McEwan Fraser Legal Reviews 

1,453
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 676 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, approachable, and quick to respond, which makes buying and selling homes much easier and stress-free. Many individuals deeply appreciate the clear professional advice, attention to detail, and reassuring support provided by the team throughout every single stage of the journey. However, some people were dissatisfied with communication delays, feeling that they lacked proper updates and proactive guidance regarding their property cases. A few reviewers also noted experiencing extended waiting times, feeling pressured, and receiving very little feedback during their property transactions.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, helpfulness, and quick... See more

Service

Customers consistently note positive experiences with service, highlighting efficient communication,... See more

Customer service

Consumers find customer service to be positive, highlighting professional and attentive support throughout... See more

Response time

Users describe positive interactions with response time, highlighting prompt and efficient communication.... See more

User experience

Reviewers mention positive feedback about user experience, noting that the overall process is seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not living locally I needed help to view properties and Craig Peters was exceptionally helpful. His local knowledge and expertise about Lossiemouth plus his contacts proved invaluable. I made the card... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience using McEwan Fraser Legal for selling our flat and buying our house. Sian Paton was diligent, communicative and helpful throughout and across all aspects of the process... See more

Company replied

Rated 5 out of 5 stars

Absolutely 1st class service from Logan and his team keeping us informed of every move attention to detail and always reassuring us every step of the way. Never thought it would be a privilege t... See more

Company replied

Rated 5 out of 5 stars

Spoke with James Milne over the phone regarding a personal matter into Legal rights. He explained eveything clearly and gave honest advice for me to make a better informed decision on my personal... See more

Company replied


Company details

  1. Real Estate Agents
  2. Divorce Lawyer
  3. Estate Planning Attorney
  4. Family Law Attorney
  5. Law Firm
  6. Real Estate Attorney

Written by the company

McEwan Fraser Legal is an award-winning firm of Solicitors and Estate Agents, proudly serving clients across Scotland. From Edinburgh to the Highlands and beyond, we specialise in the sale of residential and commercial properties. With a proven track record of success and innovation, our team is dedicated to delivering the highest standard of service in the industry.

Move Forward with Scotland’s Award-Winning Solicitors and Estate Agents

Written by the company

Considering selling your property?
Enjoy our ‘Thinking Differently’ approach when it comes to selling your property

Contact info

Move Forward

Scotland’s Award-Winning Solicitors and Estate Agents.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,453)

633 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy

Kelsey made the process very easy. She explained everything and was very prompt in her replies

6 July 2026
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Reply from McEwan Fraser Legal

Hi Graham,

Thank you for the feedback. Good to hear Kelsey took the time to explain everything and kept things easy from start to finish. We will be sure to pass your comments on to her.

Rated 5 out of 5 stars

McEwan Fraser were so professional and…

McEwan Fraser were so professional and helpful, talking me through each step in the marketing and sale of my property. The viewings of the property were notified to me well in advance so that I knew everything I needed to know. That they provided both the services of Estate Agent and Legal Services under one roof is so amazingly simple and convienent.

6 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi George,

Thank you for the feedback. Our estate agency and legal services under one roof is one of the things that sets us apart, so it is good to hear it made your sale that much simpler and more convenient. Being kept notified of viewings well in advance clearly helped too. We will be sure to pass your kind words on to the team.

Rated 5 out of 5 stars

Efficent and helpful

Kelsey Robertson was very efficent and helpful. Thank you!

6 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Kathrine,

Thank you for the kind words. Good to hear Kelsey was so helpful. We will be sure to pass your thanks on to her.

Rated 5 out of 5 stars

Excellent level of service

I had the pleasure of working with Nadia Hulme at McEwan Fraser Legal. They delivered an exceptional level of service and I wouldn't hesitate to recommend.

3 July 2026
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Reply from McEwan Fraser Legal

Hi Rebecca,

Thank you for the kind words. Good to hear Nadia looked after you so well. We will be sure to pass your feedback on to her, and we appreciate the recommendation.

