MCD Security Systems Ltd Reviews 21

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

The security system does not work at all. It's completely unreliable and fails to function as intended, which defeats the entire purpose of having it. I would not recommend it in its current state.

Rated 1 out of 5 stars

Shocking customer service. Put the product in and took money. Afterwhich when problems occurred (which was a lot) Mr. Tahir was nowhere to be seen. Even after multiple attempts to contact him, he wo... See more

Rated 1 out of 5 stars

They installed cctv for me 2 years ago. Recently a camera went off line, and the others started flickering. I contacted them multiple times for a fix and nobody got back to me. I decided to contact... See more

Rated 3 out of 5 stars

We moved into a house a year ago with a MCD alarm already fitted. Despite many phone calls, missed appointments etc we have been unable to fix and engineer visit. They don't even have to decency... See more

Company details

  1. Burglar Alarm Store
  2. Closed Circuit Television Store

Written by the company

Security Systems installer and reseller.


Contact info

2.0

Poor

TrustScore 2 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

not good work at all

The security system does not work at all. It's completely unreliable and fails to function as intended, which defeats the entire purpose of having it. I would not recommend it in its current state.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Shocking customer service. Put the product in and took money. Afterwhich when problems occurred (which was a lot) Mr. Tahir was nowhere to be seen. Even after multiple attempts to contact him, he wouldn't reply and his office would not give answers.

Absolutely would not recommend!

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Cowboy rip off

They installed cctv for me 2 years ago. Recently a camera went off line, and the others started flickering. I contacted them multiple times for a fix and nobody got back to me.
I decided to contact another company to fix the camera.
Turns out these guys are absolute cowboys and completely bodged the original install
AVOID

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Always a pleasure to do business with them.

We had to contact MCD with a query about our system - they couldn’t have been more helpful and Tahir’s advice was invaluable and resolved the query efficiently and quickly.
It’s always a pleasure to do business with them.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service from MCD Security System

I am extremely pleased with the alarm installation service I received. From start to finish, the team was professional, courteous, and efficient. They arrived on time, explained the entire process clearly, and ensured that I was comfortable with the system before leaving. The installation was quick, and they left my home clean and tidy. I feel much more secure knowing I have a top-notch security system, and I highly recommend this company for anyone looking for reliable and professional service.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Very experienced company

I have received excellent customer service from Tahir. The entire installation process from start to finish was seamless. Tahir did a fantastic job with a neat finish. The cctv system has sharp and clear images. Upon completion, he showed me how to use the system in simple terms. Tahir is professional, approachable and takes pride in his work. Would highly recommend this company.

20 February 2023
Unprompted review
Rated 5 out of 5 stars

Great price, great service, great company...

Awesome, very accommodating, we had to move installation dates due to delays on other work. Very understanding.
Rang on the day to see if they could come earlier, turned up and cracked on with the alarm, and installation of additional cameras on an existing system..

Great price, great service, great company!!!

10 August 2022
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE…

jUST MOVED INTO OUR LOVELY HOME AND HAD CCTV AND ALARM SYSTEM INSTALLED, VERY PROFESSIONAL AND HELPFUL WITH SHOWING US HOW THE SYSTEM WORKS, VERY APPRECIATIVE , THANK YOU. WOULD DEFINATELY RECOMMEND..

3 June 2022
Unprompted review
Rated 3 out of 5 stars

Improved customer service

We moved into a house a year ago with a MCD alarm already fitted. Despite many phone calls, missed appointments etc we have been unable to fix and engineer visit. They don't even have to decency to phone to rearrange.
Extremely poor customer service.

However, we did eventually have an engineer to visit us. We cannot fault the service he gave us, explaining everything carefully, and checking the system out. He made recommendations for extending the system to a new workshop.

I'm hoping the staffing problems that caused the glitch are now resolved.

22 February 2022
Unprompted review
Rated 5 out of 5 stars

Great CCTV system and aftercare.

We had CCTV implemented by MCD a couple of years ago, great system with full HD, installed efficiently, good workmanship. I have since then have a couple of technical glitches (mainly user error), MCD have called back and talked through the issues, information given is concise and staff know the equipment set up in detail.

14 January 2021
Unprompted review
Rated 5 out of 5 stars

Would Highly Recommend

Tahir and his team turned up on time and did a sterling job. I had cameras and security lighting fitted. They were very knowledgeable about placement of the equipment for optimum performance and left no mess at all. They even vacuumed up after the job was finished! Would have no hesitation in recommending this company to friends and family.

28 December 2020
Unprompted review

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