MCB Heating Ltd Reviews 87

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The guys from MCB were great, can't fault them at all. Speedy service with great communication at all times. Different boiler options explained and competitively priced. Recommended boiler is working... See more

Rated 5 out of 5 stars

Super experience with Marcus. Because of my lack of experience he helped us 3 times with application. Friendly, calm and supportive. We were without heating for few days. Didint need to wait for MCB... See more

Rated 5 out of 5 stars

Our initial call was answered by Marcus who did a great job in ensuring that an engineer would attend on the day. We were later attended by a very proficient and polite engineer, Luke, who wa able to... See more

Rated 5 out of 5 stars

Marcus did our boiler service. Previously we have had people come and spend 5 minutes doing a service he spent time making sure that everything was running fine and we had no gas leaks. He left every... See more

Company details

  1. Heating Contractor
  2. Gas Engineer

Written by the company

Here at MCB Heating, we direct our energy on the installation of heating and hot water systems, with the latest solutions in an evolving market, to give you the best and most relevant advice that we can. We are based in Nottingham and have been carrying out plumbing and heating work for the people of Nottinghamshire for over 10 years. We work in all areas of domestic central heating, hot water, and gas servicing – ranging from completing a landlord gas safety check to having a brand new unvented hot water system; from servicing your boiler to installing a full central heating system.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best heating engineer in Nottingham

Marcus has done a couple of big jobs for us now as well as servicing our boiler regularly and he has always been absolutely brilliant. He is a top professional - not only does he do an outstanding job but he explains everythubg clearly, takes the initiative in keeping you up-to-date and cleans up after himself spotlessly. Would recommend him to anyone!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Great workmanship and frindly guy

Marcus is great at what he does,turned up each time on time and with a call to say he was on his way. Could not fault his workmanship and the way he went about the job in hand. will deffently use again and can highly recommend him.

7 November 2025
MCB Heating Ltd logo

Reply from MCB Heating Ltd

Hi Mr Whitelocks,
Thanks for your positive review and pleased to hear that you rate the work completed by Marcus! Always happy to help

Rated 5 out of 5 stars

Quality radiator installation

Marcus did a fantastic job fitting a new radiator into our living room. He was able to do the work with a quick turn around from quote to completion. Was friendly and polite and would definitely use this company again.

26 November 2025
Unprompted review
MCB Heating Ltd logo

Reply from MCB Heating Ltd

Hi there and thanks for your 5 star review about the installation of your new radiator! So happy to hear your feedback

Rated 5 out of 5 stars

Great Service

Great, prompt service. Cheerful and friendly plumber/heating engineer.

31 October 2025
MCB Heating Ltd logo

Reply from MCB Heating Ltd

Hi Stuart, thanks for your positive feedback on your recent boiler service! Always happy to help

Rated 5 out of 5 stars

Professional job well executed.

Arrived on time set everything up in a very professional manner. Explained what needed to be done and why. Showed me the defective product and cleaned up and cleared everything away as if he had never visited.

25 June 2025
MCB Heating Ltd logo

Reply from MCB Heating Ltd

Hi Stephen,
Thanks for your glowing review and pleased to hear you had a good experience! Always happy to help

Rated 5 out of 5 stars

Great work on our Boiler from MCB Heating

Marcus came yesterday and fitted a new pressure valve and expansion vessel and also serviced our boiler. He was very thorough and professional at all times and had even messaged with an ETA. I would not hesitate to recommend his company.

25 June 2025
MCB Heating Ltd logo

Reply from MCB Heating Ltd

Hi Tracie,
Good to hear you're happy with the work recently completed on your boiler by Marcus. Thank you for the great review!

Rated 5 out of 5 stars

Trustworthy Heating Engineer!

I have used Marcus for my boiler services for the past 3 years. Always been reliable, on time, professional and well priced.

Marcus is a very friendly guy and always asking how everyone is and actually cares about his customers.

16 May 2025
MCB Heating Ltd logo

Reply from MCB Heating Ltd

Hi Jason,
Thank you for the great feedback! We're so glad Marcus has provided you with a reliable and friendly service. Always happy to help

Rated 5 out of 5 stars

Good communication

Good communication, tidy and efficient work

1 May 2025
MCB Heating Ltd logo

Reply from MCB Heating Ltd

Hi Emma,
Thanks for your 5 star review about your recent boiler work completed! Always happy to help

Rated 1 out of 5 stars

Do NOT use

Marcus (whilst working in our boiler) caused a leak which flooded the property below ours. Sadly he took no responsibility for the ensuing costs incurred, despite his loss adjuster advising us MCB are the responsible party. We are now obliged to make a court claim.

14 October 2024
Unprompted review
MCB Heating Ltd logo

Reply from MCB Heating Ltd

Hi Ingrid,
Sorry to hear that you are sad about your experience. Please don't hesitate to contact us so we can look into this further for you. Thanks for your feedback

Rated 5 out of 5 stars

Quick and efficient repair and service

Marcus was very quick and efficient. He was able to quote for our leak with just photos which was very useful.

19 February 2025
MCB Heating Ltd logo

Reply from MCB Heating Ltd

Hi Colin, thanks for your positive review on the work recently completed for you. Always happy to help

Rated 5 out of 5 stars

Great work

Marcus called to let us know he was running late. He talked through all of the options available to us, then whilst carrying out the work explained everything that he was doing.
He asked regularly if I had any questions. A great service friendly and reliable.

14 February 2025
MCB Heating Ltd logo

Reply from MCB Heating Ltd

Hi Teresa,
Thanks for your 5 star review for the central heating service you received recently. Here to help if you need anything else. Thanks again for using MCB Heating

Rated 4 out of 5 stars

Marcus was friendly and polite

Marcus was friendly and polite, and explained what he was doing as the work progressed.
He gave a thorough handover, and answered any questions.
All rubbish removed and the house left clean and tidy.

6 February 2025
MCB Heating Ltd logo

Reply from MCB Heating Ltd

Hi Dave,

Thanks for your positive feedback on your recent new boiler installation. Always happy to help.

Rated 5 out of 5 stars

MCB heating installed my new boiler…

MCB heating installed my new boiler this time last year and he came to give it a first service.I would recommend their services.Marcus always communicates well and find he offers a friendly efficient service.

15 November 2024
MCB Heating Ltd logo

Reply from MCB Heating Ltd

HI Rob,

Thanks for your review on the Installation and boiler service work you had completed with MCB Heating. Your feedback is much appreciated.

Rated 5 out of 5 stars

New Boiler Installation - Excellent job!

Marcus fitted a new boiler for us, in a new location of our choosing, and did an excellent job. He was polite and friendly and extremely considerate at all times, taking care to inconvenience us as little as possible. We are very pleased with the new boiler and pipework and would recommend MCB Heating to others.

18 October 2024
Rated 5 out of 5 stars

Highly satisfied customer.

This morning I had my yearly boiler service,the 10th and last one which was required to maintain my cover for the 10 years since it's initial installation.This has always been carried out by Marcus MCB Heating Ltd who carried out the initial installation. Marcus is very experienced,reliable,pleasant and respectful.I will continue to use MCB Heating Ltd for my future boiler services and any other services I may require. I highly recommend.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

I have used Marcus for 5 years now, and would always recommend him to friends and family, very reliable, good communication, and takes good care with everything he does.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Marcus replied to my enquiry promptly…

Marcus replied to my enquiry promptly and gave me a competetive quote to have my boiler and fire serviced.
He was punctual and carried out the work efficiently going above and beyond to ensure I was satisfied with his work. I would definitely recommend him!!

6 June 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look