Rated 5 out of 5 stars

Outstanding Service from Start to Finish ⭐⭐⭐⭐⭐

My name is Murray and I'm based on Clepington Road, Dundee.

I honestly can't thank Jayne Smith enough for everything she did to help me through the sale of my home. From the very beginning, she was incredibly professional, approachable and genuinely invested in making the whole process as straightforward and stress-free as possible.

What impressed me most was how thorough and diligent Jayne was. She paid attention to every detail, kept everything moving efficiently, and was always one step ahead. Whenever I had a question or needed advice, she responded incredibly quickly and explained everything in a way that was easy to understand. No question ever felt like too much trouble, and I always felt reassured knowing she was looking after everything.

Jayne was also extremely considerate throughout the entire process. Selling a home can be an emotional and stressful experience, but she was patient, understanding and always took the time to make sure I felt informed and supported. Her communication was exceptional from start to finish, and she kept me updated regularly so I never had to wonder what was happening next.

It's rare to come across someone who is not only highly knowledgeable but also genuinely cares about the people they're helping. Jayne's professionalism, attention to detail, responsiveness and commitment to providing an excellent service really stood out, and I couldn't have asked for a better person to guide me through the process.

I wouldn't hesitate to recommend Jayne Smith to anyone looking to buy or sell a property. Thank you again, Jayne, for all your hard work, support and dedication. It really was appreciated, and I'm incredibly grateful for everything you did.

5 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Murray,

Thank you for sharing this on Trustpilot as well. Thorough, diligent and always one step ahead is how you have described Jayne, and it is good to know that came through so consistently across your sale. Her attention to detail and regular updates clearly made a strong impression. We will be sure to pass your kind words on to her, and we appreciate the recommendation.

Rated 5 out of 5 stars

Jayne has been very helpful in…

Jayne has been very helpful in preparing us to sell our house, and is always quick to respond.

1 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Mark,

Thank you for the feedback. Good to hear Jayne has been helpful in getting you ready to sell. We will be sure to pass your comments on to her.

Rated 5 out of 5 stars

Absolutely amazing.....

This rating should have come rather early, however I must say that the kind of service i got was top notch. Excellent communication with staff at every point in time. My questions no matter how silly they may sound was always answered. I completely trusted McEwan Fraser Legal with my process from start to finish 💯 and they didn't disappoint. Trust me when i say you can't go wrong with them. I would recommend them over and again. My mortgage process was smooth and seamless.
Thanks to everyone who was part of my journey.

17 April 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Anita,

Thank you for the kind words. It is good to hear you felt able to ask any question along the way and always got a clear answer, and that the mortgage side ran smoothly for you. Trusting us with the whole process from start to finish means a great deal, and we appreciate you recommending us. Thanks to you for choosing McEwan Fraser Legal.

Rated 5 out of 5 stars

Great service

Great service, we all hear about law firms being greedy and unscrupulous, not McEwan Fraser! I got in touch with them about a couple of issues and someone got in touch less than an hour later and on a Saturday night!! Sage and understandable advice, really put my mind at ease and my general wellbeing. Also want to thank Kenny.

4 July 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi William,
Thank you for the kind words. Getting back to you in under an hour on a Saturday night is the sort of thing our extended hours are there for, and it is good to hear the advice put your mind at ease. We will be sure to pass your thanks on to Kenny.

Rated 5 out of 5 stars

Highly recommended

As 1st time buyers I couldn't recommend Mcewan and Fraser enough. Olivia has been excellent from start to finish. She has kept us up to date. Answered all our questions no matter how silly they felt she wkpt us at ease. Highly recommend

3 July 2026
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Reply from McEwan Fraser Legal

Hi Clare,

Thank you for the kind words. Buying for the first time comes with plenty of questions, so it is good to hear Olivia kept you at ease and made sure none of them felt silly to ask. We will be sure to pass your feedback on to her, and we appreciate the recommendation.

