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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the products, noting a significant decline in quality. Customers frequently mentioned issues such as hard, inedible pieces, powdery texture, and a lack of taste, leading many to discard their purchases and switch to alternative brands. The value for money was also a concern, as consumers felt the products no longer justified the cost due to these quality issues. Some people also felt that the products had an unpleasant plastic smell and chemical taste, with a few even referencing past product recalls. Additionally, some customers expressed frustration with packaging that was difficult to open without spilling the contents.

What people talk about most

Product

Reviewers express widespread disappointment with the product quality. Many customers report that items like... See more

Quality

Users describe negative interactions with quality, consistently expressing disappointment. Many report that... See more

Value for money

People report negative experiences with value for money. Many consumers express disappointment, stating that... See more

Reviews shaping this summary

Rated 1 out of 5 stars

We have loved McCains roast potatoes for a good few years but suddenly they have hard putty like pieces in them, they are hard and un eatable, not buying them any more. Tescos are more reliable. Hopef... See more

Company replied

Rated 1 out of 5 stars

I thought I would try the ready Jacket Potatoes, these were absolutely dreadful, the potato tasted like powder, my advice, buy baked potatoes fresh and pop in the microwave for 10 minutes, job done, t... See more

Company replied

Rated 1 out of 5 stars

NO stars preferred. Frozen Chips. Scrag ends. 1.6kg crinkle cut oven chips . Tasteless potato taste powdery. BUT worst of ALL vast majority in bag are TOTALLY inedible. End up discarding anywh... See more

Company replied

Rated 1 out of 5 stars

What have McCain done to their oven chips? Used them for years and very happy but the latest bag of Home crinkle cut were absolutely horrible. I've thrown them away now and just won't buy any more. W... See more

Company replied


1.6

Bad

TrustScore 1.5 out of 5

139 reviews

5-star
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1-star

Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I have stopped buying McCains fries

I have stopped buying McCains fries. I was fed up with loads of black and green colour on the ends of the fries. I had to break it all off. Then I found out it was mould which I did have my suspicions about. I understand a lot had been recalled. I won't bebuying them again.

19 April 2024
Unprompted review
Rated 1 out of 5 stars

Meal went in bin .

Mum had a mccains beef and veg meal , was nearly all veg,and the meat was tuff as a tractor tyre . Disgusting . You gotta be joking..never trusting mccains products again.

3 August 2024
Unprompted review
Rated 1 out of 5 stars

Bought the McCains frozen Lamb Roast…

Bought the McCains frozen Lamb Roast dinner and it was disgusting, the lamb is not real lamb roast meat like you see in the picture on the box, it's 2 slices of round process meat, which is awful very artificial, years ago it was real lamb, and you get half a dozen small bits of potato and a gallon of peas, a waste of money, certainly cutting costs

14 July 2024
Unprompted review
Rated 1 out of 5 stars

Disgusting fries

Disgusting fries. Don’t know what happened but quality gone down.

I used to call them the best chips the money can buy, btw the air fryer fries are purely disgusting.

Standard fries? Half of them are moldy, taste is average. Will not buy them again

12 June 2024
Unprompted review
Rated 1 out of 5 stars

McCain air fryer chips yuk!

McCain air fryer chips are honestly taste less and plain weird don't waste your time here just pay less and buy ordinary oven chips which may take longer (ISH) to cook but my goodness taste way better.

25 May 2024
Unprompted review
Rated 1 out of 5 stars

Lousy tasty taters

I've noticed the local grocers no longer carry generic tater tots.
The only thing all of them carry now is McCain tasty taters, which taste really weird, like their fries.
Walmart DOES carry generic tater tots- made in Belgium! Yay!

14 May 2024
Unprompted review
Rated 1 out of 5 stars

5 minute fries they are awful

5 minute fries... absolutely shocking.

I’ve tried everything, giving them more time, turning them, temperature up, temperature down, and of course following the instructions.

They are awful. I have just thrown away the rest of the bag.

25 May 2024
Unprompted review
Rated 1 out of 5 stars

Another SHRINKFLATION CON!!

Crinkle chips have gone down hill so much we have decided to stop buying them after 25 years. They have just jumped on the bandwagon of shrinkflation, by adding loads of slithers to make up bag weight and then wrap it up telling us they are trying to save the planet! that would break your teeth if you had them in the same tray as the normal size chips when cooked.
We end up throwing 25% of the bag away.
McCain, customer are easily lost and very hard to gain especilly when you have tried to cheat them.

22 May 2024
Unprompted review
Rated 1 out of 5 stars

Fries to go are disgusting

Fries to go are disgusting! They have no taste and are gooey. Not crispy as stated on the pack. How Mccains can get away with calling these things fries amazes me
Don't waste your money. These "things" are definitely NOT food or fries of any kind

19 May 2024
Unprompted review
Rated 1 out of 5 stars

Mcains Lasagne is terrible product

Mcains Lasagne is terrible product , i have tryed it twice and both times very disappointed..theres just no meat in it, they say 8 percent beef well i think more like 3 percent and thats just a sause. If you want a decent lasagne go for either coles or woolies brands, much better and meatier.

29 March 2024
Unprompted review
Rated 1 out of 5 stars

Every single time I buy any of your…

Every single time I buy any of your potato products they are all full of slugs and slug holes. The quality of your products since BS19 is horrendous. Up went all the prices and DOWN went the quality. Nothing but greed and taking the pee. I tried Aunt bessie's duck fat roast potatoes and they were all absolutley mint. I will be sticking with them now as this last bag of tripple cooked roasts had three roasts that were edible. The rest of the bag is full of slugs and slug holes.

17 March 2024
Unprompted review
Rated 1 out of 5 stars

Awful chips

Awful chips, Completely inedible, They used to be great but they have changed something and now they don’t cook in the time suggested, They are all cooked unevenly. I wouldn’t buy these chips again if my life depended on it

4 March 2024
Unprompted review

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