Mayfair Weight Loss Clinic logo
Visit website

Mayfair Weight Loss Clinic Reviews 

398
•
TrustScore 4 out of 5

4.1

Weight Loss Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers had a great experience with this company, consistently sharing positive feedback about their overall interactions. Customers frequently highlight the exceptionally fast delivery times and smooth order processing systems that ensure products arrive safely and entirely on schedule. Many individuals also appreciate the professional staff who provide genuinely helpful support and maintain clear communication from the initial purchase until final completion. However, some people mentioned experiencing frustrating shipping delays, occasional missing items, and complete instances of non-delivery regarding their essential medical orders. Consumers additionally noted significant difficulties reaching customer support and felt that responses were excessively slow or unhelpful when trying to resolve these urgent problems.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the fast delivery times, efficient... See more

Delivery service

People report positive experiences with delivery_service, noting that orders generally arrive quickly and on... See more

Order

Customers had ambiguous experiences with order, reflecting both satisfaction and frustration. Many reviewers... See more

Customer service

Clients share ambiguous opinions on customer service. While some reviewers experienced disorganised and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that employees are extremely helpful, polite,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A little expensive but goods are always delivered on time, you need to include Ireland in your deliveries

Rated 4 out of 5 stars

very quick prescription approval and dispatch. helpful and quick responses to email enquiries. the only downside is their price premium versus other providers but generally happy with them as my provi... See more

Rated 5 out of 5 stars

The Clinic has been my source for Mounjaro on my weightloss journey of 41 kilos so far. I am forever grateful to them for their efficiency, the smooth supply chain they've created and their supportiv... See more

Rated 5 out of 5 stars

I’ve had nothing but positive experiences with this company. Currently using the Mounjaro as a maintenance programme but I started and stayed with Mayfair since May 2024 and it’s the best thing I’v... See more

Company details

  1. Weight Loss Service

Written by the company

We are a dedicated weight management clinic set up by a team of experienced professionals specialising in providing weight management services in one of the most elegant and glamorous parts of the world, Mayfair. All of our medication is dispensed and shipped directly from a UK-based, GPhC registered Pharmacy. We offer weight loss injections such as Wegovy (semaglutide) and Mounjaro (tirzepatide) as part of our medical weight loss treatment. We have combined the latest clinical evidence and years of knowledge in weight management to design a bespoke online consultation process. The online consultation along with the expertise of our clinical team enables us to recommend and support you with appropriate and effective management treatments.

Contact info

4.1

Great

TrustScore 4 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(398)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Super happy

Super happy

5 August 2024
Mayfair Weight Loss Clinic logo

Reply from Mayfair Weight Loss Clinic

Hi Gleice,

Thank you for the positive comments. I believe you have given 1 star in error. I would be grateful if you could review this once more.

Kind Regards
Mayfair Weight Loss Clinic

Rated 5 out of 5 stars

I order Mounjaro from Mayfair

I've been ordering Mounjaro from Mayfair for a few months now with no issues, and always next day delivery. I don't believe they are the cheapest, but their service is excellent. They do not demand to see pictures of you, or your scales to proceed (some do, believe me), and rather rely on your integrity.

As for the product. It works. I'm on the highest dose, now, but I've lost over ten kilos, so far.

23 September 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look