Rated 5 out of 5 stars

Very efficient and easy to deal with

We dealt with Stephen as a first point of contact and then with Sian in relation to the discharge of our standard security. The whole process (issue of letter of engagement, issue of invoice and MFL's payment details) was dealt with remarkably quickly and efficiently. The discharge itself was dealt with via the Registers of Scotland's digital discharge service, only two days after we paid MFL the fee and outlays for registering the discharge! This was really good service - very well done to the MFL team.

19 June 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Mike,

Thank you for the detailed feedback. It is good to hear Stephen and Sian handled the discharge of your standard security so smoothly, with the registration coming through just two days after payment via the Registers of Scotland digital service. We will be sure to pass your kind words on to them both.

Rated 5 out of 5 stars

Used before, and will use again.

A "trust" house sale is a legal nightmare; esp when its multiple trusts! No issues; open on going dialogue (Jay); fast & efficient 'House Report' (Shepherds) and a seriously professional photographer (Grant) who not only knows his trade but an artists eye to boot. I confess to using this comp three times previously - personally as well as privately - but each time my choice has been vindicated.
One of the very few Scottish post-covid companies I've dealt with that still remain both highly efficient and effective.

3 July 2026
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Reply from McEwan Fraser Legal

Hi Scott,

Thank you for the detailed feedback, and for coming back to us for a fourth time. Multiple trusts can make a sale genuinely complicated, so it is good to hear Jay kept an open dialogue throughout and that Grant's eye behind the camera clearly made an impression. Knowing your choice has been vindicated each time means a great deal. We will be sure to pass your thanks on to the team.

Rated 5 out of 5 stars

A first class service from start to finish.

A first class service from start to finish.
Kimberley Riddell was patient and thoughtful and professional throughout our Power Of Attorney application she carried out for us.
Would recommend McEwan Fraser Legal and their very professional staff.

30 June 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Richard,

Thank you for the kind words. A Power of Attorney application is something that calls for real care and patience, and it is good to hear Kimberley brought both throughout the process. We will be sure to pass your feedback on to her, and we appreciate the recommendation.

Rated 5 out of 5 stars

Grant Lawrence - photographer

Super pleased with Grant the photographer who took the pictures for our property sales brochure. He was incredibly friendly, highly professional, and deeply engaging throughout the entire process. He knew exactly how to capture the best angles and light to showcase our home. We are delighted with the final brochure images and highly recommend his services.
Alison D
DD4 7HU

29 June 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Alison,

Thank you for the kind words. Knowing how to capture the right angles and light makes a real difference to how a property comes across to buyers, so it is good to hear Grant delivered brochure images you are delighted with. We will be sure to pass your feedback on to him, and we appreciate the recommendation.

Rated 5 out of 5 stars

From Ian D

From Ian D. Dundee DD47HU. A few words on our experience with Jayne Smith at McEwan Fraser. A couple of weeks ago we weren't even thinking about moving. Casually thinking about down sizing we found an ideal place almost overnight. We needed to get our house on the market quickly. Our first contact with M.F. was with Jayne Smith via phone call in her car. After an initial very informative appointment to meet Jayne and get an idea of our house value the we proceeded to reserve the new house the following day. Jayne then returned on the following day (her day off) to advise on expected costs and to start the ball rolling with our sale. Everything followed quickly afterwards - preliminary paperwork, solicitor assigned, Home Survey Report and professional Photographer. The HSR valuation was bang on Jayne's estimate. She has a very professional approach and combines that with a very pleasant easy going personality that makes the whole experience quite enjoyable as opposed to a stressful experience that house selling can sometimes be. Thank you Jayne.

29 June 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Ian,

Thank you for sharing your experience on Trustpilot as well. Coming back on her day off to talk through the costs and get your sale moving shows the commitment Jayne brings, and having her estimate land bang on the Home Survey Report valuation is a real testament to her knowledge of the local market. Her easy going approach clearly made the whole thing more enjoyable too. Your kind words will be passed on to her.

