We had an issue picking up recent auction items/ We did not get what we bid and paid for- The items were misrepresented in photos and the item description clearly listed the items included in l... See more
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I bid for and won an item (close to $400 incl. premium and tax) only to find out 2 weeks later that the reserve was not met and I would not get an item. The item listing made no mention of any r... See more
Won an item on a max sold auction only to find out, after inquiring, that a reserve wasn’t met. No mention on the auction site about reserves. Thought I won the item. Made the arrangements to gather t... See more
The Pick Up experience was phenomenal ! Joseph Muse, Elizabeth and Grace ran a smooth operation starting with Guard Gate. Buyers came, picked up their goods after verification and left. Gate kept ping... See more
Company details
Written by the company
MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.
Contact info
203 East Post Road, 10601, White Plains, United States
- 1-833-MAX-SOLD
- support@maxsold.com
- maxsold.com
Hasn’t replied to negative reviews
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Been using Maxsold for a few years now.
I've been using maxsold for many years now. I have decided to try selling some items. The gentleman who called me sent the information I need to start getting organized for a sale.
Clear and transparent process
Clear and transparent process. They do exactly what they say they will do. Very satisfied. I recommend them!
My First MaxSold Auction
After being a very happy MaxSold bidder for years, I decided that it was time to downsize a bit. I was contacted soon after submitting my info regarding having my own sale and was onboarded with ease. I took advantage of the webinar for new sellers, which was great, and answered any questions that I had. I found the process of setting up the auction very simple and very user-friendly with the use of the seller's app. I didn't see anything that could use improvement. The marketing has been successful with bids that are higher than I had hoped for. I would recommend using MaxSold to anyone!
Haven't completed the auction or…
Haven't completed the auction or receivedmy payment yet but so far I like the service. Looking forward to having another auction.
If this question was asked after the auction and I received my payment I would give you five star. I'm
The 21st Ave location is ALWAYS ready…
The 21st Ave location is ALWAYS ready and helpful and it never takes more than a minute to pick up your items. Love them!
Seller Run Auction
I just completed a seller run auction and was very pleased with the results! The MaxSold support team was very helpful in answering all my questions & guiding me through the process. It took me a lot of time to take the photos and input the descriptions so if you do not have time to do this yourself I do recommend having their team do this for you. If you need to clear out a home quickly this is definitely a great way to go!!! 200+ items were cleared out in a day with only a few items remaining. I did find that this auction is great if you have a lot of small items to sell. For the larger furniture and expensive items you may want to price & sell those individually on another platform if you are concerned about getting the best price for them. Otherwise, this was a great experience and I would use MaxSold again!!! I am recommending them to many of my organizing clients.
So easy with lots of great help
So easy with lots of great help. I'm already planning to use them again
I had no idea what to expect
I had no idea what to expect, but was pleasantly surprised by all the help and guidance I received! The process was not stressful, and I was allowed to choose my own time frame. When I had any questions I could either call or use the online chat for immediate help. I’m very pleased with how my auction is running. My auction closes tonight, and I’m super thrilled with the bidding!
Good, almost Great
I like using Maxsold, but there has been technical issues in both experiences. If I had not noticed the issue and called in, there would have been devastating consequences to my auctions. I hope these types of issues become a thing of the past.
Smooth Operation
I've used maxsold a few times now. It is a smooth straight forward process and I have been surprised by the end result each time.
Horrible from auction to after auction
Horrible from auction to after auction. Reps there allowed major damage to be done to floors, walls and hand railings. Claimed they sold over 90% of auction but less than 60% was picked up. Charged $800 no matter what (overly pricey) and after damage gave us a $100 credit. Horrible customer service and definately falsely advertise. AVOID THIS COMPANY
Always a great experience.
This is a good site
This is a good site. But, like all other online sites, in the back of your mind you are thinking what seller’s are using friends to bid stuff up. I’m not saying anyone is doing this, but I always wonder what precautions the site has in place to check bid histories and see patterns. Anyway, I like maxsold because of the diversity of products.
Love Maxsold auctions
Love Maxsold auctions. Easy pickup process. Only experienced an issue once in bidding at the end of an auction, when my bid did not take, but it could have been my browser. Better details about items can be improved, but have gotten some great deals.
Sellers beware
Sellers beware! MaxSold does not stand by their guarantee for fair market value on goods auctioned. We had high concerns of not having reserves for minimum value, we were told that their exclusive clientele would guarantee market value. It is not true. They can guarantee that the bids will start at $1.00 and be sold at a $1.00.
Examples: Motorcyle sold for 1/4 of market value, Cutler kitchen cabinets sold for 1/8 of market value, an acacia bedroom set sold for 1/4 of market value. Market value being the price deducted for years of use and purchase date.
Think of MaxSold as a garage sale that takes 30% of your sale value. A junk sale place.
Your Customer Support Team
Auction set up and complete within 10 days
Communication with customer service was a little confusing to start with, but after this everything went well. Photo shoot for items was completely handled by staff along with organization of bid categories.
Post-auction was very well organized by staff and all we had to do was verify buyers at pickup and let them load it up.
I would definitely recommend MaxSold for auctions.
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