Mayberryway Reviews 45

TrustScore 2.5 out of 5

2.6

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with their orders, frequently receiving products that did not match the online descriptions or photos, including differences in material, color, and design. Customers often found the quality of items to be low, describing them as cheaply made and not worth the price. The return policy was a significant source of frustration, with many finding it impossible or too expensive to return items due to high restocking fees and the requirement to pay for international shipping. Conversely, a small portion of people felt satisfied with their purchases, particularly regarding the comfort, style, and versatility of the clothing. Some reviewers were happy with how accurately the size matched the description and appreciated the overall quality and timeless design of their items.

What people talk about most

Product

Consumers find product quality to be ambiguous. Many reviewers express significant disappointment, citing... See more

Quality

Users describe ambiguous interactions with quality. Many customers report dissatisfaction, citing items like... See more

Return policy

Reviewers highlight negative aspects of the return policy, expressing significant dissatisfaction. Many... See more

Order

People report negative experiences with their orders. Many customers experienced significant delays, with... See more

Price

Customers consistently note negative experiences with price. Many reviewers describe the pricing as a "rip... See more

Based on these reviews

Rated 3 out of 5 stars

I'm not sure how I stumbled upon this website, however I found several pairs of shoes and decided to make a purchase. When I didn't see the order in my online account, even though I was sure I had che... See more

Company replied

Rated 1 out of 5 stars

If I could give them a negative star review I would. HORRIBLE COMPANY. Don’t be fooled. They’re not in North Carolina. This is a CHINA based company. I ordered sandles that appeared to be leather and... See more

Company replied

Rated 1 out of 5 stars

This company Mayberry from China comes across as a "gee shuck" company from the southern US company, but they are a typical, bait and switch Chinese company that sell junk. Their product descriptio... See more

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Rated 1 out of 5 stars

took forever for items to be delivered. Sizing way to small for American sizes. I ordered linen -- what came is very unusual in texture. Impossible and ridiculous return policy. I will never use them... See more

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Rated 5 out of 5 stars

I was satisfied with how accurately the size matched the description. It fits comfortably and still looks quite flattering.

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Rated 5 out of 5 stars

I was impressed with how well the size matched the description. It fits comfortably and still looks very flattering.

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Rated 5 out of 5 stars

I appreciate clothing that looks stylish but still feels practical for daily life, and the piece I bought definitely delivers that.

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Rated 5 out of 5 stars

I purchased something recently and it quickly became one of my favorite things to wear. It feels comfortable and looks very flattering.

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Rated 1 out of 5 stars

I cancelled my order (a raincoat) an hour after placing it and was notified days later that the item was already processed and to return it on arrival. A week later it's lost in transit and I'm asked... See more

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Rated 1 out of 5 stars

If I could give a 0, I would! The quality of the shoes I bought were definitely low compared to what I saw online. I thought I was making a purchase in the US because their logo says North Carolina, b... See more

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Rated 1 out of 5 stars

Look under Bymayberry to see the real reviews for this company. Clothing is poorly made, and coming out of China not North Carolina as their website implies. Save your money.

Company replied

Rated 1 out of 5 stars

NEVER EVER AGAIN - SCAM. APPEARS TO BE A NC BASED COMPANY. I HAD NO IDEA IT WAS AN ASIAN COMPANY. CLOTHING ITEMS WERE CRAP. NOT THE RIGHT SIZE, CHEAPLY MADE, HORRIBLE MATERIAL, ODOR WITH SOME OF THE I... See more

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Rated 1 out of 5 stars

CUSTOMER BEWARE!!! This Chinese company is a rip off. These items are cheap, not made in America which they purport to be and even using the name Mayberry, which is based on TV show, set in NC..as a... See more

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Rated 1 out of 5 stars

First of all, this store is perpetuating a fraud. They give impression that they are an American company however they are in China. I ordered a dress which took almost 30 days to arrive. It was horr... See more

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Rated 1 out of 5 stars

I bought three items from Mayberry. They are now an oversees on-line only store. The items did not look anything like the advertizement. The materials were very thin and look very cheap (almost like... See more

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Rated 1 out of 5 stars

If I could take away all stars, I would! BUYER BEWARE! This was my first purchase from what appeared to be a small business with a small town feel. I buy many clothes online from foreign retailers, an... See more

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Rated 1 out of 5 stars

BE AWARE, Sandals - absolutely not as pictured. Looks like a very cheap version of what was advertised. They copied a Taos brand style and made the worst possible product. Now stuck with paying full... See more

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Rated 1 out of 5 stars

If I could rate a zero, I would. This is an American front for every cheap Chinese website you ever ordered ‘premium’ clothing from. Complete with deceptive photos that don’t match what you receive, l... See more

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Rated 1 out of 5 stars

Looking for ballroom dance dresses in specific colors, this company came up on my feed. How I wish I would have researched them on Trust Pilot! It tooke over ten days to receive what I thought would b... See more

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Rated 1 out of 5 stars

This is a scam. The product is of very low quality. I attempted to contact them via email to request the return address, but I never received a reply. Additionally, the phone number listed on the webs... See more

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Rated 4 out of 5 stars

I ordered a couple of pieces from this store and was pleasantly surprised by how comfortable and flattering everything felt. The fabric quality is much better than I expected.