Rated 5 out of 5 stars

Jayne Smith - Absolutely Fantastic

I had a fantastic experience with Jayne this morning and I just wanted to leave a review as a way of expressing how much of a fantastic professional Jayne is. Jayne took time to explain all the different comparables against an opportunity I am looking to take on as an investment. I will be sure to ask Jayne to sell this property when it is ready to sell. Fantastic and diligent person.

30 June 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Jason,

Thank you for the kind words. Taking the time to talk through the comparables in detail is exactly what helps when you are weighing up an investment, and it is good to hear Jayne gave you that clarity. We look forward to helping you sell the property when the time comes, and your feedback will be passed on to Jayne.

Rated 5 out of 5 stars

From the very start to where we are…

From the very start to where we are currently…Emma and the team have been outstanding. Our house in Wester Inch has sold within 6 weeks and they acted quickly on the house we have had an offer accepted on…our dream house. The journey has been seamless. We would like to thank Emma Lynch for her professionalism, friendliness, care & attention, extensive knowledge and expertise, she is an amazing asset to McEwan Fraser. From the first meeting with her we knew she was the one to sell our home and purchase our new home with. Looking forward to getting our moving in date soon.

30 June 2026
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Reply from McEwan Fraser Legal

Hi Laura,

Thank you for the lovely feedback. Selling your Wester Inch home within six weeks and moving quickly to secure an offer on your dream house is a brilliant result, and it is good to hear Emma made the journey feel seamless from that very first meeting. Her care and expertise clearly made all the difference. We will be sure to pass your thanks on to her, and we hope you get your moving in date very soon.

Rated 5 out of 5 stars

Jayne Smith's outstanding knowledge and professionalism

I can't recommend Jayne Smith highly enough.

From our very first conversation, Jayne was incredibly helpful, approachable and exceptionally knowledgeable. She took the time to understand exactly what we were looking to achieve and provided clear, honest advice throughout. Her experience and understanding of the property market were obvious, and her guidance gave us real confidence in the decisions we were making.

What really stood out was that nothing was ever too much trouble. She was always happy to answer questions, explain things clearly and offer practical advice without any pressure. It's rare to come across someone who combines such a high level of expertise with genuinely excellent customer service.

If you're looking for someone you can trust to provide honest, knowledgeable and professional property advice, I wouldn't hesitate to recommend Jayne Smith.

Lee Russell, Auchterarder

30 June 2026
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Reply from McEwan Fraser Legal

Hi Lee,

Thank you for taking the time to share this on Trustpilot as well. Taking the time to understand exactly what you wanted to achieve and giving clear, honest advice without any pressure is exactly the approach that builds real confidence, and it is good to hear Jayne's knowledge of the property market came through so strongly. Your kind words will be passed on to her, and we appreciate the recommendation.

Rated 5 out of 5 stars

I have been working with Nadia (McEwan…

I have been working with Nadia (McEwan Fraser Legal) over the past month for the sale of our home. Nadia is hugely enthusiastic and passionate about her job which was one of the reasons that we chose her to act on our behalf. Her proactive nature was very appreciated and she is very good with her frequent communication and advice. She is always at the end of the phone and/or very responsive through WhatsApp. I am hugely happy with the service that I’ve received from Nadia.

10 June 2026
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Reply from McEwan Fraser Legal

Hi Sarah,

Thank you for the kind words. Enthusiasm and a proactive approach make a real difference when selling a home, and it is good to hear those qualities were exactly what drew you to Nadia in the first place. Staying easily reachable by phone and WhatsApp with frequent updates is the kind of communication that keeps things reassuring throughout. We will be sure to pass your feedback on to her.

Rated 5 out of 5 stars

Proactive Solicitors

My Solicitor Kelsey Robertson has been incredibly proactive and communicative during my buying process. Would highly recommend McEwan Fraser, specifically Kelsey!

30 June 2026
Unprompted review
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Reply from McEwan Fraser Legal

Hi Michael,

Thank you for the kind words. A proactive, communicative approach makes all the difference during a purchase, and it is good to hear Kelsey delivered exactly that for you. We will be sure to pass your recommendation on to her.

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