Mayli Jewels Reviews 336

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I met Nhi in her holiday pop-up in Amsterdam. I have been wanting to own jade for a long time but too concerned of purchasing a bad quality item. Nhi will be the best jade consultant you will meet. Ma... See more

Rated 5 out of 5 stars

Very straightforward communication with Nhi. My first buy was when we met in Antwerp Belgium during the amazing Asia festival and then come the ‘Wuji’ collection launched which prompted my next buy. S... See more

Rated 5 out of 5 stars

I’m a retiring customer since discovering Mayli Jewelry through a dear friend of mine. All their jewelry is very beautiful, exquisite, elegant, and very well made. Lots of unique designs and pieces, a... See more

Rated 5 out of 5 stars

Ordered a simple silver oblong block on a leather cord personalised with all his beloved family. He was overwhelmed with it. I am very pleased as they did exactly what I wanted and kept me informe... See more

Company details

  1. Jewelry Store
  2. Clothing Store

Written by the company

Founded in May, 2014. Designed for Simplicity. Dainty, fine jewerly with endless combinations. Made to style with your wedding bands, heirloom- and favorite pieces.


Contact info

4.8

Excellent

TrustScore 5 out of 5

336 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Best Jade Consult, Modern, elegant jewelry

I met Nhi in her holiday pop-up in Amsterdam. I have been wanting to own jade for a long time but too concerned of purchasing a bad quality item. Nhi will be the best jade consultant you will meet. Mayli Jewels has beautiful fine jewelry and the most modern, elegant expressions of jade jewelry. Her stacking is a signature and the quality of jade is undeniable. Purchased my 2nd one online, with consult with Nhi online and received my purchase in a few days.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been looking for a simple yet…

I’ve been looking for a simple yet high-quality jade ring like the one I purchased from Mayli for quite some time, and I was so delighted when I discovered this brand. I visited many jewelry stores in NYC’s Chinatown and came up empty. The owner even took the time to send me photos of the different options, which was such a thoughtful and personal touch. I’m really glad I decided to purchase through Mayli, and I truly appreciated the care that went into the piece—even with the slightly longer timeline that comes with international shipping.

19 December 2025
Rated 5 out of 5 stars

Excellent jewelry and great value for the price

I’m a retiring customer since discovering Mayli Jewelry through a dear friend of mine. All their jewelry is very beautiful, exquisite, elegant, and very well made. Lots of unique designs and pieces, and easy to buy from the web store. The owner of the company Nhi and her husband are very nice and kind people as well! 5 stars and I’ll be back for more from Mayli Jewelry for sure!

2 January 2026
Rated 5 out of 5 stars

Good experience and beautiful Jade

Very straightforward communication with Nhi. My first buy was when we met in Antwerp Belgium during the amazing Asia festival and then come the ‘Wuji’ collection launched which prompted my next buy. She has intuition to know what you like and that’s really nice. I like how she give a modern twist to a heritage culture. As Chinese descendant myself living abroad, I am happy to carry a part of me on my finger 😊 I received my packaged and my ring is in good state. She checked every ring before they have been sent out.

31 December 2025
Rated 1 out of 5 stars

The necklace is made of plastic and not…

The necklace is made of plastic and not "Natural Baltic Amber" as mentioned on the product description.

24 June 2025
Mayli Jewels logo

Reply from Mayli Jewels

Dear Matilde

Thank you again for your feedback — I’d love to clarify a few things, as we take great care in crafting each of our pieces.

We’ve been working exclusively with natural Baltic amber for years. The amber beads in your piece are made from 100% genuine Baltic amber — fossilized tree resin that is over a million years old. Each batch is certified by a trusted Lithuanian family company, and we never use plastic imitations for the amber itself.

It’s worth noting that the screw clasp is made from plastic, and this is intentional — amber is too fragile to be carved into such a precise, functional closure. Using a lightweight plastic clasp ensures both safety and durability, especially for babies and children.

If you still feel unsure about the piece, you're absolutely welcome to return it. We fully understand and want you to feel confident in what you receive.

Warm regards,
Tuyet-Nhi

Rated 1 out of 5 stars

I still haven't received my shipment…

I still haven't received my shipment and there's no tracking update. It's a mess!

27 May 2025
Mayli Jewels logo

Reply from Mayli Jewels

Dear Anupa,

Thank you for your feedback, and I’m truly sorry to hear about the delay with your order.

We completely understand how frustrating it is to wait without clear updates. Shipping overseas—especially to the UAE—can sometimes take longer than usual due to customs clearance procedures. In your case, this has caused an unexpected delay.

As of today, your parcel has been successfully declared at customs and is now en route to you. We’ll continue to monitor its progress and keep you informed with any updates.

We sincerely apologize for the inconvenience and appreciate your patience. If there’s anything else we can do to support you during this time, please don’t hesitate to reach out directly.

Kind regards,
Tuyet-Nhi Pham

Rated 5 out of 5 stars

Thankfull for being invited at their…

Thankfull for being invited at their home for a jade consult. Nhi and her husband both took the time to show the bangles and explain the story behind jade and how they source.
Very with the bangle. The quality is great. And the service was even better

30 March 2025
Unprompted review
Rated 5 out of 5 stars

So lucky to find Mayli Jewels in Amsterdam!

On my way from the Van Gogh Museum to my canal tour, I happened to find Mayli Jewels at the Amsterdam Markets. I met Nhi and her husband working their table under their tent in the rain. I was struck by all of the beautiful jewelry they had on display and how friendly they both were. I didn't have much time, but Nhi was able to make a custom necklace for me that had each of my child's initial and picked out the perfect gemstone to complete the necklace. I happened to be back in Amsterdam a week later and learned that Mayli Jewels was having their first pop up store. I knew I had to visit again to spend more time looking at her collection. Nhi and her husband immediately remembered me, warmly welcomed me, and helped me with the perfect Christmas gifts for my children before I returned home to the USA. Thank you for adding a memorable story to my first trip to Amsterdam, and of course for the beautiful jewelry!

17 November 2024
Unprompted review
Rated 5 out of 5 stars

Mayli is amazing!!

Mayli is amazing!!!
I saw the company at a Christmas market in Amsterdam. One necklace had my attention.. after a week I text her with the question if the necklace was still available.. but I needed to wait for my salary.. She trust me and wait for it. I am thankful for it.

The service was very fast and she keep me updated and sent me the link to trace the package.

Thank you Mayli for everything, hope to order soon another jewel! 🥰

23 January 2025
Unprompted review
Rated 5 out of 5 stars

I found them by coincidence in a…

I found them by coincidence in a Christmas market and I felt to trust them by the way they treat me. I got a necklace for myself then and have been very happy that order 2 extra online for my nephews.

Good quality and nice design.

31 January 2023

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