Company replied

Rated 4 out of 5 stars

What I liked most is how versatile the pieces are. I can wear them to work or when going out with friends and they still look appropriate.

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Rated 4 out of 5 stars

Bought a cozy piece for the colder days and it keeps me warm without feeling bulky. I also appreciate how stylish it looks.

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Rated 4 out of 5 stars

The design of the outfit I bought feels very modern and easy to style with other things in my wardrobe. Definitely a good find.

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Rated 4 out of 5 stars

I like how the material feels soft on the skin and the stitching looks neat. It gives a nice balance between casual and classy.

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Rated 4 out of 5 stars

l like that the items combine comfort and style lt is rare to comfort and style.It is rare to find something that feels this good while still looking fashionable.

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Rated 4 out of 5 stars

The overall quality feels really nice and the design is timeless. I can see myself wearing it for many seasons.

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Rated 4 out of 5 stars

The accessories really add a nice touch to an outfit. I love how easy they are to match with different looks.

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Rated 4 out of 5 stars

I chose something simple yet elegant, and it proved to be perfect for casual outings. It is easy to match with different accessories.

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Rated 4 out of 5 stars

I'm very pleased with the style and fit of the items I received. They appear elegant while still being comfortable enough for daily wear.

Company replied

Rated 2 out of 5 stars

I did receive my order within a couple weeks but what Indidnt realize is that if you want to return anything, they have to “approve” it. Then they charge a 15% restocking fee and you have to pay the s... See more

Company replied

Rated 2 out of 5 stars

1st- size up. 2nd- shipping from Asia and takes forever! 3rd- read the returns fine print- they charge you for EVERYTHING! Was cheaper to keep the ill fitting clothes than return. One and done.... See more

Company replied

Rated 1 out of 5 stars

Do not buy from this website. The clothes they show you are cute and good quality, but what you get is not what you asked for. I purchased what looked like a black linen shirt and what appeared to be... See more

Company replied

Rated 1 out of 5 stars

The shoes arrived several weeks after order . Very cheap quality . No name or size on the shoes and look like they’ll fall apart after wearing once . Do not waste your money on this site . A rip off .... See more

Company replied


Company details

Written by the company

Mayberry is an online store focused on comfortable, everyday fashion that combines style, quality, and fair pricing. Our goal is to offer timeless pieces that fit naturally into daily life, whether you're relaxing at home, meeting friends, or heading out for the day. We carefully select our products to balance comfort and design, and we are committed to providing reliable service and a positive shopping experience for every customer.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

45 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Really cute shoes however no response to emails

I'm not sure how I stumbled upon this website, however I found several pairs of shoes and decided to make a purchase. When I didn't see the order in my online account, even though I was sure I had checked out, I did another order. Low and behold the first order went through. I obviously don't need to orders, however I have sent three separate emails to this company who promises to respond within 12 to 24 hours, and they have yet to respond. I don't know that I will be ordering again, because it looks like I will have a hard time getting approved for a return with no one responding to emails.

15 March 2026
Unprompted review
Mayberryway logo

Reply from Mayberryway

Hi Jillian, thank you for taking the time to leave a review. We're sorry to hear our team hasn't been in touch about your order. Please don't hesitate to reach out to us directly at hello@mayberryway.com and we'll get this sorted for you right away.

Rated 4 out of 5 stars

Bought a cozy piece for the colder days…

Bought a cozy piece for the colder days and it keeps me warm without feeling bulky. I also appreciate how stylish it looks.

21 February 2026
Unprompted review
Mayberryway logo

Reply from Mayberryway

Hi Nora, thanks for the great review! We're so glad our pieces are keeping you warm and stylish through the colder days. Hope to see you back soon!

Rated 4 out of 5 stars

I like how the material feels soft on…

I like how the material feels soft on the skin and the stitching looks neat. It gives a nice balance between casual and classy.

9 February 2026
Unprompted review
Mayberryway logo

Reply from Mayberryway

Hi Zarina, thanks for the kind words! We put a lot of care into the quality and finish of our pieces, so it's great to hear you noticed. Looking forward to having you shop with us again.

Rated 4 out of 5 stars

The design of the outfit I bought feels…

The design of the outfit I bought feels very modern and easy to style with other things in my wardrobe. Definitely a good find.

1 March 2026
Unprompted review
Mayberryway logo

Reply from Mayberryway

Hi Loretta, thank you for the lovely review! We're glad our pieces are working well in your wardrobe. We hope to see you back soon!

Rated 4 out of 5 stars

I ordered a couple of pieces from this…

I ordered a couple of pieces from this store and was pleasantly surprised by how comfortable and flattering everything felt. The fabric quality is much better than I expected.

5 February 2026
Unprompted review
Mayberryway logo

Reply from Mayberryway

Hi Ameila, what a lovely review, thank you so much! We're really glad everything felt comfortable and flattering. That's exactly what we aim for. We hope to see you back at Mayberry Way soon!

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