us the chance to improve.

Rated 3 out of 5 stars

Rethinking this course.

Mckissock Learning has always done a good job with these courses. My understanding is this course came from the Appraisal Foundation and explains why it was so different from previous courses. This course no longer allows you to pause in the middle of a chapter without making you start the whole chapter over after 60 seconds. Very inconvenient if you have to take an important call, bathroom break, or have a family emergency. The course is a little glitchy as well and not all that clear as to how to move through the course in some spots. Chapter 6 also has a section out of view that is hard to find and you can’t move forward unless you figure out where to find the information. Glad I got through the course but the course needs work. Bring back the save function so you can step away and then come back without having to start over!

14 January 2026
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. Please reach out to us at 800-328-2008 so we can address your concerns directly.

Thank you for giving us the chance to improve.

Rated 5 out of 5 stars

The best!

Amazing classes! Easy take CE

3 February 2025
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Reply from Mckissock Learning - Appraisal

We're glad you found our classes amazing and CE easy to take. Thank you for your positive feedback; we appreciate it.

Rated 2 out of 5 stars

i have called several times over the…

i have called several times over the past 3 months . not getting an answer on when the mandatory 7 hr fair housing and bias course will be offered.. also the last cycle you offered the 3 hr fla law in livestream . will the livestream version be offered this cycle? thank you stewart lazowick

13 January 2026
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. Just in case you have been trying a different number, please reach out to us at 800-328-2008 so we can address your concerns directly. I am also sending your information to our customer service team directly.

Thank you for giving us the chance to improve.

Rated 5 out of 5 stars

Appraiser Courses

I've used McKissock for all of my Real Estate Appraisal education courses. I have shopped around in search of better prices, but McKissock really keeps their prices competitive. The availability and transparency of courses is unmatched. Sometimes, they know the course I'm needing better than I do! It's a very clean and easy to navigate website and course model.

9 January 2026
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Reply from Mckissock Learning - Appraisal

We appreciate you choosing us for your appraisal education. We're happy to hear that you find our course availability and website easy to navigate. It's great to know our pricing is competitive and that we can anticipate your needs. Thanks for your feedback!

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